"Design and Evaluation of an Employee-Facing Conversational Agent in Online ..."

Christina Wiethof, Mathis Poser, Eva A. C. Bittner (2022)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2022-07-22

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Christina Wiethof, Mathis Poser, Eva A. C. Bittner:
Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service. PACIS 2022: 25

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