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BibTeX record journals/ijspm/GreveSKK05
@article{DBLP:journals/ijspm/GreveSKK05, author = {Robert A. Greve and Ramesh Sharda and Manjunath Kamath and Amit Kadam}, title = {Modelling and analysis of e-mail management for improved customer relationship management}, journal = {Int. J. Simul. Process. Model.}, volume = {1}, number = {3/4}, pages = {125--137}, year = {2005}, url = {https://doi.org/10.1504/IJSPM.2005.007643}, doi = {10.1504/IJSPM.2005.007643}, timestamp = {Thu, 16 Apr 2020 11:28:36 +0200}, biburl = {https://dblp.org/rec/journals/ijspm/GreveSKK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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