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"Redefining Customer Service Education in Taiwan's Convenience Store ..."

Kuan-Yu Chen, Ming-Yu Chiang, Tien-Chi Huang (2023)

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DOI: 10.1007/978-3-031-40113-8_6

access: closed

type: Conference or Workshop Paper

metadata version: 2023-08-14

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Kuan-Yu Chen, Ming-Yu Chiang, Tien-Chi Huang:
Redefining Customer Service Education in Taiwan's Convenience Store Sector: Implementing an AI-Driven Experiential Training Approach. ICITL 2023: 57-66

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