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DG.O 2022: Virtual Event, Korea
- Loni Hagen, Mihkel Solvak, Sungsoo Hwang:

dg.o 2022: The 23rd Annual International Conference on Digital Government Research, Virtual Event, Republic of Korea, June 15 - 17, 2022. ACM 2022, ISBN 978-1-4503-9749-0
TRACK 1: Collaborative Intelligence: Humans, Crowds, and Machines
- Foteini Vagena

, Eriks Sneiders:
Communication between Citizens and Public Organizations as a means of Public Value Co-creation. 1-12
TRACK 2: Cross-border Governance and Service Impact Assessment
- Silvia Lips, Natalia Vinogradova, Robert Krimmer, Dirk Draheim:

Re-Shaping the EU Digital Identity Framework. 13-21 - Andreas Schmitz, Ansgar Mondorf, Maria A. Wimmer:

Framework for designing interoperable public service architectures with exemplification along small-scale procurement and PEPPOL. 22-34 - Federico Bartolomucci

, Gianluca Bresolin:
Fostering Data Collaboratives' systematisation through models' definition and research priorities setting. 35-40 - Andreea Ancuta Corici, Blaz Podgorelec

, Thomas Zefferer, Detlef Hühnlein, Jordi Cucurull, Hans Graux, Stefan Dedovic
, Bogdan Romanov
, Carsten Schmidt, Robert Krimmer:
Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. 41-53
TRACK 3: Digital Government and Sustainable Development Goals
- Mohamed Sapraz

, Shengnan Han:
Translating Human Values to Design Requirements: The Case of Developing Digital Government Collaborative Platform (DGCP) for Environmental Sustainability in Sri Lanka. 54-61 - Sélinde van Engelenburg, Boriana Rukanova, Jolien Ubacht

, Siu Lie Tan, Yao-Hua Tan, Marijn Janssen:
From requirements to a research agenda for governments governing reuse of critical raw materials in the circular economy. 62-67 - Rony Medaglia, Boriana Rukanova, Yao-Hua Tan:

Digital Government and the Circular Economy: Towards an Analytical Framework. 68-77
TRACK 4: Human-centric Innovation in Smart Cities
- Michael Koddebusch:

Exposing the Phish: The Effect of Persuasion Techniques in Phishing E-Mails. 78-87
TRACK 5: Social Media and Government
- Kellyton Brito, Rogério Luiz Cardoso Silva Filho

, Paulo J. L. Adeodato:
Please stop trying to predict elections only with Twitter. 88-95 - J. Ignacio Criado, Julián Villodre, J. Ramón Gil-García

:
Social media institutionalization in European local governments: a comparison of administrative traditions. 96-104 - Ehsan ul Haq, Tristan Braud, Lik Hang Lee

, Reza Hadi Mogavi, He Zhang, Pan Hui:
Tips, Tidings, and Tech: Governmental Communication on Facebook During the COVID-19 Pandemic. 105-117 - Vincent Homburg:

Institutional Trust and Social Media Use in Citizen-State Relations: Results from an international cross country vignette study. 118-128 - Mashadi Ledwaba, Vukosi Marivate:

Semi-supervised learning approaches for predicting South African political sentiment for local government elections. 129-137 - Arbi Chouikh, Ghofrane Medini, Sehl Mellouli, Sharon E. Straus, Christine Fahim:

Managing The COVID-19 in Canada: Exploring Twitter Communication by Government and Health Officials. 138-143 - Yuanyuan Guo:

How Does Social Media Influence Government Trust Among Chinese Youth Groups? A Chain Mediation Study Based on Trust Theory and Planned Behavior Theory. 144-150 - Catherine L. Dumas:

E-petitioning as Online Collective Action in We the People: The Case of the Legalization of Marijuana in the US. 151-165
TRACK 6: Sustainable Smart Cities
- Mortaza S. Bargh, Maud van de Mosselaar, Paul Rutten, Sunil Choenni:

On Using Privacy Labels for Visualizing the Privacy Practice of SMEs: Challenges and Research Directions. 166-175 - Hyesung Park, Jeongeun Seo, Hunyeong Kwon:

Research for making smart city cybersecurity policy according to communication theory: Focus on the communication structure. 176-182
TRACK 7: Artificial Intelligence for Governments of the Future
- Colin van Noordt:

Conceptual challenges of researching Artificial Intelligence in public administrations. 183-190 - Andrés Segura-Tinoco

, Andrés Holgado-Sánchez
, Iván Cantador, María E. Cortés-Cediel, Manuel Pedro Rodríguez Bolívar
:
A Conversational Agent for Argument-driven E-participation. 191-205 - Luis Felipe Luna-Reyes

, Teresa M. Harrison:
A Systems View of Enterprise Data Governance for Artificial Intelligence Applications in Government. 206-213 - Antonia Sattlegger, Jeroen van den Hoven, Nitesh Bharosa

:
Designing for Responsibility. 214-225 - David Valle-Cruz, Rigoberto Garcia-Contreras, J. Patricia Muñoz-Chávez:

Mind the Gap: Towards an Understanding of Government Decision-Making based on Artificial Intelligence. 226-234
TRACK 9: Data-driven Governance through Information Retrieval and Decision Support Systems
- Auriane Marmier

:
The Impact of Data Governance on OGD Publication - An Ethnographic Odyssey. 235-243 - Mariia Maksimova, Art Alishani, Mihkel Solvak, Robert Krimmer:

Automated impact assessment - How digitizing government enables rapid and tailor-made policy responses. 244-251 - Rafail Promikyridis

, Efthimios Tambouris:
Using Knowledge Graphs to provide public service information. 252-259 - Euripidis N. Loukis, Niki Kyriakou:

Enhancing Firms' Financial Support Decision-Making with Predictions of Technological Resilience to Economic Crises. 260-267 - Beatriz B. B. Lanza, Maria Aparecida Oliveira, Yohanna Juk, Thiago Ávila, Daniel Valotto:

Does web page loading speed matter? An analysis in the Brazilian Public Service Portals. 268-273 - Rodrigo Sandoval-Almazán, Adrian Osiel Millan-Vargas, Javier Cifuentes-Faura:

Towards a Definition of a User Profile in E-government: The Mexican and the Spanish Cases. 274-281
TRACK 11: Organizational Factors, Adoption Issues and Digital Government Impacts
- Ini Kong

, Marijn Janssen, Nitesh Bharosa
:
Challenges in the Transition towards a Quantum-safe Government. 282-292 - Rozha K. Ahmed

, Omer Ahmed, Ingrid Pappel, Dirk Draheim:
E-Court System Evaluation through the User's Perspective: Applying the End-User Computing Satisfaction (EUCS) Model. 293-299 - Yiwei Gong, Xinyi Yang:

Outsource or Invest? A Multiple Case Study of Digital Government Platform Strategies. 300-306 - Tomas Lindroth, Johan Magnusson, Kristian Norling, Jacob Torell:

Balancing the Digital Portfolio: Empirical evidence of an ambidextrous bias in digital government. 307-314 - Antonio Cordella, Francesco Gualdi:

How Technology makes Institutions: the case of Peru. 315-321 - Chiara Leonardi, Elena Not

:
Challenges and Opportunities for ICT in Co-production: A Case Study of Public Service Innovation in an Italian Municipality. 322-327 - Stefan Stepanovic, Tobias Mettler

:
Safe return to the workplace: Perceived opportunities and threats in the use of health surveillance technologies in public administrations. 328-335
TRACK 12: Blockchain-based Applications for e-Government
- Stanislav Mahula

, Mikael Lindquist, Livia Norström, Juho Lindman:
Digital transformation in local government organisations: empirical evidence from blockchain initiatives. 336-345
TRACK 13: Legal Informatics
- Ok Heo, Hee-jin Koo, Hun-Yeong Kwon:

A Study on Privacy Protection of Mobile Evidence in Relation to Criminal Investigative Procedures. 346-355
TRACK 14: Digital Transformation in Governments
- Kristian Norling, Tomas Lindroth, Johan Magnusson, Jacob Torell:

Digital Decoupling: A Population Study of Digital Transformation Strategies in Swedish Municipalities. 356-363 - Ida Lindgren, Christian Østergaard Madsen:

Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. 364-371 - Glauco Vitor Pedrosa, Andrea Judice, Marcelo Judice, Leonardo Araújo, Fabiola Fleury, Rejane Figueiredo

:
Applying User-Centered Design on Digital Transformation of Public Services: A Case Study in Brazil. 372-379 - Beatriz Barreto Brasileiro Lanza, Thiago José Tavares Ávila, Daniel Valotto:

An Overview of Rede.gov.br as a Federative Mechanism for Digital Government Development in Brazil. 380-390 - Noella Edelmann, Ines Mergel:

The Implementation of a Digital Strategy in the Austrian Public Sector. 391-399 - Yifan Wang:

Existence and Intentionality of Digital Transformation in Public Organizations: A Phenomenological Perspective. 400-409 - Tzuhao Chen

, J. Ramón Gil-García
, Mila Gascó-Hernández:
Cross-Boundary Information Sharing Flows in Emergency Management: : Proposing a Conceptual Framework. 410-415 - Christos Ziozias, Leonidas G. Anthopoulos:

Forming Smart Governance under a City Digital Transformation Strategy - findings from Greece and ICC. 416-424 - Thiago José Tavares Ávila, Danilo Gonçalves dos Santos, Ronise Suzuki de Oliveira:

Intergovernmental Relations in the Implementation of the Public Service User Defense Code in Brazil: State capabilities and institutional arrangements. 425-436
Posters and Demos
- Alvina Lee Hui Shan, Venky Shankararaman, Eng Lieh Ouh:

Learnings from a Pilot Hybrid Question Answering System: CQAS: Case Study based on a Singapore Government Agency's Customer Service Centre. 437-439 - Olivier Rikken

, Marijn Janssen, Zenlin Kwee
:
Creating Trust in Citizen Participation through Decentralized Autonomous Citizen Participation Organizations (DACPOs). 440-442 - Tung-Mou Yang, Yi-Jung Wu:

The survey of the factors influencing the use of open government data in Taiwan: The preliminary findings. 443-449 - Tung-Mou Yang, Chung-Chen Ma:

The characteristics of government officials' information seeking in open data policy implementation: The perspective of Ellis' model. 450-453 - Anthony Simonofski, Antoine Clarinval, Anneke Zuiderwijk

, Wafa Hammedi:
Let's Gamify Open Government Data Portals! The GamOGD prototype. 454-455 - Boriana Rukanova, Toni Männistö, Juha Hintsa, Yao-Hua Tan, Micha Slegt, Frank Heijmann:

A High-Level Framework for Green Customs and Research Agenda. 456-458 - Jakub Chabik:

The Verification of Public Health Maturity Framework for E-Government. 459-460 - Fernando Ortiz-Rodríguez

, Sanju Tiwari, Ronak Panchal, José Melchor Medina Quintero
, Ruben Barrera:
MEXIN: Multidialectal Ontology supporting NLP approach to improve government electronic communication with the Mexican Ethnic Groups. 461-463 - Reni Sulastri

, Marijn Janssen:
Public Values of Trustworthy Peer-to-peer (P2P) Lending System. 464-465 - Andong Luis Li Zhao, Andrew Paley, Rachel F. Adler

, Kristian J. Hammond:
OpenIllinois: An Information System for Transparency in Illinois State Electoral Finances. 466-468 - Jaromir Durkiewicz, Tomasz Janowski:

Benchmarking the Digital Government Value Chain. 469-471 - Illugi T. Hjaltalín

, Hallur Th. Sigurdarson:
Shared services for digital transformation in government: a case study. 472-473 - In Hae Noh:

Crowdsourcing platform acting as an intermediary role in Collaborative governance. 474-476 - Carlos B. Paiva Neto

:
Smart Cities and Decision Support Systems - A literature review within the domain of blight properties. 477-479 - Jawad Ahmad Haqbeen, Sofia Sahab, Takayuki Ito:

How did discourse shift among Afghan citizens during the fall of republic: Early insights using conversational AI platform. 480-482 - Yu-Sheng Yang, Lichun Chiang:

The Structure of an Innovation Ecosystem in Relationship between Individual Technology Startups and the Government: Evaluating the Foundations for Government Challenge. 483-485
Workshops and Tutorials
- David Duenas-Cid

, Tomasz Janowski, Robert Krimmer:
Trust and Distrust in e-Democracy. 486-488 - Elsa Estevez, Tomasz Janowski, Benjamin David Roseth:

Validating the Rules of Government Automation. 489-491 - Noella Edelmann, A. Paula Rodriguez Müller

, Natalia Oprea
, Efthimios Tambouris, Trui Steen
:
A Framework for Integrated Public Services Co-Creation and Sustainability. 492-493
Panels
- Robert Krimmer, Trui Steen

, Matteo Gerosa, Enrique Areizaga, Jon Shamah:
New Forms of Delivering Public Goods through Inclusive, Interoperable and Integrated Public Services: Enablers, Benefits, and Barriers. 494-496 - Diego López-de-Ipiña, Taco Brandsen, Trui Steen

, Pauli Misikangas, Daniel Sarasa
, A. Paula Rodriguez Müller
, Noella Edelmann:
Democratizing co-production of sustainable public services. 497-499

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