"Switching Costs, Satisfaction, Loyalty and Willingness to Pay for Office ..."

Mark J. Keith, Raghu Santanam, Rajiv K. Sinha (2010)

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DOI: 10.1109/HICSS.2010.359

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Mark J. Keith, Raghu Santanam, Rajiv K. Sinha:
Switching Costs, Satisfaction, Loyalty and Willingness to Pay for Office Productivity Software. HICSS 2010: 1-9

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