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"Customer service: help for the help desk."

Alfred Padeletti, Berthenia Coltrane, Richard Kline (2005)

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DOI: 10.1145/1099435.1099504

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/siguccs/PadelettiCK05
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  - https://dblp.org/rec/conf/siguccs/PadelettiCK05
Alfred Padeletti, Berthenia Coltrane, Richard Kline:
Customer service: help for the help desk. SIGUCCS 2005: 299-304

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