"Continuous Quality Improvement of IT Processes based on Reference Models ..."

Kerstin Gerke, Gerrit Tamm (2009)

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type: Conference or Workshop Paper

metadata version: 2012-01-02

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Kerstin Gerke, Gerrit Tamm:
Continuous Quality Improvement of IT Processes based on Reference Models and Process Mining. AMCIS 2009: 786

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