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"Business process reengineering and performance improvement: The case of ..."

Namchul Shin, Donald F. Jemella (2002)

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DOI: 10.1108/14637150210435008

access: closed

type: Journal Article

metadata version: 2020-06-18

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Namchul Shin, Donald F. Jemella:
Business process reengineering and performance improvement: The case of Chase Manhattan Bank. Bus. Process. Manag. J. 8(4): 351-363 (2002)

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