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@inproceedings{DBLP:conf/dgo/AhmedAPD22,
  author       = {Rozha K. Ahmed and
                  Omer Ahmed and
                  Ingrid Pappel and
                  Dirk Draheim},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {E-Court System Evaluation through the User's Perspective: Applying
                  the End-User Computing Satisfaction {(EUCS)} Model},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {293--299},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543560},
  doi          = {10.1145/3543434.3543560},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/AhmedAPD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/AvilaSO22,
  author       = {Thiago Jos{\'{e}} Tavares {\'{A}}vila and
                  Danilo Gon{\c{c}}alves dos Santos and
                  Ronise Suzuki de Oliveira},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Intergovernmental Relations in the Implementation of the Public Service
                  User Defense Code in Brazil: State capabilities and institutional
                  arrangements},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {425--436},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543440},
  doi          = {10.1145/3543434.3543440},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/AvilaSO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BarghMRC22,
  author       = {Mortaza S. Bargh and
                  Maud van de Mosselaar and
                  Paul Rutten and
                  Sunil Choenni},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {On Using Privacy Labels for Visualizing the Privacy Practice of SMEs:
                  Challenges and Research Directions},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {166--175},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543480},
  doi          = {10.1145/3543434.3543480},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BarghMRC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BartolomucciB22,
  author       = {Federico Bartolomucci and
                  Gianluca Bresolin},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Fostering Data Collaboratives' systematisation through models' definition
                  and research priorities setting},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {35--40},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543442},
  doi          = {10.1145/3543434.3543442},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BartolomucciB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/BritoFA22,
  author       = {Kellyton Brito and
                  Rog{\'{e}}rio Luiz Cardoso Silva Filho and
                  Paulo J. L. Adeodato},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Please stop trying to predict elections only with Twitter},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {88--95},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543648},
  doi          = {10.1145/3543434.3543648},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/BritoFA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Chabik22,
  author       = {Jakub Chabik},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The Verification of Public Health Maturity Framework for E-Government},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {459--460},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543589},
  doi          = {10.1145/3543434.3543589},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Chabik22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ChenGG22,
  author       = {Tzuhao Chen and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a and
                  Mila Gasc{\'{o}}{-}Hern{\'{a}}ndez},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Cross-Boundary Information Sharing Flows in Emergency Management:
                  : Proposing a Conceptual Framework},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {410--415},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543481},
  doi          = {10.1145/3543434.3543481},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/ChenGG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ChouikhMMSF22,
  author       = {Arbi Chouikh and
                  Ghofrane Medini and
                  Sehl Mellouli and
                  Sharon E. Straus and
                  Christine Fahim},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Managing The {COVID-19} in Canada: Exploring Twitter Communication
                  by Government and Health Officials},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {138--143},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543485},
  doi          = {10.1145/3543434.3543485},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/ChouikhMMSF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/CordellaG22,
  author       = {Antonio Cordella and
                  Francesco Gualdi},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {How Technology makes Institutions: the case of Peru},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {315--321},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543477},
  doi          = {10.1145/3543434.3543477},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/CordellaG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/CoriciPZHCGDRSK22,
  author       = {Andreea Ancuta Corici and
                  Blaz Podgorelec and
                  Thomas Zefferer and
                  Detlef H{\"{u}}hnlein and
                  Jordi Cucurull and
                  Hans Graux and
                  Stefan Dedovic and
                  Bogdan Romanov and
                  Carsten Schmidt and
                  Robert Krimmer},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Enhancing European Interoperability Frameworks to Leverage Mobile
                  Cross-Border Services in Europe},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {41--53},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543638},
  doi          = {10.1145/3543434.3543638},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/CoriciPZHCGDRSK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/CriadoVG22,
  author       = {J. Ignacio Criado and
                  Juli{\'{a}}n Villodre and
                  J. Ram{\'{o}}n Gil{-}Garc{\'{\i}}a},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Social media institutionalization in European local governments: a
                  comparison of administrative traditions},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {96--104},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543475},
  doi          = {10.1145/3543434.3543475},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/CriadoVG22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Duenas-CidJK22,
  author       = {David Duenas{-}Cid and
                  Tomasz Janowski and
                  Robert Krimmer},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Trust and Distrust in e-Democracy},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {486--488},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543637},
  doi          = {10.1145/3543434.3543637},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Duenas-CidJK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Dumas22,
  author       = {Catherine L. Dumas},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {E-petitioning as Online Collective Action in We the People: The Case
                  of the Legalization of Marijuana in the {US}},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {151--165},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543465},
  doi          = {10.1145/3543434.3543465},
  timestamp    = {Mon, 24 Apr 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Dumas22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/DurkiewiczJ22,
  author       = {Jaromir Durkiewicz and
                  Tomasz Janowski},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Benchmarking the Digital Government Value Chain},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {469--471},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543666},
  doi          = {10.1145/3543434.3543666},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/DurkiewiczJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/EdelmannM22,
  author       = {Noella Edelmann and
                  Ines Mergel},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The Implementation of a Digital Strategy in the Austrian Public Sector},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {391--399},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543640},
  doi          = {10.1145/3543434.3543640},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/EdelmannM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/EdelmannMOTS22,
  author       = {Noella Edelmann and
                  A. Paula Rodriguez M{\"{u}}ller and
                  Natalia Oprea and
                  Efthimios Tambouris and
                  Trui Steen},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {A Framework for Integrated Public Services Co-Creation and Sustainability},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {492--493},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543647},
  doi          = {10.1145/3543434.3543647},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/EdelmannMOTS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/EngelenburgRUTT22,
  author       = {S{\'{e}}linde van Engelenburg and
                  Boriana Rukanova and
                  Jolien Ubacht and
                  Siu Lie Tan and
                  Yao{-}Hua Tan and
                  Marijn Janssen},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {From requirements to a research agenda for governments governing reuse
                  of critical raw materials in the circular economy},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {62--67},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543645},
  doi          = {10.1145/3543434.3543645},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/EngelenburgRUTT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/EstevezJR22,
  author       = {Elsa Estevez and
                  Tomasz Janowski and
                  Benjamin David Roseth},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Validating the Rules of Government Automation},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {489--491},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543654},
  doi          = {10.1145/3543434.3543654},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/EstevezJR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/GongY22,
  author       = {Yiwei Gong and
                  Xinyi Yang},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Outsource or Invest? {A} Multiple Case Study of Digital Government
                  Platform Strategies},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {300--306},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543487},
  doi          = {10.1145/3543434.3543487},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/GongY22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Guo22,
  author       = {Yuanyuan Guo},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {How Does Social Media Influence Government Trust Among Chinese Youth
                  Groups? {A} Chain Mediation Study Based on Trust Theory and Planned
                  Behavior Theory},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {144--150},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543436},
  doi          = {10.1145/3543434.3543436},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Guo22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HaqBLMZ022,
  author       = {Ehsan ul Haq and
                  Tristan Braud and
                  Lik Hang Lee and
                  Reza Hadi Mogavi and
                  He Zhang and
                  Pan Hui},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Tips, Tidings, and Tech: Governmental Communication on Facebook During
                  the {COVID-19} Pandemic},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {105--117},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543642},
  doi          = {10.1145/3543434.3543642},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HaqBLMZ022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HaqbeenS022,
  author       = {Jawad Ahmad Haqbeen and
                  Sofia Sahab and
                  Takayuki Ito},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {How did discourse shift among Afghan citizens during the fall of republic:
                  Early insights using conversational {AI} platform},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {480--482},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543595},
  doi          = {10.1145/3543434.3543595},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/HaqbeenS022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HeoKK22,
  author       = {Ok Heo and
                  Hee{-}jin Koo and
                  Hun{-}Yeong Kwon},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {A Study on Privacy Protection of Mobile Evidence in Relation to Criminal
                  Investigative Procedures},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {346--355},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543459},
  doi          = {10.1145/3543434.3543459},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/HeoKK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/HjaltalinS22,
  author       = {Illugi T. Hjaltal{\'{\i}}n and
                  Hallur Th. Sigurdarson},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Shared services for digital transformation in government: a case study},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {472--473},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543592},
  doi          = {10.1145/3543434.3543592},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/HjaltalinS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Homburg22,
  author       = {Vincent Homburg},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Institutional Trust and Social Media Use in Citizen-State Relations:
                  Results from an international cross country vignette study},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {118--128},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543453},
  doi          = {10.1145/3543434.3543453},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Homburg22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Koddebusch22,
  author       = {Michael Koddebusch},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Exposing the Phish: The Effect of Persuasion Techniques in Phishing
                  E-Mails},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {78--87},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543476},
  doi          = {10.1145/3543434.3543476},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Koddebusch22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Kong0B22,
  author       = {Ini Kong and
                  Marijn Janssen and
                  Nitesh Bharosa},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Challenges in the Transition towards a Quantum-safe Government},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {282--292},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543644},
  doi          = {10.1145/3543434.3543644},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Kong0B22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/KrimmerSGAS22,
  author       = {Robert Krimmer and
                  Trui Steen and
                  Matteo Gerosa and
                  Enrique Areizaga and
                  Jon Shamah},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {New Forms of Delivering Public Goods through Inclusive, Interoperable
                  and Integrated Public Services: Enablers, Benefits, and Barriers},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {494--496},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543657},
  doi          = {10.1145/3543434.3543657},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/KrimmerSGAS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LanzaAV22,
  author       = {Beatriz Barreto Brasileiro Lanza and
                  Thiago Jos{\'{e}} Tavares {\'{A}}vila and
                  Daniel Valotto},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {An Overview of Rede.gov.br as a Federative Mechanism for Digital Government
                  Development in Brazil},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {380--390},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543655},
  doi          = {10.1145/3543434.3543655},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LanzaAV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LanzaOJAV22,
  author       = {Beatriz B. B. Lanza and
                  Maria Aparecida Oliveira and
                  Yohanna Juk and
                  Thiago {\'{A}}vila and
                  Daniel Valotto},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Does web page loading speed matter? An analysis in the Brazilian Public
                  Service Portals},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {268--273},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543586},
  doi          = {10.1145/3543434.3543586},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LanzaOJAV22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LedwabaM22,
  author       = {Mashadi Ledwaba and
                  Vukosi Marivate},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Semi-supervised learning approaches for predicting South African political
                  sentiment for local government elections},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {129--137},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543484},
  doi          = {10.1145/3543434.3543484},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LedwabaM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LeonardiN22,
  author       = {Chiara Leonardi and
                  Elena Not},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Challenges and Opportunities for {ICT} in Co-production: {A} Case
                  Study of Public Service Innovation in an Italian Municipality},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {322--327},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543462},
  doi          = {10.1145/3543434.3543462},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/LeonardiN22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LindgrenM22,
  author       = {Ida Lindgren and
                  Christian {\O}stergaard Madsen},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel
                  Process Model},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {364--371},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543456},
  doi          = {10.1145/3543434.3543456},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LindgrenM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LindrothMNT22,
  author       = {Tomas Lindroth and
                  Johan Magnusson and
                  Kristian Norling and
                  Jacob Torell},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Balancing the Digital Portfolio: Empirical evidence of an ambidextrous
                  bias in digital government},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {307--314},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543641},
  doi          = {10.1145/3543434.3543641},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LindrothMNT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LipsVKD22,
  author       = {Silvia Lips and
                  Natalia Vinogradova and
                  Robert Krimmer and
                  Dirk Draheim},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Re-Shaping the {EU} Digital Identity Framework},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {13--21},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543652},
  doi          = {10.1145/3543434.3543652},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LipsVKD22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Lopez-de-IpinaB22,
  author       = {Diego L{\'{o}}pez{-}de{-}Ipi{\~{n}}a and
                  Taco Brandsen and
                  Trui Steen and
                  Pauli Misikangas and
                  Daniel Sarasa and
                  A. Paula Rodriguez M{\"{u}}ller and
                  Noella Edelmann},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Democratizing co-production of sustainable public services},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {497--499},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543665},
  doi          = {10.1145/3543434.3543665},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Lopez-de-IpinaB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/LoukisK22,
  author       = {Euripidis N. Loukis and
                  Niki Kyriakou},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Enhancing Firms' Financial Support Decision-Making with Predictions
                  of Technological Resilience to Economic Crises},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {260--267},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543478},
  doi          = {10.1145/3543434.3543478},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/LoukisK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Luna-ReyesH22,
  author       = {Luis Felipe Luna{-}Reyes and
                  Teresa M. Harrison},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {A Systems View of Enterprise Data Governance for Artificial Intelligence
                  Applications in Government},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {206--213},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543450},
  doi          = {10.1145/3543434.3543450},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Luna-ReyesH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MahulaLNL22,
  author       = {Stanislav Mahula and
                  Mikael Lindquist and
                  Livia Norstr{\"{o}}m and
                  Juho Lindman},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Digital transformation in local government organisations: empirical
                  evidence from blockchain initiatives},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {336--345},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543474},
  doi          = {10.1145/3543434.3543474},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/MahulaLNL22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MaksimovaASK22,
  author       = {Mariia Maksimova and
                  Art Alishani and
                  Mihkel Solvak and
                  Robert Krimmer},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Automated impact assessment - How digitizing government enables rapid
                  and tailor-made policy responses},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {244--251},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543653},
  doi          = {10.1145/3543434.3543653},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/MaksimovaASK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Marmier22,
  author       = {Auriane Marmier},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The Impact of Data Governance on {OGD} Publication - An Ethnographic
                  Odyssey},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {235--243},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543438},
  doi          = {10.1145/3543434.3543438},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Marmier22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/MedagliaRT22,
  author       = {Rony Medaglia and
                  Boriana Rukanova and
                  Yao{-}Hua Tan},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Digital Government and the Circular Economy: Towards an Analytical
                  Framework},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {68--77},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543649},
  doi          = {10.1145/3543434.3543649},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/MedagliaRT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Neto22,
  author       = {Carlos B. Paiva Neto},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Smart Cities and Decision Support Systems - {A} literature review
                  within the domain of blight properties},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {477--479},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543594},
  doi          = {10.1145/3543434.3543594},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Neto22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Noh22,
  author       = {In Hae Noh},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Crowdsourcing platform acting as an intermediary role in Collaborative
                  governance},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {474--476},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543593},
  doi          = {10.1145/3543434.3543593},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Noh22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Noordt22,
  author       = {Colin van Noordt},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Conceptual challenges of researching Artificial Intelligence in public
                  administrations},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {183--190},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543441},
  doi          = {10.1145/3543434.3543441},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Noordt22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/NorlingLMT22,
  author       = {Kristian Norling and
                  Tomas Lindroth and
                  Johan Magnusson and
                  Jacob Torell},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Digital Decoupling: {A} Population Study of Digital Transformation
                  Strategies in Swedish Municipalities},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {356--363},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543639},
  doi          = {10.1145/3543434.3543639},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/NorlingLMT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Ortiz-Rodriguez22,
  author       = {Fernando Ortiz{-}Rodr{\'{\i}}guez and
                  Sanju Tiwari and
                  Ronak Panchal and
                  Jos{\'{e}} Melchor Medina Quintero and
                  Ruben Barrera},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {{MEXIN:} Multidialectal Ontology supporting {NLP} approach to improve
                  government electronic communication with the Mexican Ethnic Groups},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {461--463},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543590},
  doi          = {10.1145/3543434.3543590},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Ortiz-Rodriguez22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ParkSK22,
  author       = {Hyesung Park and
                  Jeong{-}Eun Seo and
                  Hunyeong Kwon},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Research for making smart city cybersecurity policy according to communication
                  theory: Focus on the communication structure},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {176--182},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543460},
  doi          = {10.1145/3543434.3543460},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/ParkSK22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/PedrosaJJAFF22,
  author       = {Glauco Vitor Pedrosa and
                  Andrea Judice and
                  Marcelo Judice and
                  Leonardo Ara{\'{u}}jo and
                  Fabiola Fleury and
                  Rejane Figueiredo},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Applying User-Centered Design on Digital Transformation of Public
                  Services: {A} Case Study in Brazil},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {372--379},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543493},
  doi          = {10.1145/3543434.3543493},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/PedrosaJJAFF22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/PromikyridisT22,
  author       = {Rafail Promikyridis and
                  Efthimios Tambouris},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Using Knowledge Graphs to provide public service information},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {252--259},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543585},
  doi          = {10.1145/3543434.3543585},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/PromikyridisT22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Rikken0K22,
  author       = {Olivier Rikken and
                  Marijn Janssen and
                  Zenlin Kwee},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Creating Trust in Citizen Participation through Decentralized Autonomous
                  Citizen Participation Organizations (DACPOs)},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {440--442},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543662},
  doi          = {10.1145/3543434.3543662},
  timestamp    = {Fri, 08 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Rikken0K22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/RukanovaMHTSH22,
  author       = {Boriana Rukanova and
                  Toni M{\"{a}}nnist{\"{o}} and
                  Juha Hintsa and
                  Yao{-}Hua Tan and
                  Micha Slegt and
                  Frank Heijmann},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {A High-Level Framework for Green Customs and Research Agenda},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {456--458},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543660},
  doi          = {10.1145/3543434.3543660},
  timestamp    = {Wed, 28 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/RukanovaMHTSH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Sandoval-Almazan22,
  author       = {Rodrigo Sandoval{-}Almaz{\'{a}}n and
                  Adrian Osiel Millan{-}Vargas and
                  Javier Cifuentes{-}Faura},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Towards a Definition of a User Profile in E-government: The Mexican
                  and the Spanish Cases},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {274--281},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543488},
  doi          = {10.1145/3543434.3543488},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Sandoval-Almazan22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SaprazH22,
  author       = {Mohamed Sapraz and
                  Shengnan Han},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Translating Human Values to Design Requirements: The Case of Developing
                  Digital Government Collaborative Platform {(DGCP)} for Environmental
                  Sustainability in Sri Lanka},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {54--61},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543455},
  doi          = {10.1145/3543434.3543455},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/SaprazH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SattleggerHB22,
  author       = {Antonia Sattlegger and
                  Jeroen van den Hoven and
                  Nitesh Bharosa},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Designing for Responsibility},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {214--225},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543581},
  doi          = {10.1145/3543434.3543581},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/SattleggerHB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SchmitzMW22,
  author       = {Andreas Schmitz and
                  Ansgar Mondorf and
                  Maria A. Wimmer},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Framework for designing interoperable public service architectures
                  with exemplification along small-scale procurement and {PEPPOL}},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {22--34},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543473},
  doi          = {10.1145/3543434.3543473},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/SchmitzMW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Segura-TinocoHC22,
  author       = {Andr{\'{e}}s Segura{-}Tinoco and
                  Andr{\'{e}}s Holgado{-}S{\'{a}}nchez and
                  Iv{\'{a}}n Cantador and
                  Mar{\'{\i}}a E. Cort{\'{e}}s{-}Cediel and
                  Manuel Pedro Rodr{\'{\i}}guez Bol{\'{\i}}var},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {A Conversational Agent for Argument-driven E-participation},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {191--205},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543447},
  doi          = {10.1145/3543434.3543447},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Segura-TinocoHC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ShanSO22,
  author       = {Alvina Lee Hui Shan and
                  Venky Shankararaman and
                  Eng Lieh Ouh},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Learnings from a Pilot Hybrid Question Answering System: {CQAS:} Case
                  Study based on a Singapore Government Agency's Customer Service Centre},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {437--439},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543661},
  doi          = {10.1145/3543434.3543661},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/ShanSO22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/SimonofskiCZH22,
  author       = {Anthony Simonofski and
                  Antoine Clarinval and
                  Anneke Zuiderwijk and
                  Wafa Hammedi},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Let's Gamify Open Government Data Portals! The GamOGD prototype},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {454--455},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543588},
  doi          = {10.1145/3543434.3543588},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/SimonofskiCZH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/StepanovicM22,
  author       = {Stefan Stepanovic and
                  Tobias Mettler},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Safe return to the workplace: Perceived opportunities and threats
                  in the use of health surveillance technologies in public administrations},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {328--335},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543435},
  doi          = {10.1145/3543434.3543435},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/StepanovicM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Sulastri022,
  author       = {Reni Sulastri and
                  Marijn Janssen},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Public Values of Trustworthy Peer-to-peer {(P2P)} Lending System},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {464--465},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543646},
  doi          = {10.1145/3543434.3543646},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Sulastri022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/VagenaS22,
  author       = {Foteini Vagena and
                  Eriks Sneiders},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Communication between Citizens and Public Organizations as a means
                  of Public Value Co-creation},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {1--12},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543467},
  doi          = {10.1145/3543434.3543467},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/VagenaS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Valle-CruzGM22,
  author       = {David Valle{-}Cruz and
                  Rigoberto Garcia{-}Contreras and
                  J. Patricia Mu{\~{n}}oz{-}Ch{\'{a}}vez},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Mind the Gap: Towards an Understanding of Government Decision-Making
                  based on Artificial Intelligence},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {226--234},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543445},
  doi          = {10.1145/3543434.3543445},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Valle-CruzGM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/Wang22,
  author       = {Yi{-}Fan Wang},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Existence and Intentionality of Digital Transformation in Public Organizations:
                  {A} Phenomenological Perspective},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {400--409},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543444},
  doi          = {10.1145/3543434.3543444},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/Wang22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/YangC22,
  author       = {Yu{-}Sheng Yang and
                  Lichun Chiang},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The Structure of an Innovation Ecosystem in Relationship between Individual
                  Technology Startups and the Government: Evaluating the Foundations
                  for Government Challenge},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {483--485},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3544272},
  doi          = {10.1145/3543434.3544272},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/YangC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/YangM22,
  author       = {Tung{-}Mou Yang and
                  Chung{-}Chen Ma},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The characteristics of government officials' information seeking in
                  open data policy implementation: The perspective of Ellis' model},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {450--453},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543659},
  doi          = {10.1145/3543434.3543659},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/YangM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/YangW22,
  author       = {Tung{-}Mou Yang and
                  Yi{-}Jung Wu},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {The survey of the factors influencing the use of open government data
                  in Taiwan: The preliminary findings},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {443--449},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543643},
  doi          = {10.1145/3543434.3543643},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/YangW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ZhaoPAH22,
  author       = {Andong Luis Li Zhao and
                  Andrew Paley and
                  Rachel F. Adler and
                  Kristian J. Hammond},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {OpenIllinois: An Information System for Transparency in Illinois State
                  Electoral Finances},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {466--468},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543591},
  doi          = {10.1145/3543434.3543591},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ZhaoPAH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dgo/ZioziasA22,
  author       = {Christos Ziozias and
                  Leonidas G. Anthopoulos},
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {Forming Smart Governance under a City Digital Transformation Strategy
                  - findings from Greece and {ICC}},
  booktitle    = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  pages        = {416--424},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434.3543491},
  doi          = {10.1145/3543434.3543491},
  timestamp    = {Fri, 02 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/ZioziasA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/dgo/2022,
  editor       = {Loni Hagen and
                  Mihkel Solvak and
                  Sungsoo Hwang},
  title        = {dg.o 2022: The 23rd Annual International Conference on Digital Government
                  Research, Virtual Event, Republic of Korea, June 15 - 17, 2022},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3543434},
  doi          = {10.1145/3543434},
  isbn         = {978-1-4503-9749-0},
  timestamp    = {Mon, 26 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/dgo/2022.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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