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"Critical Factors Influencing the Service Quality of Information Systems: ..."
Ninad Naik et al. (2009)
- Ninad Naik, Dan J. Kim, T. Andrew Yang, Kwok-Bun Yue, Hisham Al-Mubaid:
Critical Factors Influencing the Service Quality of Information Systems: An Organizational View. AMCIS 2009: 416
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