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ORCIDEva A. C. Bittner
Person information
- affiliation: University of Hamburg, Department of Informatics, Germany
- affiliation (PhD 2015): University of Kassel, Institute of Management and Business Studies, Germany
- affiliation: TU Munich, Center for Digital Technology and Management, Germany
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Books and Theses
- 2015
[b1]Eva A. C. Bittner:
Designing for Shared Understanding. How Collaboration Engineering can Improve Team Effectiveness of Herterogeneous Groups. University of Kassel, 2015, ISBN 978-3-86219-928-0, pp. 1-227
Journal Articles
- 2022
- [j8]Mathis Poser
, Gerrit C. Küstermann, Navid Tavanapour, Eva A. C. Bittner:
Design and Evaluation of a Conversational Agent for Facilitating Idea Generation in Organizational Innovation Processes. Inf. Syst. Frontiers 24(3): 771-796 (2022) - 2021
- [j7]Sarah Oeste-Reiß, Eva A. C. Bittner, Izabel Cvetkovic, Andreas Günther, Jan Marco Leimeister, Lucas Memmert, Anja Ott, Bernhard Sick, Kathrin Wolter:
Hybride Wissensarbeit. Inform. Spektrum 44(3): 148-152 (2021) - [j6]Nicole Debowski, Navid Tavanapour, Eva A. C. Bittner:
Einsatz eines virtuellen Kollaborators in analogen & digitalen Workshops im organisationalen Kontext. Inform. Spektrum 44(3): 170-177 (2021) - 2020
- [j5]Isabella Seeber, Eva A. C. Bittner, Robert O. Briggs, Triparna de Vreede, Gert-Jan de Vreede, Aaron Elkins, Ronald Maier, Alexander B. Merz, Sarah Oeste-Reiß, Nils L. Randrup, Gerhard Schwabe, Matthias Söllner:
Machines as teammates: A research agenda on AI in team collaboration. Inf. Manag. 57(2): 103174 (2020) - 2019
- [j4]Benedikt Simmert, Philipp Alexander Ebel, Christoph Peters, Eva Alice Christiane Bittner, Jan Marco Leimeister:
Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process. Bus. Inf. Syst. Eng. 61(4): 451-468 (2019) - [j3]Eva A. C. Bittner, Sarah Oeste-Reiß, Philipp Alexander Ebel, Matthias Söllner:
Mensch-Maschine-Kollaboration: Grundlagen, Gestaltungsherausforderungen und Potenziale für verschiedene Anwendungsdomänen. HMD Prax. Wirtsch. 56(1): 34-49 (2019) - 2014
- [j2]Philipp Kipp, Eva A. C. Bittner, Ulrich Bretschneider, Jan Marco Leimeister:
Collaborative elaboration of early innovation ideas. i-com 13(2): 20-25 (2014) - [j1]Eva Alice Christiane Bittner, Jan Marco Leimeister:
Creating Shared Understanding in Heterogeneous Work Groups: Why It Matters and How to Achieve It. J. Manag. Inf. Syst. 31(1): 111-144 (2014)
Conference and Workshop Papers
- 2024
- [c59]Lucas Memmert, Eva A. C. Bittner:
Human-AI Collaboration for Brainstorming: Effect of the Presence of AI Ideas on Breadth of Exploration. HICSS 2024: 421-430 - [c58]Philipp Alexander Ebel, Eva A. C. Bittner, Sarah Oeste-Reiß, Edona Elshan:
Introduction to the Minitrack on Design, Development, and Evaluation of Collaboration Technologies. HICSS 2024: 557-558 - [c57]Lucas Memmert, Izabel Cvetkovic, Eva A. C. Bittner:
The More Is Not the Merrier: Effects of Prompt Engineering on the Quality of Ideas Generated By GPT-3. HICSS 2024: 7520-7529 - 2023
- [c56]Lucas Memmert, Izabel Cvetkovic, Eva A. C. Bittner:
Human-AI Collaboration in Conceptualizing Design Science Research studies: Perceived Helpfulness of Generative Language Model's Suggestions. ECIS 2023 - [c55]Mathis Poser, Hauke K. Hörhold, Eva A. C. Bittner:
May the Guide Be With You: CA-facilitated Information Elicitation to Prevent Service Failure. ECIS 2023 - [c54]Izabel Cvetkovic, Valeria Rosenberg, Eva A. C. Bittner:
Conversational Agent as a Black Hat: Can Criticising Improve Idea Generation? HICSS 2023: 185-195 - [c53]Matthias Söllner, Eva A. C. Bittner, Philipp Alexander Ebel, Sarah Oeste-Reiß:
Introduction to the Minitrack on Applications of Human-AI Collaboration: Insights from Theory and Practice. HICSS 2023: 236 - [c52]Marten Borchers, Navid Tavanapour, Eva A. C. Bittner:
Designing Mobile Applications for Citizen Participation in Urban Planning. HICSS 2023: 438-447 - [c51]Marten Borchers, Navid Tavanapour, Eva A. C. Bittner:
Exploring AI supported Citizen Argumentation on Urban Participation Platforms. HICSS 2023: 1643-1652 - 2022
- [c50]Mathis Poser, Christina Wiethof, Debayan Banerjee, Varun Shankar Subramanian, Richard Paucar, Eva A. C. Bittner:
Let's Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service. DESRIST 2022: 142-153 - [c49]Izabel Cvetkovic, Sarah Oeste-Reiß, Nale Lehmann-Willenbrock, Eva A. C. Bittner:
What Should AI Know? Information Disclosure in Human-AI Collaboration. ECIS 2022 - [c48]Mathis Poser, Christina Wiethof, Eva A. C. Bittner:
Integration of AI into Customer Service: A Taxonomy to Inform Design Decisions. ECIS 2022 - [c47]Christina Wiethof, Eva A. C. Bittner:
Toward a Hybrid Intelligence System in Customer Service: Collaborative Learning of Human and AI. ECIS 2022 - [c46]Gerrit C. Küstermann, Eva A. C. Bittner:
Leveraging Human and Machine Capabilities for Analyzing Citizen Contributions in Participatory Urban Planning and Development: A Design-Oriented Approach. HCI (26) 2022: 56-72 - [c45]Christina Wiethof, Tim Roocks, Eva A. C. Bittner:
Gamifying the Human-in-the-Loop: Toward Increased Motivation for Training AI in Customer Service. HCI (35) 2022: 100-117 - [c44]Mathis Poser, Talissa Hackbarth, Eva A. C. Bittner:
Don't Throw It Over the Fence! Toward Effective Handover from Conversational Agents to Service Employees. HCI (3) 2022: 531-545 - [c43]Izabel Cvetkovic, Eva A. C. Bittner:
Task Delegability to AI: Evaluation of a Framework in a Knowledge Work Context. HICSS 2022: 1-10 - [c42]Nicole Debowski, Navid Tavanapour, Eva A. C. Bittner:
Prototyping a Conversational Agent for AI-Supported Ideation in Organizational Creativity Processes. HICSS 2022: 1-10 - [c41]Lucas Memmert, Eva A. C. Bittner:
Complex Problem Solving through Human-AI Collaboration: Literature Review on Research Contexts. HICSS 2022: 1-10 - [c40]Sarah Oeste-Reiß, Philipp Ebel, Eva A. C. Bittner, Matthias Söllner:
Introduction to the Minitrack on Applications of Human-AI Collaboration: Insights from Theory and Practice. HICSS 2022: 1-2 - [c39]Christina Wiethof, Mathis Poser, Eva A. C. Bittner:
Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service. PACIS 2022: 25 - [c38]Marten Borchers, Navid Tavanapour, Eva A. C. Bittner:
Toward Intelligent Platforms to Support Citizen Participation in Urban Planning. PACIS 2022: 82 - [c37]Nicole Debowski, Navid Tavanapour, Eva A. C. Bittner:
Conversational Agents in Creative Work - A Systematic Literature Review and Research Agenda for Remote Design Thinking. PACIS 2022: 261 - [c36]Nicole Debowski, Navid Tavanapour, Eva A. C. Bittner:
Towards a Virtual Collaborator in Online Collaboration from an Organizations' Perspective. Wirtschaftsinformatik 2022 - 2021
- [c35]Eva A. C. Bittner, Philipp Ebel, Sarah Oeste-Reiß, Matthias Söllner:
Introduction to the Minitrack on Collaboration with Cognitive Assistants and AI. HICSS 2021: 1-2 - [c34]Eva A. C. Bittner, Milad Mirbabaie, Stefan Morana:
Digital Facilitation Assistance for Collaborative, Creative Design Processes. HICSS 2021: 1-10 - [c33]Gerrit C. Küstermann, Eva A. C. Bittner:
Developing a GIS-integrated Tool to Obtain Citizens' Input in On-site Participation - Learnings from Participatory Urban Planning of a Large City. HICSS 2021: 1-10 - [c32]Mathis Poser, Sukhpreet Singh, Eva A. C. Bittner:
Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents. HICSS 2021: 1-10 - [c31]Christina Wiethof, Navid Tavanapour, Eva A. C. Bittner:
Implementing an Intelligent Collaborative Agent as Teammate in Collaborative Writing: toward a Synergy of Humans and AI. HICSS 2021: 1-10 - [c30]Mathis Poser, Eva A. C. Bittner:
(Re)Designing IT Support: How Embedded and Conversational AI Can Augment Technical Support Work. ICIS 2021 - [c29]Christina Wiethof, Eva A. C. Bittner:
Hybrid Intelligence - Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review. ICIS 2021 - [c28]Nicole Debowski, Dominik Siemon, Eva A. C. Bittner:
Problem Areas in Creativity Workshops and Resulting Design Principles for a Virtual Collaborator. PACIS 2021: 108 - 2020
- [c27]Christina Wiethof, Navid Tavanapour, Eva A. C. Bittner:
Design and Evaluation of a Collaborative Writing Process with Gamification Elements. ECIS 2020 - [c26]Navid Tavanapour, Daphne Theodorakopoulos, Eva A. C. Bittner:
A Conversational Agent as Facilitator: Guiding Groups Through Collaboration Processes. HCI (26) 2020: 108-129 - [c25]Philipp Ebel, Eva A. C. Bittner, Sarah Oeste-Reiß, Matthias Söllner:
Introduction to the Minitrack on AI and Cognitive Assistants in Collaboration. HICSS 2020: 1-2 - [c24]Mathis Poser, Eva A. C. Bittner:
Hybrid Teamwork: Consideration of Teamwork Concepts to Reach Naturalistic Interaction between Humans and Conversational Agents. Wirtschaftsinformatik (Zentrale Tracks) 2020: 83-98 - 2019
- [c23]Gerrit C. Küstermann, Eva A. C. Bittner, Navid Tavanapour:
Workshop-based E-participation: Guidelines and Requirements for Informed Design. AMCIS 2019 - [c22]Navid Tavanapour, Eva A. C. Bittner, Marc Brügger:
Theory-Driven-Design for Open Digital Human Collaboration Systems. AMCIS 2019 - [c21]Eva A. C. Bittner, Gerrit C. Küstermann, Cherina Tratzky:
The Facilitator is a Bot: towards a Conversational Agent for Facilitating Idea Elaboration on Idea Platforms. ECIS 2019 - [c20]Navid Tavanapour, Mathis Poser, Eva A. C. Bittner:
Supporting the Idea Generation Process in Citizen Participation - toward an Interactive System with a Conversational Agent as Facilitator. ECIS 2019 - [c19]Navid Tavanapour, Eva A. C. Bittner:
Towards Supportive Mechanisms for Crowd Collaboration - Design Guidelines for Platform Developers. HCI (26) 2019: 353-372 - [c18]Navid Tavanapour, Eva A. C. Bittner:
Human Collaboration on Crowdsourcing Platforms - a Content Analysis. HCI (24) 2019: 443-458 - [c17]Eva A. C. Bittner, Sarah Oeste-Reiß, Jan Marco Leimeister:
Where is the Bot in our Team? Toward a Taxonomy of Design Option Combinations for Conversational Agents in Collaborative Work. HICSS 2019: 1-10 - [c16]Eva A. C. Bittner, Omid Shoury:
Designing Automated Facilitation for Design Thinking: A Chatbot for Supporting Teams in the Empathy Map Method. HICSS 2019: 1-10 - [c15]Mathis Poser, Gerrit C. Küstermann, Eva A. C. Bittner:
Citizen E-Participation: Bringing the "E" to Facilitated Workshops. HICSS 2019: 1-10 - [c14]Matthias Söllner, Eva A. C. Bittner, Philipp Ebel, Sarah Oeste-Reiß:
Introduction to the Minitrack on AI and Cognitive Assistants in Collaboration. HICSS 2019: 1-2 - [c13]Rainer Winkler, Maya Lisa Neuweiler, Eva A. C. Bittner, Matthias Söllner:
Hey Alexa, Please Help Us Solve This Problem! How Interactions with Smart Personal Assistants Improve Group Performance. ICIS 2019 - [c12]Rainer Winkler, Eva A. C. Bittner, Matthias Söllner:
Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks. Wirtschaftsinformatik 2019: 371-376 - 2018
- [c11]Navid Tavanapour, Eva A. C. Bittner:
The Collaboration of Crowd Workers. ECIS 2018: 65 - [c10]Isabella Seeber, Eva A. C. Bittner, Robert O. Briggs, Gert-Jan de Vreede, Triparna de Vreede, Douglas A. Druckenmiller, Ronald Maier, Alexander B. Merz, Sarah Oeste-Reiß, Nils L. Randrup, Gerhard Schwabe, Matthias Söllner:
Machines as Teammates: A Collaboration Research Agenda. HICSS 2018: 1-10 - [c9]Navid Tavanapour, Eva A. C. Bittner:
Automated Facilitation for Idea Platforms: Design and Evaluation of a Chatbot Prototype. ICIS 2018 - 2017
- [c8]Erik Kolek, Eva A. C. Bittner:
Usability Evaluation of Cooperation Visualisation in Enterprises: Framework Development and Validation Based on Empirical Results. ECIS 2017: 105 - [c7]Fariba Fazli, Eva Alice Christiane Bittner:
Cultural Influences on Collaborative Work in Software Engineering Teams. HICSS 2017: 1-10 - [c6]Navid Tavanapour, Eva Alice Christiane Bittner:
Collaboration among Crowdsourcees: Towards a Design Theory for Collaboration Process Design. HICSS 2017: 1-10 - [c5]Sarah Oeste-Reiß, Eva A. C. Bittner, Matthias Söllner:
Yes You Can - Empowering Lecturers to Simulate Collaboration among Learners in the Disciplines of Problem-Solving and Critical Thinking Regardless of Class Size. Wirtschaftsinformatik 2017 - [c4]Benedikt Simmert, Philipp Ebel, Eva Alice Christiane Bittner, Christoph Peters:
Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach. Wirtschaftsinformatik 2017 - 2013
- [c3]Eva Alice Christiane Bittner, Jan Marco Leimeister:
Why Shared Understanding Matters - Engineering a Collaboration Process for Shared Understanding to Improve Collaboration Effectiveness in Heterogeneous Teams. HICSS 2013: 106-114 - [c2]Axel Hoffmann, Eva Alice Christiane Bittner, Jan Marco Leimeister:
The Emergence of Mutual and Shared Understanding in the System Development Process. REFSQ 2013: 174-189 - 2010
- [c1]Mark Bilandzic, Christian Menkens, Julian Sussmann, Daniel Kleine-Albers, Eva A. C. Bittner, Armand Golpaygani, Bernhard Mehl, Jonas Huckestein, Othmane Khelil:
SociCare: Towards a Context Aware Mobile Community Emergency System. MOBILWARE 2010: 338-352
Informal and Other Publications
- 2023
- [i1]Debayan Banerjee, Mathis Poser, Christina Wiethof, Varun Shankar Subramanian, Richard Paucar, Eva A. C. Bittner, Chris Biemann:
A system for Human-AI collaboration for Online Customer Support. CoRR abs/2301.12158 (2023)
Coauthor Index
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