"Hybrid Service Recovery: Design for Seamless Inquiry Handovers between ..."

Mathis Poser, Sukhpreet Singh, Eva A. C. Bittner (2021)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-04

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  dblp key:
  - conf/hicss/PoserSB21
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  - https://dblp.org/rec/conf/hicss/PoserSB21
Mathis Poser, Sukhpreet Singh, Eva A. C. Bittner:
Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents. HICSS 2021: 1-10

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