"Building an IT help desk: from zero to hero."

Kristi Evans, W. Teresa Jones (2005)

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DOI: 10.1145/1099435.1099452

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Kristi Evans, W. Teresa Jones:
Building an IT help desk: from zero to hero. SIGUCCS 2005: 68-74

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