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ORCIDBusiness Process Management Journal, Volume 27
Volume 27, Number 1, 2021
- Diego Toralles Avila
, Rubens Ideron dos Santos, Jan Mendling, Lucinéia Heloisa Thom:
A systematic literature review of process modeling guidelines and their empirical support. 1-23 - Sérgio Guerreiro:
Conceptualizing on dynamically stable business processes operation: a literature review on existing concepts. 24-54 - Radoslaw Nowak:
"Process of strategic planning and cognitive diversity as determinants of cohesiveness and performance". 55-74 - Ali Alowad, Premaratne Samaranayake, Kazi Badrul Ahsan, Hisham Alidrisi, Azharul Karim:
Enhancing patient flow in emergency department (ED) using lean strategies-an integrated voice of customer and voice of process perspective. 75-105 - Emanuel Soares Ponciano, Creusa Sayuri Tahara Amaral:
What influences the innovation environment in BPO companies? 106-123 - Yvonne Lederer Antonucci, Annetta Fortune, Mathias Kirchmer:
An examination of associations between business process management capabilities and the benefits of digitalization: all capabilities are not equal. 124-144 - Behjat Zuhaira, Naveed Ahmad:
Business process modeling, implementation, analysis, and management: the case of business process management tools. 145-183 - Xiaofang Xue, Junpeng Dou, Yao Shang:
Blockchain-driven supply chain decentralized operations - information sharing perspective. 184-203 - Jan vom Brocke, Alexander Michael Schmid, Alexander Simons, Norizan Safrudin:
IT-enabled organizational transformation: a structured literature review. 204-229 - Dragana Radicic:
Breadth of external knowledge search in service sectors. 230-252 - Hung Nguyen, George Onofrei, Dothang Truong:
Supply chain communication and cultural compatibility: performance implications in the global manufacturing industry. 253-274 - Martin Hrabal, David Tucek, Vieroslav Molnar, Gabriel Fedorko:
Human factor in business process management: modeling competencies of BPM roles. 275-305 - Guido Noto, Federico Cosenz:
Introducing a strategic perspective in lean thinking applications through system dynamics modelling: the dynamic Value Stream Map. 306-327 - Cristiano Ghiringhelli, Francesco Virili:
Organizational change as tension management: a grounded theory. 328-345 - Rafael Batista Duarte, Denis Silva da Silveira, Vinícius de Albuquerque Brito, Charlie Silva Lopes:
A systematic literature review on the usage of eye-tracking in understanding process models. 346-367
Volume 27, Number 2, 2021
- Thomas Grisold, Jan Mendling, Markus Otto, Jan vom Brocke:
Adoption, use and management of process mining in practice. 369-387 - Henry Chika Eleonu:
Aggregate metric model for evaluating business processes. 388-414 - Nino Hoch, Stelian Brad:
Managing business model innovation: an innovative approach towards designing a digital ecosystem and multi-sided platform. 415-438 - Shubham Tripathi, Manish Gupta:
A framework for procurement process re-engineering in Industry 4.0. 439-458 - Arash Mashhady, Hamidreza Khalili, Ardalan Sameti:
Development and application of a service design-based process for improvement of human resource management service quality. 459-485 - Xiaobo Li, Bao Jiang, Jian Li:
Adoption of supply chain finance by small and medium enterprises in China. 486-504 - Sophie Richard, Robert Pellerin, Jocelyn Bellemare, Nathalie Perrier:
A business process and portfolio management approach for Industry 4.0 transformation. 505-528 - Muhammad Faisal Malik, Muhammad Asif Khan, Saqib Mahmood:
Increasing the efficiency of business process through authentic leaders and follower's attitude. 529-545 - Elisabeth Z. Palvölgyi, Jürgen Moormann:
Uncovering customer processes: the interactive questionnaire. 546-564 - Mar Vazquez-Noguerol, Iván González-Boubeta, Iago Portela-Caramés, J. Carlos Prado-Prado:
Rethinking picking processes in e-grocery: a study in the multichannel context. 565-589 - Pedro Mota Veiga, Ronnie Figueiredo, João J. M. Ferreira, Filipe Ambrósio:
The spinner innovation model: understanding the knowledge creation, knowledge transfer and innovation process in SMEs. 590-614 - Elisabeth Z. Palvölgyi, Jürgen Moormann:
Customer process-centric artefacts: a literature review. 615-637 - Fredrik Milani, Luciano García-Bañuelos, Svitlana Filipova, Mariia Markovska:
Modelling blockchain-based business processes: a comparative analysis of BPMN vs CMMN. 638-657 - Ali Zeb, Fazal Akbar, Khawar Hussain, Adnan Safi, Muhammad Rabnawaz, Faheem Zeb:
The competing value framework model of organizational culture, innovation and performance. 658-683
Volume 27, Number 3, 2021
- Thiago Machado Leitão, Leonardo Luiz Lima Navarro, Renato Flórido Cameira, Édison Renato Silva:
Serious games in business process management: a systematic literature review. 685-721 - Tao Zhang:
Capturing the dynamics of interorganizational governance implementation: a process and cybernetic based conceptualization. 722-741 - Inêz Manuele dos Santos, Caroline Maria de Miranda Mota, Luciana Hazin Alencar:
The strategic alignment between supply chain process management maturity model and competitive strategy. 742-778 - Xiaohui Zhao, Sira Yongchareon, Namwook Cho:
Enabling situational awareness of business processes. 779-795 - Kamal K. Mukherjee, Laura Reka, Rudina Mullahi, Keldi Jani, Jonida Taraj:
Public services: a standard process model following a structured process redesign. 796-835 - Diego León Peña Orozco, Jesús González-Feliu, Leonardo Rivera, Camilo Andres Mejía Ramirez:
Integration maturity analysis for a small citrus producers' supply chain in a developing country. 836-867 - Anna Schmitt, Sabrina Hörner:
Systematic literature review - improving business processes by implementing agile. 868-882 - Vathsala Wickramasinghe, M. N. Chathurani:
Effects of continuous improvement in streamlining HRM practices. 883-900 - Ana Beatriz Murillo Oviedo, Marcio Lopes Pimenta, Éderson Luiz Piato, Per Hilletofth:
Development of market-oriented strategies through cross-functional integration in the context of the food and beverage industry. 901-921 - Dimitrios Kafetzopoulos:
Organizational ambidexterity: antecedents, performance and environmental uncertainty. 922-940 - Aygun Shafagatova, Amy Van Looy:
Alignment patterns for process-oriented appraisals and rewards: using HRM for BPM capability building. 941-964 - Mumin Abubakre, Amjad Fayoumi, Ismail Eleburuike:
Implementing process improvement initiative: the role of visualisation and standardisation methods. 965-986 - Kim Sundtoft Hald, Chiara Nordio:
Ambidexterity in collaborative new product development processes. 987-1008
Volume 27, Number 4, 2021
- Hanieh Alipour Bazkiaei, Noor Ullah Khan, Ateeq-ur-Rehman Irshad, Adeel Ahmed:
Pathways toward entrepreneurial intention among Malaysian universities' students. 1009-1032 - Noor Ullah Khan, Ateeq-ur-Rehman Irshad, Adeel Ahmed, Amira Khattak:
Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms? 1033-1053 - Noor Ullah Khan, Ateeq-ur-Rehman Irshad, Roselina Ahmad Saufi, Adeel Ahmed:
Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach. 1054-1087 - Ahmad Ibrahim Aljumah, Mohammed T. Nuseir, Md. Mahmudul Alam:
Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter? 1088-1107 - Ahmad Ibrahim Aljumah, Mohammed T. Nuseir, Md. Mahmudul Alam:
Traditional marketing analytics, big data analytics and big data system quality and the success of new product development. 1108-1125 - Yuliansyah Yuliansyah, Hussain Gulzar Rammal, Maryani Maryani, Ismie Roha Mohamed Jais, Zuraidah Mohd-Sanusi:
Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy. 1126-1141 - Md. Mahmudul Alam, Ala Eldin Awawdeh, Azim Izzuddin Bin Muhamad:
Using e-wallet for business process development: challenges and prospects in Malaysia. 1142-1162 - Zulkifli Halim, Shuhaida Mohamed Shuhidan, Zuraidah Mohd-Sanusi:
Corporation financial distress prediction with deep learning: analysis of public listed companies in Malaysia. 1163-1178 - Nor Farizal Mohammed, Nor Aqilah Sutainim, Md. Shafiqul Islam, Norhayati Mohamed:
Integrated thinking, earnings manipulation and value creation: Malaysian empirical evidence. 1179-1199 - Flicia Rimin, Imbarine Bujang, Alice Wong Su Chu, Jamaliah Said:
The effect of a separate risk management committee (RMC) towards firms' performances on consumer goods sector in Malaysia. 1200-1216 - Razana Juhaida Johari, Md. Mahmudul Alam, Jamaliah Said:
Empirical assessment on factors contributing to integrity practices of Malaysian public sector officers. 1217-1237 - Gazi Mahabubul Alam, Morsheda Parvin, Ahmad Fauzi Bin Mohd Ayub, Romana Kader, Md. Mahfuzur Rahman:
Does an MBA degree advance business management skill or in fact create horizontal and vertical mismatches? 1238-1255 - Mohammed T. Nuseir:
Potential impacts of blockchain technology on business practices of bricks and mortar (B&M) grocery stores. 1256-1274 - Mohammed T. Nuseir:
Designing business intelligence (BI) for production, distribution and customer services: a case study of a UAE-based organization. 1275-1295 - Ria Nelly Sari, Aura Pratadina, Rita Anugerah, Kamaliah Kamaliah, Zuraidah Mohd-Sanusi:
Effect of environmental management accounting practices on organizational performance: role of process innovation as a mediating variable. 1296-1314 - Gazi Mahabubul Alam, Samsilah Roslan:
Contribution of prejudiced clustering education system in developing horizontal and vertical mismatch in job market: quality of employees in banking sector. 1315-1334 - Gazi Mahabubul Alam, Morsheda Parvin, Md. Mahfuzur Rahman:
Contribution of informal and institutional skills provisions on business inception and growth: evidence from manufacturing and service industries. 1335-1352
Volume 27, Number 5, 2021
- Abdullah Fahad AlMulhim:
Smart supply chain and firm performance: the role of digital technologies. 1353-1372 - Manita Kusi, Fuqiang Zhao, Dinesh Sukamani:
Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach. 1373-1390 - Michele Kremer Sott, Leonardo Bertolin Furstenau, Liane Mahlmann Kipper, Yan Pablo Reckziegel Rodrigues, José Ricardo López-Robles, Fáber D. Giraldo, Manuel J. Cobo:
Process modeling for smart factories: using science mapping to understand the strategic themes, main challenges and future trends. 1391-1417 - Ayman Bahjat Abdallah, Rasha Zuhair Alkhaldi, Majed M. Aljuaid:
Impact of social and technical lean management on operational performance in manufacturing SMEs: the roles of process and management innovations. 1418-1444 - Dae-Kyoo Kim, Yeasun K. Chung:
R-BPMN for abstract modeling of business process patterns. 1445-1462 - Ramji Nagariya, Divesh Kumar, Ishwar Kumar:
Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital. 1463-1495 - Ahmed Alzahrani, Imran Mahmud, Ramayah Thurasamy, Osama Alfarraj, Ayed Alwadain:
End users' resistance behaviour paradigm in pre-deployment stage of ERP systems: evidence from Bangladeshi manufacturing industry. 1496-1521 - Wasana Bandara, Guy G. Gable, Mary Tate, Michael Rosemann:
A validated business process modelling success factors model. 1522-1544 - Maria Istela Cagnin, Elisa Yumi Nakagawa:
Towards dynamic processes-of-business processes: a new understanding. 1545-1568 - Ling Ge, Xiaoyan Wang, Zhilin Yang:
The strategic choice of contract types in business process outsourcing. 1569-1589 - Hongyun Tian, Shuja Iqbal, Farooq Anwar, Shamim Akhtar, Muhammad Aamir Shafique Khan, Weijie Wang:
Network embeddedness and innovation performance: a mediation moderation analysis using PLS-SEM. 1590-1609 - Taiwen Feng, Hongyan Sheng, Minghui Li:
The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers. 1610-1632 - Lara Agostini, Anna Nosella:
Industry 4.0 and business models: a bibliometric literature review. 1633-1655
Volume 27, Number 6, 2021
- Anum Shahzadi, Shuangyan Li, Umar Farooq Sahibzada, Mehwish Malik, Roshi Khalid, Gul Afshan:
The dynamic relationship of knowledge management processes and project success: modeling the mediating role of knowledge worker satisfaction. 1657-1676 - Ameer Sardar Kwekha Rashid, Kifah Tout, Ammar Yakan:
The critical human behavior factors and their impact on knowledge management system-cycles. 1677-1702 - Yu Zhuang, Shuili Yang, Supat Chupradit, Muhammad Atif Nawaz, Rong Xiong, Cihat Koksal:
A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality. 1703-1719 - Umar Farooq Sahibzada, Yan Xu, Gul Afshan, Roshi Khalid:
Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach. 1720-1746 - Roberto Biloslavo, Rosa Lombardi:
Knowledge transferring and small and medium enterprise's (SME's) effectiveness: emerging insights and future directions. 1747-1774 - Guilherme F. Frederico, Vikas Kumar, Jose Arturo Garza-Reyes:
Impact of the strategic sourcing process on the supply chain response to the COVID-19 effects. 1775-1803 - Nguyen Tan Hung:
Higher education in business: a model for international students' choice. 1804-1821 - Chiu-Lan Chang, Ming Fang, Bin Hong, Kung-Cheng Ho:
Impacts of monetary instruments on overnight spread under the interest rate corridor framework: evidence from China. 1822-1835 - Muhammad Zia-ur Rehman, Khalid Latif, Muhammad Mohsin, Zahid Hussain, Sajjad Ahmad Baig, Izma Imtiaz:
How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy. 1836-1853 - Anam Bhatti, Haider Malik, Ahtisham Zahid Kamal, Alamzeb Aamir, Lamya Abdulrahman Alaali, Zahir Ullah:
Much- needed business digital transformation through big data, internet of things and blockchain capabilities: implications for strategic performance in telecommunication sector. 1854-1873 - Syed Zeeshan Zafar, Qiao Zhilin, Haider Malik, Ayman Abu-Rumman, Ata Al Shraah, Faisal Al-Madi, Tasneem Faiez Alfalah:
Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents. 1874-1891 - Muhammad Ibrahim Abdullah, Dechun Huang, Muddassar Sarfraz, Junaid Naseer, Muhammad Waqas Sadiq:
Signifying the relationship between counterproductive work behavior and firm's performance: the mediating role of organizational culture. 1892-1911 - Huiliang Zhao, Qin Yang, Zhenghong Liu:
Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications. 1912-1925 - Valerie Onyia, Emmanuel C. Ogu:
Cognizant computing + transformative marketing: an intelligent solution for sustainable business development. 1926-1934
Volume 27, Number 7, 2021
- Alessandra Vecchi, Bice Della Piana, Rosangela Feola, Chiara Crudele:
Talent management processes and outcomes in a virtual organization. 1937-1965 - Nina Rizun, Aleksandra Revina, Vera G. Meister:
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing. 1966-1998 - Dries Couckuyt, Amy Van Looy:
An exploration of green business process maturity based on ecolabels. 1999-2020 - Muhammad Usman Shehzad, Jianhua Zhang, Phong Ba Le:
Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach. 2021-2050 - Asmita Dessai, Vahid Javidroozi:
Cross-sectoral process modelling for smart city development. 2051-2074 - Liya A, Qian Qin, Hafiz Waqas Kamran, Anusara Sawangchai, Worakamol Wisetsri, Mohsin Raza:
How macroeconomic indicators influence gold price management. 2075-2087 - Ibrahim Rashid Al-Taweel:
Impact of high-performance work practices in human resource management of health dispensaries in Qassim Region, Kingdom of Saudi Arabia, towards organizational resilience and productivity. 2088-2109 - Xinxin Wang:
Strategy on development of innovative ecosystem in customer values. 2110-2122 - Abdallah Ali Abdallah:
Effective implementation of Japanese quality methods during health pandemics. 2123-2143 - Yaoteng Zhao, Supat Chupradit, Marria Hassan, Sadaf Soudagar, Alaa Mohamd Shoukry, Jameel Khader:
The role of technical efficiency, market competition and risk in the banking performance in G20 countries. 2144-2160 - Chunhui Huo, Javaria Hameed, Muhammad Waqas Sadiq, Gadah Albasher, Wedad Alqahtani:
Tourism, environment and hotel management: an innovative perspective to address modern trends in contemporary tourism management. 2161-2180
Volume 27, Number 8, 2021
- Albert Plugge, Shahrokh Nikou, Harry Bouwman:
The revitalization of service orientation: a business services model. 1-24 - Steven Groß, Katharina Stelzl, Thomas Grisold, Jan Mendling, Maximilian Röglinger, Jan vom Brocke:
The Business Process Design Space for exploring process redesign alternatives. 25-56 - Rosita Capurro, Raffaele Fiorentino, Stefano Garzella, Rosa Lombardi:
The role of boundary management in open innovation: towards a 3D perspective. 57-84 - Janne Härkönen:
Exploring the benefits of service productisation: support for business processes. 85-105
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