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ORCIDBusiness Process Management Journal, Volume 8
Volume 8, Number 1, 2002
- Mike Schraeder:
A simplified approach to strategic planning: Practical considerations and an illustrated example. 8-18 - Fu-ren Lin, Meng-Chyn Yang, Yu-Hua Pai:
A generic structure for business process modeling. 19-41 - Stefano Biazzo:
Process mapping techniques and organisational analysis: Lessons from sociotechnical system theory. 42-52 - Arlyn J. Melcher, Moutaz Khouja, David E. Booth:
Toward a production classification system. 53-79 - Jukka Kallio, Timo Saarinen, Markku Tinnilä:
Efficient change strategies: Matching drivers and tracers in change projects. 80-92
Volume 8, Number 2, 2002
- Barrie G. Dale, G. M. Wan:
Setting up a quality costing system: An evaluation of the key issues. 104-116 - John Dory, Lewis Schier:
Perspectives on the American quality movement. 117-139 - Linus Osuagwu
:
TQM strategies in a developing economy: Empirical evidence from Nigerian companies. 140-160 - Robert T. Jones, Chuck Ryan:
Matching process choice and uncertainty: Modeling quality management. 161-168 - Alireza Lari:
An integrated information system for quality management. 169-182
Volume 8, Number 3, 2002
- Peter Barrar, Douglas Wood, Julian Jones, Marco Vedovato:
The efficiency of accounting service provision. 195-217 - Radoslav P. Kotorov:
Ubiquitous organization: organizational design for e-CRM. 218-232 - Anastasia Papazafeiropoulou, Athanasia Pouloudi, Georgios I. Doukidis:
A framework for best practices in electronic commerce awareness creation. 233-244 - Mike Serve, Dave Yen, Jyun-Cheng Wang, Binshan Lin:
B2B-enhanced supply chain process: toward building virtual enterprises. 245-253 - Sergio Beretta:
Unleashing the integration potential of ERP systems: The role of process-based performance measurement systems. 254-277 - Busli Chan, Suliman Al-Hawamdeh:
The development of e-commerce in Singapore: The impact of government initiatives. 278-288 - Togar M. Simatupang, Alan C. Wright, Ramaswami Sridharan:
The knowledge of coordination for supply chain integration. 289-308
Volume 8, Number 4, 2002
- Dilanthi G. Amaratunga, Marjan Sarshar, David Baldry:
Process improvement in facilities management: the SPICE approach. 318-337 - Kepa Mendibil Telleria, Derek Little, Jillian MacBryde:
Managing processes through teamwork. 338-350 - Namchul Shin, Donald F. Jemella:
Business process reengineering and performance improvement: The case of Chase Manhattan Bank. 351-363 - Thomas R. Gulledge, Rainer A. Sommer:
Business process management: public sector implications. 364-376 - Peter W. Brodbeck:
Complexity theory and organization procedure design. 377-402
Volume 8, Number 5, 2002
- Nicholas O'Regan, Abby Ghobadian:
Formal strategic planning: The key to effective business process management? 416-429 - Mark Stirling, David Petty, Leigh Travis:
A methodology for developing integrated information systems based on ERP packages. 430-446 - Ian Martin, Yen Cheung:
Change management at Mobil Oil Australia. 447-461 - Mitsuru Kodama:
The promotion of strategic community management utilizing video-based information networks. 462-489 - Thomas J. Crowe, Pekying Meghan Fong, Todd A. Bauman, José Zayas-Castro:
Quantitative risk level estimation of business process reengineering efforts. 490-511
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