"A Model of Factors Influencing Anthropomorphic Intelligent Customer ..."

Quan Zhou et al. (2023)

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DOI: 10.1007/978-3-031-36001-5_55

access: closed

type: Conference or Workshop Paper

metadata version: 2023-07-21

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Quan Zhou, Huangyi Dai, Jinhua Xiao, Cong Cao:
A Model of Factors Influencing Anthropomorphic Intelligent Customer Service on Angry Consumer Satisfaction. HCI (46) 2023: 431-437

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