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  Preface. 1
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  Title Page. 1-2
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  Copyright. 1
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  Citation Information. 1
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  Conference Administration. 1-10
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  Reviewers. 1-12
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  Proceedings. 1

Collaboration Systems and Technologies Track: Advances in Teaching and Learning Technologies

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  Qiping Zhang, Nancy Marksbury, Steven Heim: A Case Study of Communication and Social Interactions in Learning in Second Life. 1-9
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  Stefan Stieglitz, Christoph Lattemann, Gabriele Fohr: Learning Arrangements in Virtual Worlds. 1-7
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  Rosalie J. Ocker, Heidi C. Webb, Starr Roxanne Hiltz, Ian D. Brown: Learning to Work in Partially Distributed Teams: An Analysis of Emergent Communication Structures and Technology Appropriation. 1-10
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  Christoph Göth, Gerhard Schwabe: Navigation Support for Mobile Learning. 1-10
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  Bjørn Jæger, Amit Rudra, Ashley Aitken, Vanessa Chang, Berit Helgheim: Teaching Business Process Concepts Using Enterprise Systems in a Globalized Context. 1-10
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  Heisawn Jeong, Cindy E. Hmelo-Silver: Technology Use in CSCL: A Content Meta-Analysis. 1-10
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  Brian Thoms, Nathan Garrett, Terry Ryan: The Design and Evaluation of a Peer Ratings System for Online Learning Communities. 1-10
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  Evren Eryilmaz, J. van der Pol, Sumonta Kasemvilas, Justin Mary, Lorne Olfman: The Role of Anchoring Discussion in Mediating Effective Online Interaction for Collaborative Knowledge Construction. 1-10
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  Daniel D. Suthers, Richard Medina: The Temporal Development of Representational Practices: Implications for Theory and Analysis of Situated Learning. 1-10
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  Stefan Hrastinski: Towards Understanding How and Why Learners Participate in Online Seminars. 1-10
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  Alexander Blecken, Daniel Brüggemann, Wiebke Marx: Usability Evaluation of a Learning Management System. 1-9
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  Grace Agnew, Chad M. Mills, Carolyn A. Maher: VMCAnalytic: Developing a Collaborative Video Analysis Tool for Education Faculty and Practicing Educators. 1-10

Collaboration Systems and Technologies Track: Collaboration Systems and Technologies in Healthcare Teams

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  Steven Bird, Edwin Boudreaux, Constance Nichols: Evaluating Information Prescriptions in Unstructured Environments. 1-7
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  David L. Paul: A Multi-Period Study of the Evolution of Collaboration in Telemedicine. 1-10

Collaboration Systems and Technologies Track: Collaboration Systems for Open Innovation

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  Stefan Hrastinski, Niklas Z. Kviselius, Håkan Ozan, Mats Edenius: A Review of Technologies for Open Innovation: Characteristics and Future Trends. 1-10
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  Thomas Kohler, Johann Füller, Daniel Stieger, Kurt Matzler: Avatar-Based Innovation: Consequences of the Virtual Co-Creation Experience. 1-11
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  Ivo Blohm, Ulrich Bretschneider, Jan Marco Leimeister, Helmut Krcmar: Does Collaboration among Participants Lead to Better Ideas in IT-Based Idea Competitions? An Empirical Investigation. 1-10
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  Frank Thomas Piller, Christoph Ihl, Frank Steiner: Embedded Toolkits for User Co-Design: A Technology Acceptance Study of Product Adaptability in the Usage Stage. 1-10
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  Jonas Kuschel, Bjorn Remneland, Magnus Holmqvist: Open Innovation and Control: A Case from Volvo. 1-10
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  Ahmad Ghazawneh: The Role of Platforms and Platform Thinking in Open Innovation Networks. 1-10

Collaboration Systems and Technologies Track: Collaborative Modelling

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  Pei-Hsuan Hsieh: A Collaboration Case for Learning Empowerment. 1-8
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  Kalle Piirainen, Gwendolyn L. Kolfschoten, Stephan Lukosch: In Search for the Right Tools to Fix the Right Problem: A Look into the Challenges of Collaborative Design. 1-10
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  Michael Fellmann, Oliver Thomas, Thorsten Dollmann: Management of Model Relations Using Semantic Wikis. 1-10
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  Christian Bartelt, Bjorn Schindler: Technology Support for Collaborative Inconsistency Management in Model Driven Engineering. 1-7

Collaboration Systems and Technologies Track: Creativity in Teams and Organizations

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  Jan vom Brocke, Stefan Seidel, Alexander Simons: Bridging the Gap between Enterprise Content Management and Creativity: A Research Framework. 1-10
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  Stefan Werner Knoll, Graham Horton: Changing the Perspective: Improving Generate thinkLets for Ideation. 1-10
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  Angela Carell, Thomas Herrmann: Interaction and Collaboration Modes for Integrating Inspiring Information into Technology-Enhanced Creativity Workshops. 1-10
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  Kuan Liung Tan, Paul A. Swatman: Modelling Creative Team Dynamics. 1-10
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  Dan S. Chiaburu: Social or Task-Related Motives? Increasing Employees' Knowledge Sharing and Creativity. 1-5
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  David A. Askay, April J. Spivack: The Multidimensional Role of Trust in Enabling Creativity within Virtual Communities of Practice: A Theoretical Model Integrating Swift, Knowledge-Based, Institution-Based, and Organizational Trust. 1-10

Collaboration Systems and Technologies Track: Cross-Organizational and Cross-Border IS/IT Collaboration

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  Maria Madlberger, Narcyz Roztocki: Digital Cross-Organizational Collaboration: A Metatriangulation Review. 1-10
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  Yan Li, Xin Wei Wang, Hock-Hai Teo, Richard Watson: Dual Identification of IS Offshoring Call Center Employees: Understanding Its Antecedents and Consequences. 1-10
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  Souren Paul, Sumati Ray: Manifested Intra-Group Conflict in Collaborative Technology Supported Multi-Cultural Virtual Teams: Findings from a Laboratory Experiment. 1-11
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  Sujeong Choi, Ilsang Ko: The Effects of Electronic Collaboration on Interorganizational Learning and Firm Performance. 1-9
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  Alexander von Stetten, Daniel Beimborn, Elena Kuznetsova, Bernhard Moos: The Impact of Cultural Differences on IT Nearshoring Risks from a German Perspective. 1-10

Collaboration Systems and Technologies Track: Emerging Issues in Distributed Group Decision-Making: Opportunities and Challenges

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  Anil K. Aggarwal: Diversity in Distributed Decision Making: An Exploratory Study. 1-11
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  Linda Plotnick, Starr Roxanne Hiltz, Rosalie J. Ocker: Media Choices and Trust in Partially Distributed Global Teams. 1-10
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  Fang Chen, Limin Zhang, Joseph Latimer: Social Comparison or Social Loafing: A Study of Anonymous Ideation in Virtual Teams. 1-10
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  Paul Benjamin Lowry, Justin Scott Giboney, Ryan M. Schuetzler, Jacob Richardson, Tom Gregory, John Romney, Bonnie Brinton Anderson: The Value of Distrust in Computer-Based Decision-Making Groups. 1-10

Collaboration Systems and Technologies Track: Global Virtual Teams

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  Derrick L. Cogburn, Nanette Levinson, Angela Usha Ramnarine-Rieks, Fatima K. Espinoza Vasquez: A Decade of Globally Distributed Collaborative Learning: Lessons Learned from Cross-National Virtual Teams. 1-11
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  Qingfei Min, Zhenhua Liu, Shaobo Ji: Communication Effectiveness in Global Virtual Teams: A Case Study of Software Outsourcing Industry in China. 1-8
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  Julia V. Gallenkamp, Jakob J. Assmann, Marcus A. Drescher, Arnold Picot, Isabell M. Welpe: Conflict, Culture, and Performance in Virtual Teams: Results from a Cross-Cultural Study. 1-10
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  Jorge A. Colazo: Exploring the Association between Temporal Dispersion and Virtual Team Performance. 1-7

Collaboration Systems and Technologies Track: Human-Computer Interaction (HCI)

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  Jay G. Cooprider, Heikki Topi, Jennifer Xu, Martin Dias, Tamara Babaian, Wendy T. Lucas: A Collaboration Model for ERP User-System Interaction. 1-9
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  Christopher N. Chapman, Edwin Love, Susan Burgess, Michal Lahav: Consumer Usage of a Digital Memory Device Prototype. 1-8
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  Xiaojun Zhang, Viswanath Venkatesh, Susan A. Brown: Designing Collaborative Systems for Better Knowledge Management and Team Performance. 1-10
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  Soussan Djamasbi, Marisa Siegel, Tom Tullis, Rui Dai: Efficiency, Trust, and Visual Appeal: Usability Testing through Eye Tracking. 1-10
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  Phil Longstreet: Evaluating Website Quality: Applying Cue Utilization Theory to WebQual. 1-7
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  Todd Heino, Daniel C. Cliburn, Stacy Rilea, Joseph Cooper, Victor Tachkov: Limitations of Signs as Navigation Aids in Virtual Worlds. 1-10
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  Ketan Patel, Mohamed Ismail, Sara Motahari, David J. Rosenbaum, Stephen T. Ricken, Sukeshini A. Grandhi, Richard P. Schuler, Quentin Jones: MarkIt: Community Play and Computation to Generate Rich Location Descriptions through a Mobile Phone Game. 1-10
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  Dominik Ertl, Sevan Kavaldjian, Hermann Kaindl, Jürgen Falb: Semi-Automatically Generated High-Level Fusion for Multimodal User Interfaces. 1-10
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  Fahri Yetim: Taking Universal Perspective in Design: A Plea for Two Reflective Principles and Mechanisms. 1-10
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  Alex Ivanov, Christoph Schneider: The Effects of Perceived Visual Aesthetics on Process Satisfaction in GSS Use. 1-10
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  Pamela J. Schmidt: The Role of Challenge in Information Systems Use. 1-10

Collaboration Systems and Technologies Track: Measuring the Effectiveness of Collaboration Technologies

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  Philip Raeth, Stefan Smolnik: Antecedents and Consequences of Corporate Weblog Usage in the Intranet: A Process Perspective. 1-10
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  Sean P. Goggins, Matthew Schmidt, Jesus Guajardo, Joi L. Moore: Assessing Multiple Perspectives in Three Dimensional Virtual Worlds: Eye Tracking and All Views Qualitative Analysis (AVQA). 1-10
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  Victoria Badura, Aaron Read, Robert O. Briggs, Gert-Jan de Vreede: Coding for Unique Ideas and Ambiguity: Measuring the Effects of a Convergence Intervention on the Artifact of an Ideation Activity. 1-10
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  Amit V. Deokar, Thomas O. Meservy, Joel H. Helquist, John Kruse: Understanding Collaboration Success in Context of Cognitive and Social Presence. 1-10

Collaboration Systems and Technologies Track: Negotiation Support Systems and Emergency Response Systems

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  Gregory E. Kersten, Eva Chen, Jesus Rios, Stefan Strecker: A Study on Preference Impartation and Decision Support in E-Negotiation. 1-10
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  Rajib Subba, Tung Bui: An Exploration of Physical-Virtual Convergence Behaviors in Crisis Situations. 1-10
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  Judith Molka-Danielsen, Michal Chabada: Application of the 3D Multi User Virtual Environment of Second Life to Emergency Evacuation Simulation. 1-9
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  Nitesh Bharosa, Marijn Janssen: Extracting Principles for Information Management Adaptability during Crisis Response: A Dynamic Capability View. 1-10
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  Amir Talaei-Khoei, Steven J. Bleistein, Pradeep Kumar Ray, Nandan Parameswaran: P-CARD: Policy-Based Contextual Awareness Realization for Disasters. 1-10
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  Christian Wagner, Sesia J. Zhao, Christoph Schneider, Huaping Chen: The Wisdom of Reluctant Crowds. 1-10
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  Heiko Thimm, Karsten Boye Rasmussen: A Decision and Transparency Support Service for Moderation Management of Virtual Enterprises in Collaborative Networks. 1-10
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  Douglas A. Druckenmiller, Jon Jenkins, Daniel D. Mittleman, Peter Bootsman: A Pattern Language Approach to the Design of a Facilitation Reporting Database. 1-10
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  Deepinder S. Bajwa, Graham Pervan, L. Floyd Lewis: An Exploratory Investigation of the Organizational Impacts of Collaborative Information Technology Utilization in Australian Organizations. 1-9
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  Douglas A. Druckenmiller, William Acar: Engineering Dialectical Inquiry: Lessons Learned from Lab Explorations. 1-10
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  Robert O. Briggs, Gwendolyn L. Kolfschoten, Gert-Jan de Vreede, Conan C. Albrecht, Stephan G. Lukosch: Facilitator in a Box: Computer Assisted Collaboration Engineering and Process Support Systems for Rapid Development of Collaborative Applications for High-Value Tasks. 1-10
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  Di Wu, Da Yang, Barry W. Boehm: Finding Success in Rapid Collaborative Requirements Negotiation Using Wiki and Shaper. 1-10
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  Gwendolyn L. Kolfschoten, Calvin Lee: Self-Guiding Group Support Systems: Can Groups Use GSS without Support? 1-6

Collaboration Systems and Technologies Track: Social Networks and Collaboration

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  Juha Häikiö, Tuomo Tuikka, Erkki Siira, Vili Törmänen: 'Would You Be My Friend?' - Creating a Mobile Friend Network with 'Hot in the City'. 1-10
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  Michael Schwind, Andreas Schenk, Michael Schneider: A Tool for the Analysis of Social Networks in Collaborative Software Development. 1-10
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  Yingjie Zhou, Kenneth R. Fleischmann, William A. Wallace: Automatic Text Analysis of Values in the Enron Email Dataset: Clustering a Social Network Using the Value Patterns of Actors. 1-10
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  Suzanne M. Robbins: Cash Flows: Leadership PACs in the U. S. Congress from 1992 - 2008. 1-10
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  Eetu Luoma, Jan M. Pawlowski, Riikka Ahlgren: Creating Individual Journal Rankings Based on a Community Approach. 1-10
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  Christoph Lattemann, Stefan Stieglitz, Jan vom Brocke, Christian Sonnenberg, Miriam Kallischnigg: Development of a Framework to Measure the Financial Performance of the Virtual Community of the Berlin Stock Exchange. 1-12
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  Sanjog Ray, Ambuj Mahanti: Improving Prediction Accuracy in Trust-Aware Recommender Systems. 1-9
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  Seung Kyoon Shin, Woong Kook: Knowledge Transfer in a Multiple Virtual Communities Network. 1-10
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  Vineeta Chaube, Andrea L. Kavanaugh, Manuel A. Pérez-Quiñones: Leveraging Social Networks to Embed Trust in Rideshare Programs. 1-8
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  Carolin Kaiser, Johannes Kröckel, Freimut Bodendorf: Swarm Intelligence for Analyzing Opinions in Online Communities. 1-9
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  Stephen T. Ricken, Richard P. Schuler, Sukeshini A. Grandhi, Quentin Jones: TellUsWho: Guided Social Network Data Collection. 1-10
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  Arne Beckhaus, Lars M. Karg, Dirk Neumann: The Impact of Collaboration Network Structure on Issue Tracking's Process Efficiency at a Large Business Software Vendor. 1-10
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  Cristina Chuva Costa, Paulo Rupino da Cunha: Who are the Players? Finding and Characterizing Stakeholders in Social Networks. 1-10

Decision Technologies and Service Sciences Track: Cyber Security and Information Intelligence Research (CSIIR)

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  Yanjun Zuo: A Framework of Survivability Requirement Specification for Critical Information Systems. 1-10
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  Jungwoo Ryoo, Phillip A. Laplante, Rick Kazman: A Methodology for Mining Security Tactics from Security Patterns. 1-5
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  Sankardas Roy, Charles Ellis, Sajjan Shiva, Dipankar Dasgupta, Vivek Shandilya, Qishi Wu: A Survey of Game Theory as Applied to Network Security. 1-10
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  Di Wu, Qi Li, Mei He, Barry W. Boehm, Ye Yang, Supannika Koolmanojwong: Analysis of Stakeholder/Value Dependency Patterns and Process Implications: A Controlled Experiment. 1-10
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  Alper Caglayan, Mike Toothaker, Dan Drapeau, Dustin Burke, Gerry Eaton: Behavioral Patterns of Fast Flux Service Networks. 1-9
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  Eduardo B. Fernández, María M. Larrondo-Petrie: Designing Secure SCADA Systems Using Security Patterns. 1-8
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  Mark Shaneck, Yongdae Kim: Efficient Cryptographic Primitives for Private Data Mining. 1-9
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  Darrell M. Kienzle, Ryan Persaud, Matthew C. Elder: Endpoint Configuration Compliance Monitoring via Virtual Machine Introspection. 1-10
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  John P. McDermott: Fine-Grained Inspection for Higher-Assurance Software Security in Open Source. 1-10
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  Jose Romero-Mariona, Hadar Ziv, Debra J. Richardson: Formality of the Security Specification Process: Benefits Beyond Requirements. 1-6
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  Craig A. Shue, Minaxi Gupta: Hiding in Plain Sight: Exploiting Broadcast for Practical Host Anonymity. 1-10
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  Ju An Wang, Linfeng Zhou, Minzhe Guo, Hao Wang, Jairo Camargo: Measuring Similarity for Security Vulnerabilities. 1-10
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  Ju An Wang, Hao Wang, Minzhe Guo, Linfeng Zhou, Jairo Camargo: Ranking Attacks Based on Vulnerability Analysis. 1-10
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  Heli Tervo, Timo Wiander: Sweet Dreams and Rude Awakening - Critical Infrastructure's Focal IT-Related Incidents. 1-8
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  Yi Hu, Brajendra Panda: Two-Dimensional Traceability Link Rule Mining for Detection of Insider Attacks. 1-9
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  Guido Schryen, Eliot Rich: Increasing Software Security through Open Source or Closed Source Development? Empirics Suggest that We have Asked the Wrong Question. 1-10
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  Dennis K. Holstein, Keith Stouffer: Trust but Verify Critical Infrastructure Cyber Security Solutions. 1-8

Decision Technologies and Service Sciences Track: Information Systems for Sustainable Development

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  Kenneth H. Reckhow: Bayesian Networks for the Assessment of the Effect of Urbanization on Stream Macroinvertebrates. 1-8
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  John D. Hastings, Anatole Mirasano, Alexandre V. Latchininsky, Scott P. Schell: CARMA: Assessing Usability through a Non-Biased Online Survey Technique. 1-10
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  Catherine Grevet, Jennifer Mankoff, Scott D. Anderson: Design and Evaluation of a Social Visualization Aimed at Encouraging Sustainable Behavior. 1-8
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  Nigel W. T. Quinn, Daniel B. Cozad, Gene Lee: Information Technology and Decision Support Tools for Stakeholder-Driven River Basin Salinity Management. 1-10
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  Vladislav Todorov, Dora Marinova: Information Theory Perspective on Modeling Sustainability. 1-10
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  Yulia Wati, Chulmo Koo: The Green IT Practices of Nokia, Samsung, Sony, and Sony Ericsson: Content Analysis Approach. 1-10
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  William Labiosa, Paul Hearn, David Strong, Richard Bernknopf, Dianna Hogan, Leonard Pearlstine: The South Florida Ecosystem Portfolio Model: A Web-Enabled Multicriteria Land Use Planning Decision Support System. 1-10
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  G. Michael McGrath: Towards Improved Event Evaluation and Decision Support: A Systems-Based Tool. 1-10

Decision Technologies and Service Sciences Track: Intelligent Decision Support for Logistics and Supply Chain Management

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  Tobias Rust, Daniel Brüggemann, Wilhelm Dangelmaier, Dominik Picker-Huchzermeyer: A Method for Simultaneous Production and Order Planning in a Cooperative Supply Chain Relationship with Flexibility Contracts. 1-10
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  Dietrich Dürksen, Wilhelm Dangelmaier: A Model of a System for Hierarchical Planning of Structure and Dimension of Internal Global Production Networks. 1-10
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  Jörg Homberger, Hermann Gehring: A Pheromone-Based Negotiation Mechanism for Lot-Sizing in Supply Chains. 1-10
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  James F. Campbell: Designing Hub Networks with Connected and Isolated Hubs. 1-10
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  Tung X. Bui, Hans-Jürgen Sebastian: Integration of Multi-Criteria Decision Analysis and Negotiation in Order Promising. 1-10
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  Alexander Blecken, Christoph Danne, Wilhelm Dangelmaier, Beate Rottkemper, Bernd Hellingrath: Optimal Stock Relocation under Uncertainty in Post-Disaster Humanitarian Operations. 1-10
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  Alexander Ulbrich, Stefan Galka, Willibald A. Günthner: Secure Planning of Order Picking Systems with the Aid of Simulation. 1-7

Decision Technologies and Service Sciences Track: Knowledge Discovery for Managerial Decision Support

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  Sangno Lee, Jeff Baker, Jaeki Song, James C. Wetherbe: An Empirical Comparison of Four Text Mining Methods. 1-10
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  Madhav Erraguntla, Satheesh Ramachandran, Chang-Nien Wu, Richard J. Mayer: Avian Influenza Datamining Using Environment, Epidemiology, and Etiology Surveillance and Analysis Toolkit (E3SAT). 1-7
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  Sven S. Groth, Jan Muntermann: Discovering Intraday Market Risk Exposures in Unstructured Data Sources: The Case of Corporate Disclosures. 1-10
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  Rajanish Dass, Varun Kumar: Kaal - A Real Time Stream Mining Algorithm. 1-10
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  Cong Kristy Shi, Xiaoming Hao, Ravi S. Sharma: A Cross-Disciplinary Study of What Determines the Adoption of MDS. 1-11
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  Risto Rajala, Mika Westerlund: Antecedents to Consumers' Acceptance of Mobile Advertisements - A Hierarchical Construct PLS Structural Equation Model. 1-10
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  Magnus Andersson, Rikard Lindgren: Enacting Assemblages of Technology: A Practice Lens Analysis. 1-10
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  Chihab BenMoussa: Exploiting Mobile Technologies to Build a Knowledge Mobilization Capability: A Work System-Based Method. 1-11
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  Hyunchul Ahn, Chi Woo Song, Jae Joon Ahn, Hyoung Yong Lee, Tae Yoon Kim, Kyong Joo Oh: Using Hybrid Data Mining Techniques for Facilitating Cross-Selling of a Mobile Telecom Market to Develop Customer Classification Model. 1-10

Decision Technologies and Service Sciences Track: Mobile Business: Modeling and Simulating Knowledge, Enterprise, and Service Networks

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  Kurt DeMaagd, Johannes M. Bauer: A Genetic Programming Approach to Network Management Regulation. 1-10
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  Aaron Luntala Nsakanda, Moustapha Diaby, Yuheng Cao: A Predictive Model of Redemption and Liability in Loyalty Reward Programs Industry. 1-11
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  Agnès Voisard, Holger Ziekow: Designing Sensor-Based Event Processing Infrastructures. 1-10
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  Samuel Fosso Wamba, Akemi Takeoka Chatfield: RFID-Enabled Warehouse Process Optimization in the TPL Industry. 1-10
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  Daning Hu, Xinlei Zhao, J. Leon Zhao: Strategic Choices of Inter-Organizational Information Systems: A Customer-Supplier Network Perspective. 1-8
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  Seokjoo Andrew Chang: Time Dynamics of User Behavior in a Series of Overlapping Electronic Mechanisms. 1-9

Decision Technologies and Service Sciences Track: Multi-agent and Intelligent Systems for Decision Support

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  Francesco Colace, Massimo De Santo, Mario Vento: A MultiExpert Approach for Bayesian Network Structural Learning. 1-11
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  Khalid Alodhaibi, Alexander Brodsky, George A. Mihaila: COD: Iterative Utility Elicitation for Diversified Composite Recommendations. 1-10
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  Jozef Zurada: Could Decision Trees Improve the Classification Accuracy and Interpretability of Loan Granting Decisions?. 1-9
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  Abdelrahman Osman Elfaki, Saravanan Muthaiyah, Ibrahim H. M. Magboul, Somnuk Phon-Amnuaisuk, Chin Kuan Ho: Defining Variability in DSS: An Intelligent Method for Knowledge Representation and Validation. 1-9
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  Shijia Gao, Dongming Xu: Real-Time Exception Management Decision Model (RTEMDM): Applications in Intelligent Agent-Assisted Decision Support in Logistics and Anti-Money Laundering Domains. 1-10

Decision Technologies and Service Sciences Track: Service Science, Management and Engineering (SSME)

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  Yen-Hao Hsieh, Soe-Tsyr Yuan: A S-D Logic Based Approach to Input-Output Analysis for Technology Spillover. 1-10
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  Susan U. Stucky, Melissa Cefkin, Yolanda A. Rankin, Ben Shaw, Jakita O. Thomas: Business Value in Complex IT Service Engagements: Realization is Governed by Patterns of Interaction. 1-10
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  Yen-Chun Chou, Robert J. Kauffman: Economic Integration, IT Intensity and the Aggregate Economic Impacts of IT Services Offshoring. 1-10
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  Robert J. Kauffman, Ryan Sougstad: Evaluating IT Services Price Benchmarks under Uncertainty. 1-10
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  Fu-ren Lin, Rung-Wei Po, Claudia Valeria Cruz Orellan: Learning Service Experience from the Service Encounter of a Retailing Chain Storefront. 1-10
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  Henrik Brocke, Falk Uebernickel, Walter Brenner: Managing the Current Customization of Process Related IT-Services. 1-10
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  Ulrika H. Westergren: Open Innovation Success or Failure - The Impact of Contextual Factors. 1-10
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  Wibke Michalk, Benjamin Blau, Jochen Stößer, Christof Weinhardt: Risk-Based Decision Support in Service Value Networks. 1-9
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  Andrea Stern, Joseph Davis: Under-Representation in SLAs for Global IT-Centric Services. 1-8

Decision Technologies and Service Sciences Track: The Service Oriented Enterprise

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  Tim Püschel, Fabian Lang, Christian Bodenstein, Dirk Neumann: A Service Request Acceptance Model for Revenue Optimization - Evaluating Policies Using a Web Based Resource Management Game. 1-10
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  Amit V. Deokar, Omar F. El-Gayar, Ruba Aljafari: Developing a Semantic Web-Based Distributed Model Management System: Experiences and Lessons Learned. 1-10
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  Robert R. Harmon, Haluk Demirkan, Nora Auseklis, Marisa Reinoso: From Green Computing to Sustainable IT: Developing a Sustainable Service Orientation. 1-10
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  David Bernhard Michelsen Graves: IT Services Management IT Service Inventory. 1-9
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  Sven Overhage, Sebastian Schlauderer: The Market for Services: Economic Criteria, Immaturities, and Critical Success Factors. 1-10
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  Kara L. Nance, Uma Bhatt, Brian Hay: The PATH Project: Partnerships for Automated Transformations of Heterogeneous Datasets. 1-8

Digital Media: Content and Communication Track: Digital Divide/s and Inclusion/s

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  Shaun Pather, Corrie Uys: A Strategy for Evaluating Socio-Economic Outcomes of an ICT4D Programme. 1-11
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  Gillian Andrews: Bloggers Vs. "AOL Users": A Digital Divide of Use and Literacy. 1-10
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  David J. Yates, Girish J. Gulati, Anas Tawileh: Explaining the Global Digital Divide: The Impact of Public Policy Initiatives on Digital Opportunity and ICT Development. 1-10
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  Robert J. Kauffman, Frederick J. Riggins: Research Directions on the Role and Impact of ICT in Microfinance. 1-10
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  Sarita Seshagiri, Jan Blom: Using Digital Media for Entertainment - The Other Side of the Digital Divide in India. 1-10

Digital Media: Content and Communication Track: Digital Media at Scale and Visual Analytics

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  Arthur H. Becker, Steven J. Colombo: An Adaptive Method for Selecting Items from High Volume Streams. 1-7
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  Ross Maciejewski, Travis Drake, Stephen Rudolph, Abish Malik, David S. Ebert: Data Aggregation and Analysis for Cancer Statistics - A Visual Analytics Approach. 1-5
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  Craig Ulmer, Greg Bayer, Yung Ryn Choe, Diana Roe: Exploring Data Warehouse Appliances for Mesh Analysis Applications. 1-10
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  Tera Marie Green, Dong Hyun Jeong, Brian D. Fisher: Using Personality Factors to Predict Interface Learning Performance. 1-10
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  Andy Yoo: Scalable Analysis of Massive Graphs on a Parallel Data Flow System. 1-6

Digital Media: Content and Communication Track: Documenting Work and Working Documents

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  Deborah Turner: Can a Document be Oral? 1-8
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  Heather Lonsdale, Carlos Jensen, Eleanor Wynn, Nicolas J. Dedual: Cutting and Pasting Up: "Documents" and Provenance in a Complex Work Environment. 1-10
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  Laurie McLeod, Bill Doolin: Documents As Mediating Artifacts in Contemporary IS Development. 1-10

Digital Media: Content and Communication Track: Information Access & Retrieval: The Web, Users, and HCI

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  Jane E. Mason, Michael A. Shepherd, Jack Duffy, Vlado Keselj, Carolyn R. Watters: An n-Gram Based Approach to Multi-Labeled Web Page Genre Classification. 1-10
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  Hiroshi Ishii, Qiang Ma, Masatoshi Yoshikawa: Causal Network Construction to Support Understanding of News. 1-10
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  Joycelyn L. Streator: Communicator Style and Technology Preference. 1-7
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  Houssain Kettani, Gregory B. Newby: Instability of Relevance-Ranked Results Using Latent Semantic Indexing for Web Search. 1-6
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  Yuka Egusa, Masao Takaku, Hitoshi Terai, Hitomi Saito, Makiko Miwa, Noriko Kando: Link Depth: Measuring How Far Searchers Explore Web. 1-8
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  David Noack: Spatial Variation in Search Engine Results. 1-10
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  Kathrin Knautz, Simone Soubusta, Wolfgang G. Stock: Tag Clusters as Information Retrieval Interfaces. 1-10
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  Theresa Lauraeus-Niinivaara: Uncertainty is the Other Side of the Coin of Information Online Search. 1-10

Digital Media: Content and Communication Track: Innovation and Situated Design for Digital Media Applications

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  Dimitri Schuurman, Katrien De Moor, Lieven De Marez, Tom Evens: Investigating User Typologies and Their Relevance within a Living Lab-Research Approach for ICT-Innovation. 1-10
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  Jesper Svensson, Carina Ihlström Eriksson, Esbjörn Ebbesson: User Contribution in Innovation Processes - Reflections from a Living Lab Perspective. 1-10
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  Mikael Johnson: User Involvement, Social Media, and Service Evolution: The Case of Habbo. 1-10

Digital Media: Content and Communication Track: Persistent Conversation

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  Saul Greenberg, Stephen Voida, Nathan Stehr, Kimberly Tee: Artifacts as Instant Messaging Buddies. 1-10
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  Lisa G. Cowan, William G. Griswold, Louise Barkhuus, James D. Hollan: Engaging the Periphery for Visual Communication on Mobile Phones. 1-10
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  Srikanth Narayan, Coye Cheshire: Not Too Long to Read: The tldr Interface for Exploring and Navigating Large-Scale Discussion Spaces. 1-10
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  Danah Boyd, Scott Golder, Gilad Lotan: Tweet, Tweet, Retweet: Conversational Aspects of Retweeting on Twitter. 1-10
• 
  Andrew T. Fiore, Lindsay Shaw Taylor, Xiaomeng Zhong, G. A. Mendelsohn, Coye Cheshire: Who's Right and Who Writes: People, Profiles, Contacts, and Replies in Online Dating. 1-10

Electronic Government Track: Development Methods for Electronic Government

• 
  Demetrios Sarantis, Yannis Charalabidis, Dimitris Askounis: A Goal Oriented and Knowledge Based E-Government Project Management Platform. 1-13
• 
  Ralf Klischewski, Ranwa Abubakr: Can e-Government Adopters Benefit from a Technology-First Approach? The Case of Egypt Embarking on Service-Oriented Architecture. 1-10
• 
  Katariina Valtonen, Ismo Korhonen, Riku Rekonen, Mauri Leppänen: EA As a Tool in Change and Coherency Management - A Case of a Local Government. 1-10
• 
  Michael Strommer, Christian Pichler, Philipp Liegl: On Mapping Business Document Models to Core Components. 1-10
• 
  Aadya Shukla, Steve Harris, Jim Davies: Semantic Interoperability in Practice. 1-10
• 
  Bram Klievink, Marijn Janssen: Simulation Games for Collaborative Development in E-Government. 1-9
• 
  Abebe Rorissa, Mohammed A. Gharawi, Dawit Demissie: A Tale of Two Continents: Contents of African and Asian E-Government Websites. 1-9
• 
  Shawn T. Walker: Budget Mapping: Increasing Citizen Understanding of Government via Interactive Design. 1-9
• 
  Akemi Takeoka Chatfield, Samuel Fosso Wamba, Hirokazu Tatano: E-Government Challenge in Disaster Evacuation Response: The Role of RFID Technology in Building Safe and Secure Local Communities. 1-10
• 
  Ravi K. Vatrapu, Scott P. Robertson: An Information Foraging Analysis of Note Taking and Note Sharing While Browsing Campaign Information. 1-10
• 
  Ludwig Christian Schaupp, Lemuria Carter, Jeff Hobbs: Electronic Tax Filing: The Impact of Reputation and Security on Adoption. 1-10
• 
  Rowena Cullen, Laura Sommer: Participatory Democracy and the Value of Online Community Networks: An Exploration of Online and Offline Communities Engaged in Civil Society and Political Activity. 1-10
• 
  Taewoo Nam: Whither Digital Equality?: An Empirical Study of the Democratic Divide. 1-10

Electronic Government Track: E-policy, E-governance, Ethics, and Law

• 
  Sharon S. Dawes: Information Policy Meta-Principles: Stewardship and Usefulness. 1-10
• 
  Maddalena Sorrentino, Björn Niehaves: Intermediaries in E-Inclusion: A Literature Review. 1-10
• 
  An-Shou Cheng, Kenneth R. Fleischmann, Ping Wang, Emi Ishita, Douglas W. Oard: Values of Stakeholders in the Net Neutrality Debate: Applying Content Analysis to Telecommunications Policy. 1-10

Electronic Government Track: E-services and Information

• 
  Philip Seltsikas, Hans van der Heijden: A Taxonomy of Government Approaches Towards Online Identity Management. 1-8
• 
  Kathleen Bohm, Petra Wolf, Helmut Krcmar: Context Oriented Structuring of eGovernment Services - An Empirical Analysis of the Information Demand of Expatriates in Germany. 1-10
• 
  Karen E. Fisher, Samantha Becker, Michael Crandall: eGovernment Services Use and Impact through Public Libraries: Preliminary Findings from a National Study of Public Access Computing in Public Libraries. 1-10
• 
  Minna Isomursu, Mari Ervasti, Pekka Isomursu, Marianne Kinnula: Evaluating Human Values in the Adoption of New Technology in School Environment. 1-10
• 
  Miriam Lips, Anita Rapson: Exploring Public Recordkeeping Behaviors in Wiki-Supported Public Consultation Activities in the New Zealand Public Sector. 1-10
• 
  Alicia Iriberri, Carlos J. Navarrete: Internet Crime Reporting: Evaluation of a Crime Reporting and Investigative Interview System by Comparison with a Non-Interactive Reporting Alternative. 1-9
• 
  Celene Navarrete: Trust in E-Government Transactional Services: A Study of Citizens' Perceptions in Mexico and the U.S.. 1-10
• 
  Panagiota Papadopoulou, Mara Nikolaidou, Drakoulis Martakos: What Is Trust in E-Government? A Proposed Typology. 1-10

Electronic Government Track: Information Security

• 
  Finn Olav Sveen, Eliot H. Rich, José Manuel Torres, Josune Hernantes, Jose J. Gonzalez: A Group Model Building Approach for Identifying Simulation Scenarios in Critical Infrastructure. 1-10
• 
  Keith Harrison, Gregory White: An Empirical Study on the Effectiveness of Common Security Measures. 1-7
• 
  Daniel Shoemaker, Jeffrey A. Ingalsbe, Rita Barrios, Nancy R. Mead: Defining the Discipline of Secure Software Assurance: Initial Findings from the National Software Assurance Repository. 1-8
• 
  Wm. Arthur Conklin, Glenn B. Dietrich: Emergency Communications Using the Web: Matching Media Richness to the Situation. 1-9
• 
  Christopher Hecker, Brian Hay: Securing E-Government Assets through Automating Deployment of Honeynets for IDS Support. 1-10

Electronic Government Track: Infrastructure and Interoperability

• 
  Muhammad Mustafa Kamal, Vishanth Weerakkody, Zahir Irani: Attitudinal and Behavioural Determinants Influencing Decision Makers When Adopting Integration Technologies in Local Government. 1-12
• 
  Adrian Krolczyk, Christian Senf, Nils Cordes: Construction of a Complex Adaptive Systems Pattern as an Epistemological Lens for E-Government Systems. 1-10
• 
  Alessia Barbagallo, Antonio De Nicola, Michele Missikoff: eGovernment Ontologies: Social Participation in Building and Evolution. 1-10
• 
  Radaphat Chongthammakun, Steven J. Jackson: Extending Virtual Organizations in the Public Sector: Lessons from CSCW, STS, and Organization Science. 1-10
• 
  Fenareti Lampathaki, Nikos Kroustalias, Sotirios Koussouris, Yannis Charalabidis, John E. Psarras: Implementing Interoperability Infrastructures: Issues and Challenges from the Citizens' Base Registry in Greece. 1-10
• 
  Celene Navarrete, José Ramón Gil-García, Sehl Mellouli, Theresa A. Pardo, Hans Jochen Scholl: Multinational E-Government Collaboration, Information Sharing, and Interoperability: An Integrative Model. 1-10

Electronic Government Track: Organization and Management

• 
  Robyn L. Raschke, Sagnika Sen, Robert L. Bradford, Kristin M. Howlett: An Activity Based Framework for Business Process Evaluation: Case Study of a County's Evaluation of an Integrated Court System. 1-10
• 
  Yannis Charalabidis, Dimitris Askounis: eGOVSIM: A Model for Calculating the Financial Gains of Governmental Services Transformation, for Administration and Citizens. 1-10
• 
  Senem Güney, Anthony M. Cresswell: IT Governance As Organizing: Playing the Game. 1-10
• 
  José Ramón Gil-García, Ahmet Guler, Theresa A. Pardo, G. Brian Burke: Trust in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants. 1-10

Future Electric Power Systems: Smart Grids, Engineering, Economics, and Security Track: Engineering and Economics Interactions

• 
  Pablo A. Ruiz, Aleksandr Rudkevich: Analysis of Marginal Carbon Intensities in Constrained Power Networks. 1-9
• 
  Bernard C. Lesieutre, Michael Schlindwein, Edward E. Beglin: DC Optimal Power Flow Proxy Limits. 1-6
• 
  Richard D. Tabors, Geoffrey G. Parker, Michael C. Caramanis: Development of the Smart Grid: Missing Elements in the Policy Process. 1-7
• 
  Richard E. Schuler: Electricity Markets, Reliability and the Environment: Smartening-Up the Grid. 1-7
• 
  Yi Sun, Felix F. Wu, Yunhe Hou: Financing Long-Term Generation Capacity in a Reference Price Oriented Capacity Market. 1-7
• 
  Hugh Outhred, Stuart Thorncraft: Integrating Non-Storable Renewable Energy into the Australian Electricity Industry. 1-10
• 
  Timothy D. Mount, Alberto Lamadrid, Surin Maneevitjit, Bob Thomas, Ray Zimmerman: The Hidden System Costs of Wind Generation in a Deregulated Electricity Market. 1-10
• 
  Slobodan Lukovic, Igor Kaitovic, Marcello Mura, Umberto Bondi: Virtual Power Plant As a Bridge between Distributed Energy Resources and Smart Grid. 1-8

Future Electric Power Systems: Smart Grids, Engineering, Economics, and Security Track: EIntegrating Non-Conventional Resources

• 
  Jonas Fluhr, Klaus-Henning Ahlert, Christof Weinhardt: A Stochastic Model for Simulating the Availability of Electric Vehicles for Services to the Power Grid. 1-10
• 
  Judith B. Cardell, C. Lindsay Anderson: Analysis of the System Costs of Wind Variability Through Monte Carlo Simulation. 1-8
• 
  Klaus-Henning Ahlert, Carsten Block: Assessing the Impact of Price Forecast Errors on the Economics of Distributed Storage Systems. 1-10
• 
  Curtis Roe, Yousef M. Al-Abdullah, Dhwanil Desai, George K. Stefopoulos, George J. Cokkinides, A. P. Sakis Meliopoulos: Fault-Delayed Voltage Recovery Control with Plug-In Hybrid Electric Vehicles. 1-9
• 
  Seth Blumsack, Jeffrey Brownson, Jeff Rayl: Matching Photovoltaic Orientation to Energy Loads. 1-6
• 
  Chris Farmer, Paul Hines, Jonathan Dowds, Seth Blumsack: Modeling the Impact of Increasing PHEV Loads on the Distribution Infrastructure. 1-10

Future Electric Power Systems: Smart Grids, Engineering, Economics, and Security Track: Monitoring and Control

• 
  Angel A. Aquino-Lugo, Thomas J. Overbye: Agent Technologies for Control Applications in the Power Grid. 1-10
• 
  Xunning Yue, Vaithianathan Venkatasubramanian: Algorithms for Detection of Static Voltage Instability in Power Systems Using Synchrophasors. 1-7
• 
  Adrianus G. van Engelen, J. Stephanie Collins: Choices for Smart Grid Implementation. 1-8
• 
  Ian Dobson, Manu Parashar, Chelsea Carter: Combining Phasor Measurements to Monitor Cutset Angles. 1-9
• 
  Benjamin A. Carreras, David E. Newman, Matthew Zeidenberg, Ian Dobson: Dynamics of an Economics Model for Generation Coupled to the OPA Power Transmission Model. 1-9
• 
  Mladen Kezunovic, Ce Zheng, Chengzong Pang: Merging PMU, Operational, and Non-Operational Data for Interpreting Alarms, Locating Faults and Preventing Cascades. 1-9
• 
  Lenka Zdeborová, Scott Backhaus, Michael Chertkov: Message Passing for Integrating and Assessing Renewable Generation in a Redundant Power Grid. 1-10
• 
  Paul T. Myrda, Kris Koellner: NASPInet - The Internet for Synchrophasors. 1-6
• 
  Y. Hu, M. Donnelly, T. Helmer, H. Tram, Ke. Martin, M. Govindarasu, R. Uluski, M. Cioni: NASPInet Specification - An Important Step toward Its Implementation. 1-9
• 
  Thomas A. Ferryman, Brett G. Amidan: Statistical Analysis of Abnormal Electric Power Grid Behavior. 1-8
• 
  Paul Hines, Seth Blumsack, Eduardo Cotilla Sanchez, Clayton Barrows: The Topological and Electrical Structure of Power Grids. 1-10

Future Electric Power Systems: Smart Grids, Engineering, Economics, and Security Track: Reliability, Security and Trust

• 
  Himanshu Khurana, Rakeshbabu Bobba, Timothy M. Yardley, Pooja Agarwal, Erich Heine: Design Principles for Power Grid Cyber-Infrastructure Authentication Protocols. 1-10
• 
  Ronan Fitzmaurice, Andrew Keane, Mark O'Malley: Effect of Generator Flow Control Strategies on the Long Term Dynamics of a Model for Power Systems. 1-8
• 
  David M. Nicol, William H. Sanders, Mouna Seri, Sankalp Singh: Experiences Validating the Access Policy Tool in Industrial Settings. 1-8
• 
  Miroslav Begovic, Petar M. Djuric: On Predicting the Times to Failure of Power Equipment. 1-6

Information Technology in Health Care Track: Bioinformatics Tools for Health Care and Translational Research

• 
  Giuseppe Di Leo, Alfredo Paolillo, Paolo Sommella, G. Fabbrocini: Automatic Diagnosis of Melanoma: A Software System Based on the 7-Point Check-List. 1-10
• 
  Tengiz Mdzinarishvili, Michael X. Gleason, Simon Sherman: Influence of Time Period and Birth Cohort Effects on Age-Specific Incidence Rates of Pancreatic and Kidney Cancer. 1-9

Information Technology in Health Care Track: Cyberinfrastructure for Public Health and Health Services

• 
  Omar F. El-Gayar, Surendra Sarnikar, Matthew J. Wills: A Cyberinfrastructure Framework for Comparative Effectiveness Research in Healthcare. 1-9
• 
  Nathan Botts, Brian Thoms, Aisha Noamani, Thomas A. Horan: Cloud Computing Architectures for the Underserved: Public Health Cyberinfrastructures through a Network of HealthATMs. 1-10
• 
  Alan F. Dowling, Judah Thornewill, Barbara Cox, Robert J. Esterhay: Information Infrastructure for Public Health and Health Research: Findings from a Large-Scale HIE Stakeholder Study. 1-10
• 
  JunHua Li, Nathan Moore, Shahriar Akter, Steven Bleisten, Pradeep Ray: mHealth for Influenza Pandemic Surveillance in Developing Countries. 1-9
• 
  Scott L. DuVall, Jeffrey P. Ferraro: The Role of Coreference Resolution in Outbreak Reporting and Detection. 1-8

Information Technology in Health Care Track: HCI and Consumer Health Informatics Issues in Healthcare IT

• 
  E. Vance Wilson, Sule Balkan, Nancy K. Lankton: Current Trends in Patients' Adoption of Advanced E-Health Services. 1-9
• 
  Joseph Barjis: Dutch Electronic Medical Record - Complexity Perspective. 1-10
• 
  Ali Sunyaev, Dmitry Chornyi, Christian Mauro, Helmut Krcmar: Evaluation Framework for Personal Health Records: Microsoft HealthVault Vs. Google Health. 1-10
• 
  Gondy Leroy, Stephen Helmreich, James R. Cowie: The Effects of Linguistic Features and Evaluation Perspective on Perceived Difficulty of Medical Text. 1-10
• 
  Bo Xie, Glenn Pearson: Usability Testing by Older Americans of a Prototype Google Map Web Site To Select Nursing Homes. 1-10
• 
  Cynthia LeRouge, Jiao Ma: User Profiles and Personas in Consumer Health Technologies. 1-10
• 
  Ton A. M. Spil, Christiaan P. Katsma, Robert A. Stegwee, Ernst F. Albers, Arne Freriks, Edwin Ligt: Value, Participation and Quality of Electronic Health Records in the Netherlands. 1-10

Information Technology in Health Care Track: IT Adoption and Evaluation in Healthcare

• 
  René Fitterer, Peter Rohner, Tobias Mettler, Robert Winter: A Taxonomy for Multi-Perspective Ex Ante Evaluation of the Value of Complementary Health Information Systems - Applying the Unified Theory of Acceptance and Use of Technology. 1-10
• 
  Nadine Blinn, Mirko Kühne, Markus Nüttgens: Are Public and Private Health Insurance Companies Going Web 2.0? - A Complete Inventory Count in Germany. 1-9
• 
  Yunan Chen, Michael E. Atwood: Challenges of Mobile Clinical System Design: What do Nurses Think?. 1-9
• 
  Björn Kijl, Bart Nieuwenhuis: Deploying a Telerehabilitation Service Innovation: An Early Stage Business Model Engineering Approach. 1-10
• 
  Efthimis N. Efthimiadis, Kenric W. Hammond, Ryan Laundry, Stephen M. Thielke: Developing an EMR Simulator to Assess Users' Perception of Document Quality. 1-9
• 
  Ann L. Fruhling: e-Health Rural Consumers' Characteristics and Challenges. 1-10
• 
  Christopher Sibona, Jon Brickey, Steven Walczak, Madhavan Parthasarathy: Patient Perceptions of Electronic Medical Records. 1-10
• 
  Trent J. Spaulding, Michael F. Furukawa, T. S. Raghu: Performance Impacts of Medication Management Systems: Process Matters. 1-9
• 
  Ariel Avgar, Lorin M. Hitt, Prasanna Tambe: The Effects of Organizational Factors on Healthcare IT Adoption Costs: Evidence from New York Nursing Homes. 1-9
• 
  Atanu Lahiri, Abraham Seidmann: The Hang-Over Effect in Information-Intensive Service Systems. 1-10
• 
  Tamilla Mavlanova, Raquel Benbunan-Fich: What Does Your Online Pharmacy Signal? A Comparative Analysis of Website Trust Features. 1-10

Information Technology in Health Care Track: IT Applications and Architectures in Healthcare Environment

• 
  Cynthia LeRouge, Mark Gaynor, Chien-Ching Li, Jiao Ma: A Multi-Level Technical Infrastructure for Diabetes Chronic Care Management in China. 1-10
• 
  Rajib L. Saha, Abraham Seidmann, Vera Tilson: A Research Agenda for Emerging Roles of Healthcare GPOs and Their Evolution from Group Purchasing to Information Sharing to Strategic Consulting. 1-9
• 
  William N. Robinson, Arash Akhlaghi: Monitoring Behavioral Transitions in Cognitive Rehabilitation with Multi-Model, Multi-Window Stream Mining. 1-10
• 
  Pavandeep Kataria, Radmila Juric: Sharing e-Health Information through Ontological Layering. 1-10
• 
  Elisabetta Ronchieri, Valerio Venturi, Maria Cristina Vistoli: Software Development Guidelines Based on Fuzzy Decision-Making for Health Care Applications. 1-10
• 
  Christian Mauro, Ali Sunyaev, Jan Marco Leimeister, Helmut Krcmar: Standardized Device Services - A Design Pattern for Service Oriented Integration of Medical Devices. 1-10
• 
  Romain-Rolland Tohouri, Ime Asangansi, Ola Hodne Titlestad, Jørn Braa: The Change Strategy towards an Integrated Health Information Infrastructure: Lessons from Sierra Leone. 1-10

Internet and the Digital Economy Track: Collaborative Commerce

• 
  Her-Sen Doong, Chi-Feng Tai, Hui-Chih Wang: Determinants of Consumers' E-Loyalty: A Cross-Channel Perspective. 1-10
• 
  Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli: Does Live Help Service Matter? An Empirical Test of the DeLone and McLean's Extended Model in the E-Service Context. 1-10
• 
  Shaun Pather, Sylvie Usabuwera: Implications of e-Service Quality Dimensions for the Information Systems Function. 1-10
• 
  Zhu Zhang, Xin Li: Controversy is Marketing: Mining Sentiments in Social Media. 1-10
• 
  Kem Z. K. Zhang, Matthew K. O. Lee, Christy M. K. Cheung, Aaron X. L. Shen, Xiaoling Jin, Huaping Chen: Exploring the Moderating Effect of Information Inconsistency in a Trust-Based Online Shopping Model. 1-9
• 
  Yuanyuan Hao, Qiang Ye, Yijun Li, Zhuo Cheng: How Does the Valence of Online Consumer Reviews Matter in Consumer Decision Making? Differences between Search Goods and Experience Goods. 1-10
• 
  Chuen-He Liou, Duen-Ren Liu: Hybrid Multiple Channels-Based Recommendations for Mobile Commerce. 1-8
• 
  Charles A. Wood, Sourav Ray, Paul R. Messinger: Leaving the Tier: Asymmetry in Pricing Patterns in Online High Tech Shops. 1-10
• 
  Yu (Jeffrey) Hu, Jiwoong Shin, Zhulei Tang: Pricing of Online Advertising: Cost-Per-Click-Through Vs. Cost-Per-Action. 1-9
• 
  Phillip J. Lederer: Pricing Policy Choice by Internet Retailers. 1-8

Internet and the Digital Economy Track: Emerging Risks and Systemic Concerns in Information Security Research and Applications

• 
  Julia Narvaez, Barbara Endicott-Popovsky, Christian Seifert, Chiraag Uday Aval, Deborah A. Frincke: Drive-by-Downloads. 1-10
• 
  Ying Qian, Yulin Fang, Martin Gilje Jaatun, Stig Ole Johnsen, Jose J. Gonzalez: Managing Emerging Information Security Risks during Transitions to Integrated Operations. 1-11
• 
  Mikko T. Siponen, Anthony Vance, Robert Willison: New Insights for an Old Problem: Explaining Software Piracy through Neutralization Theory. 1-10
• 
  Robert E. Crossler: Protection Motivation Theory: Understanding Determinants to Backing Up Personal Data. 1-10
• 
  Derrick J. Neufeld: Understanding Cybercrime. 1-10

Internet and the Digital Economy Track: Innovation Processes for the Digital Economy

• 
  Seung Hye Jin, Yong Jin Kim: An Empirical Investigation into the Factors Influencing the Use of E-Banking Services. 1-10
• 
  Jennifer Andrews, Anita D. Bhappu: Propositional Research Framework for the Conceptual and Technological Adoption of Digital Coupons in the US. 1-9
• 
  Henrik Ickler, Ulrike Baumöl: Swarm-Based Coordination of Business Networks: An Approach for Collaborative Value Creation of Innovative Goods and Services. 1-9

Internet and the Digital Economy Track: Internet Security: Intrusion Detection and Prevention in Mobile Systems

• 
  Katharine Chang, Kang G. Shin: Application-Layer Intrusion Detection in MANETs. 1-10
• 
  Benjamin R. Moyers, John Paul Dunning, Randolph Marchany, Joseph G. Tront: Effects of Wi-Fi and Bluetooth Battery Exhaustion Attacks on Mobile Devices. 1-9
• 
  Sanna Pasanen, Keijo Haataja, Niina Päivinen, Pekka Toivanen: New Efficient RF Fingerprint-Based Security Solution for Bluetooth Secure Simple Pairing. 1-8
• 
  Ewa Syta, Stan Kurkovsky, Bernardo Casano: RFID-Based Authentication Middleware for Mobile Devices. 1-10

Internet and the Digital Economy Track: Open Movements: FLOSS, Open Content, Open Access, and Open Communities

• 
  Maha Shaikh, Tony Cornford: 'Letting go of Control' to Embrace Open Source: Implications for Company and Community. 1-10
• 
  Kevin Crowston, Andrea Wiggins, James Howison: Analyzing Leadership Dynamics in Distributed Group Communication. 1-10
• 
  Alessandro Rossi, Loris Gaio, Matthijs den Besten, Jean-Michel Dalle: Coordination and Division of Labor in Open Content Communities: The Role of Template Messages in Wikipedia. 1-10
• 
  Nassim Belbaly, Robert Frank: IS Alignment Improved with Co-Evolutionary Principles: An Open Source Approach. 1-10
• 
  J. P. Allen: Open Source Deployment at the City and County of San Francisco: From Cost Reduction to Rapid Innovation. 1-10
• 
  Matthew Van Antwerp, Gregory R. Madey: The Importance of Social Network Structure in the Open Source Software Developer Community. 1-10

Internet and the Digital Economy Track: Research 2.0: Web 2.0 and Virtual Worlds as Research Environments

• 
  Brian E. Mennecke, Janea L. Triplett, Lesya M. Hassall, Zayira Jordan Conde: Embodied Social Presence Theory. 1-10
• 
  Jakob J. Assmann, Marcus A. Drescher, Julia V. Gallenkamp, Arnold Picot, Isabell M. Welpe: Here Be (No More) Dragons: Pushing the Frontier of Research on Virtual Organizations and Teams. 1-10
• 
  Zhongyun Zhou, Xiaoling Jin, Doug Vogel, Xitong Guo, Xiaojian Chen: Individual Motivations for Using Social Virtual Worlds: An Exploratory Investigation in Second Life. 1-10
• 
  Dinesh Rathi, Lisa M. Given: Research 2.0: A Framework for Qualitative and Quantitative Research in Web 2.0 Environments. 1-10
• 
  Silvana di Gregorio: Using Web 2.0 Tools for Qualitative Analysis: An Exploration. 1-10

Internet and the Digital Economy Track: Social Networking and Communities

• 
  Jon Brickey, Steven Walczak: A Comparative Analysis of Professional Forums in the United States Army and Hybrid Communities of Practice in the Civilian Sector. 1-10
• 
  Anne Ellerup Nielsen, Sophie Esmann Andersen: Climate Conscious Relations in a Digital Urban Setting. 1-11
• 
  Catherine Dwyer, Starr Roxanne Hiltz, Marshall Scott Poole, Julia Gussner, Felicitas Hennig, Sebastian Osswald, Sandra Schliesslberger, Birgit Warth: Developing Reliable Measures of Privacy Management within Social Networking Sites. 1-10
• 
  Elizabeth Davidson, Emmanuelle Vaast: Digital Entrepreneurship and Its Sociomaterial Enactment. 1-10
• 
  Noi Sian Koh, Nan Hu, Eric K. Clemons: Do Online Reviews Reflect a Product's True Perceived Quality? - An Investigation of Online Movie Reviews Across Cultures. 1-10
• 
  Julia Hautz, Katja Hutter, Johann Füller, Kurt Matzler, Markus Rieger: How to Establish an Online Innovation Community? the Role of Users and Their Innovative Content. 1-11
• 
  Matti Mäntymäki, Jani Merikivi: Investigating the Drivers of the Continuous Use of Social Virtual Worlds. 1-10
• 
  Devan Rosen, Michael Stefanone, Derek Lackaff: Online and Offline Social Networks: Investigating Culturally-Specific Behavior and Satisfaction. 1-10
• 
  Camille Grange, Izak Benbasat: Online Social Shopping: The Functions and Symbols of Design Artifacts. 1-10
• 
  Hanna Krasnova, Natasha F. Veltri: Privacy Calculus on Social Networking Sites: Explorative Evidence from Germany and USA. 1-10
• 
  Na Shi, Matthew K. O. Lee, Christy M. K. Cheung, Huaping Chen: The Continuance of Online Social Networks: How to Keep People Using Facebook?. 1-10
• 
  Stuart J. Barnes, Martin Böhringer, Christian Kurze, Jacqueline Stietzel: Towards an Understanding of Social Software: The Case of Arinia. 1-9

Internet and the Digital Economy Track: The Diffusion, Impacts, Adoption and Usage of ICTs upon Society

• 
  David Tilson, Kalle Lyytinen, Carsten Sørensen: Desperately Seeking the Infrastructure in IS Research: Conceptualization of "Digital Convergence" As Co-Evolution of Social and Technical Infrastructures. 1-10
• 
  Chia-jung Tsui, Ping Wang, Kenneth R. Fleischmann, Douglas W. Oard, Asad B. Sayeed: Exploring the Relationships among ICTs: A Scalable Computational Approach Using KL Divergence and Hierarchical Clustering. 1-10
• 
  Louis Yi-Shih Lo, Eugenia Y. Huang: The Impact of Local Loop Unbundling on DSL Service Diversity. 1-10
• 
  Luning Liu, Yuqiang Feng, Qing Hu, Xiaojian Huang: Understanding Individual Level ERP Assimilation: A Multi-Case Study. 1-10
• 
  Sherah Kurnia, Fei Peng, Yi Ruo Liu: Understanding the Adoption of Electronic Banking in China. 1-10

Knowledge Management Systems Track: KM in a Changing Society: Retirement, Contingent Workers, Immigration and Other Societal Impacts

• 
  William K. McHenry, Steven R. Ash: Generational Responses to Knowledge Management and Collaboration: Are GenX and GenY as Different As We Think?. 1-10
• 
  Susan A. Brown, Sherry M. B. Thatcher, Yan Dang: Managing Knowledge in a Changing Scientific Landscape: The Impact of Cyberinfrastructure. 1-10
• 
  Chalard Chantarasombat, Boonchom Srisa-ard, Matthew H. S. Kuofie, Murray E. Jennex: Using Knowledge Management to Create Self-Reliant Communities in Thailand. 1-8

Knowledge Management Systems Track: KM in a Multinational Context

• 
  Vincent M. Ribière, Qiping Zhang: Expertise and Mistakes, to Share or Not to Share? A Cross Cultural Study of In-Group /Out-Group Relationships on Knowledge Sharing. 1-10
• 
  Michael Hertlein, Stefan Smolnik, Gerold Riempp: Knowledge Centers in Globally Acting Development Organizations: Towards a Design Blueprint. 1-10
• 
  David T. Croasdell, Nathan O'Donoghue: Securing Intellectual Assets in a Global Environment. 1-11

Knowledge Management Systems Track: Knowledge Evolution: Methods and Measures for Organizational Learning

• 
  Shahnawaz Muhammed, William J. Doll, Xiaodong Deng: A Model of the Relationships among Knowledge Management Practices and Task Knowledge. 1-10
• 
  Saravanan Muthaiyah, Murali Raman, Magiswary Dorasamy: Knowledge Evolution System for Dynamic Emergency Planning and Response. 1-6

Knowledge Management Systems Track: Knowledge Flows, Transfer, Sharing and Exchange in Organizations

• 
  Maria Alaranta, Sirkka L. Jarvenpaa: Changing IT Providers in Public Sector Outsourcing: Managing the Loss of Experiential Knowledge. 1-10
• 
  Prescott C. Ensign, Louis Hébert: Impact of Knowledge Base on Knowledge Exchange: Commonalities and Differences in the Characteristics of Source and Recipient. 1-10
• 
  Shamel Addas, Alain Pinsonneault: IT Use and the Interruption of NPD Knowledge Work. 1-10
• 
  W. David Holford: Knowledge Construction and Risk Induction within a Large High-Tech Firm. 1-11
•