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Cong Cao 0002

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affiliation: Zhejiang University of Technology, School of Management, Hangzhou, China
affiliation (PhD 2018): University of Wollongong, School of Information Systems and Technology, Australia

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Journal Articles

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2024
[j4]
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Sihan Cheng, Cong Cao:
Investigating the effects of gamification affordances on users' green intrinsic motivation: a cognitive evaluation perspective. Ind. Manag. Data Syst. 124(4): 1437-1462 (2024)
2023
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Xiuyan Shao, Hemin Jiang, Mikko T. Siponen, Cong Cao, Xiaohua Huang:
"Unus pro omnibus, omnes pro uno": understanding unauthorised file sharing in online communities from a public goods contribution perspective. Internet Res. 33(3): 1114-1133 (2023)
2022
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Dan Li, Jie Lv, Liangchen Jing, Cong Cao, Yangyan Shi:
Exploring the Intention of Middle-Aged and Elderly Consumers to Participate in Inclusive Medical Insurance. IEEE Access 10: 71398-71413 (2022)
[j1]
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Cong Cao, Shanshan Huang:
How Can SMEs Boost Trust Through Third-Party Means? Tracing the Multi-Dimensional Institutional Basis of Online Trust. IEEE Access 10: 127149-127167 (2022)

Conference and Workshop Papers

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2024
[c29]
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Ruoxi Sun, Jun Yan, Fenghui Ren, Cong Cao:
Improving the Accuracy of Sequential Recommendation Using a Time-aware Architecture. HICSS 2024: 1120-1129
2023
[c28]
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Mingwen Zhang, Liangchen Jing, Qizhi Wei, Cong Cao:
Behavioral Intention Model for Online Consultation at Internet Hospitals Among Older People at Home. HCI (33) 2023: 246-255
[c27]
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Xinyi Zheng, Cong Cao:
Research on the Influence Mechanism of Digital Service Quality on the Credibility of Local Government. HCI (46) 2023: 314-319
[c26]
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Zhenyang Shen, Jinyang Zhou, Lewen Wang, Cong Cao:
The Impact of Customer Service Robot's Proactive Behavior on Consumer Purchase Intention in a Pre-sale Consultation Scenario. HCI (46) 2023: 401-408
[c25]
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Jingwen Wang, Cong Cao:
Mechanisms of Green Product Advertisements on Xiaohongshu that Influence Consumers' Purchase: Exploring Green Product Strategies. HCI (46) 2023: 416-421
[c24]
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Quan Zhou, Huangyi Dai, Jinhua Xiao, Cong Cao:
A Model of Factors Influencing Anthropomorphic Intelligent Customer Service on Angry Consumer Satisfaction. HCI (46) 2023: 431-437
[c23]
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Mengke Xie, Chengxiang Chu, Cong Cao:
What Affects the Continued Use of Smart Wearable Devices in Older Adults? HCI (44) 2023: 540-546
[c22]
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Tianhao Li, Xinyi Xu, Cong Cao:
Study on the Consumption Difference of Children's Smartwatches Under SOR Theory. HCI (43) 2023: 626-633
2022
[c21]
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Cong Cao, Miaomiao Zheng, Linyao Ni:
Improving Consumer Data Privacy Protection and Trust in the Context of the Digital Platform. HCI (32) 2022: 16-29
[c20]
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Tianlan Wei, Cong Cao, Yangyan Shi:
Personal Information Protection Behaviors of Consumers in Different Country Context and User Interface Designs. HCI (12) 2022: 82-98
[c19]
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Haoxuan Peng, Xuanwu Zhang, Cong Cao:
A Study on the Influencing Factors of User Interaction Mode Selection in the Short Video Industry: A Case Study of TikTok. HCI (14) 2022: 170-184
[c18]
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Xinyi Ding, Cong Cao, Dan Li:
Why the Elderly Indulges in Live Shopping: Optimization of Interaction Mechanism Under the Live E-commerce Scenario? HCI (29) 2022: 276-290
[c17]
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Qianwen Xu, Jun Yan, Cong Cao:
Emotional Communication Between Chatbots and Users: An Empirical Study on Online Customer Service System. HCI (35) 2022: 513-530
[c16]
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Jinjing Yang, Chensang Ye, Jie Lv, Cong Cao:
What Factors Influence Social Presence in the Live E-Commerce Scene? IC4E 2022: 365-371
[c15]
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Dan Li, Jie Lv, Miaomiao Zheng, Cong Cao:
Potential Factors of Consumers' Travel Intention on Sharing Platforms in the Context of Sharing Economy. IC4E 2022: 384-391
[c14]
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Xinyi Ding, Tianlan Wei, Cong Cao:
Towards a Four-Dimensional Dynamic Trust Model in B2C Cross-Border E-Commerce. IC4E 2022: 414-418
[c13]
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Linyong Guo, Zhiwei Li, Yu Zhou, Mengxiao Wu, Yunhui Liao, Cong Cao:
Interaction Design of New Media Reading Platforms Based on Value Co-Creation. ICEBT 2022: 111-117
[c12]
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Xinyi Ding, Cong Cao:
Connection, Communication and Value Co-creation: Construction of ICT Enabled Health Management Platform. ICIT 2022: 1-6
[c11]
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Chensang Ye, Cong Cao:
The Mechanism of Users' Continuance Intention of Online Medical Platforms. PACIS 2022: 243
[c10]
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Jinjing Yang, Cong Cao:
Factors Influencing the Consumer Impulse Buying Behaviour: A Study in the Context of E-Commerce Live Broadcast. PACIS 2022: 252
2020
[c9]
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Cong Cao, Jun Yan, Mengxiang Li:
Comparative Study on Service Framework System of Trusted Third Parties in E-commerce Environments in China and Australia. PACIS 2020: 110
2019
[c8]
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Cong Cao, Jun Yan, Mengxiang Li:
How to Understand the Role of Trusted Third Party in the Process of Establishing Trust for E-Commerce? AMCIS 2019
2018
[c7]
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Cong Cao, Jun Yan, Mengxiang Li:
Understanding the Influencing Factors of the Effectiveness of Trusted Third Party's Trust Transformation. ACIS 2018: 72
[c6]
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Cong Cao, Jun Yan, Mengxiang Li:
The Influence Factors of Online Review Quality and Their Mechanism on Trust Intention. ICEBE 2018: 147-152
[c5]
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Cong Cao, Jun Yan, Mengxiang Li:
Understanding the Determinants of Online Consumer Review Helpfulness in Social Networking Service Context. PACIS 2018: 200
[c4]
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Cong Cao, Jun Yan, Mengxiang Li:
The Impact of Different Channel of Online Review on Consumers' Online Trust. PACIS 2018: 213
2017
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Cong Cao, Jun Yan, Mengxiang Li:
The Effects of Consumer Perceived Different Service of Trusted Third Party on Trust Intention: An Empirical Study in Australia. ICEBE 2017: 62-69
2016
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Cong Cao, Jun Yan, Mengxiang Li:
Understanding the influence and service type of trusted third party on consumers' online trust: evidence from Australian B2C marketplace. ICEC 2016: 18:1-18:8
2014
[c1]
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  - conf/uic/CaoY14
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Cong Cao, Jun Yan:
Towards a Trust Model for Trust Establishment and Management in Business-to-Consumer E-Commerce. UIC/ATC/ScalCom 2014: 479-486

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