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Carol C. Bienstock

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Journal Articles

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2011
[j2]
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  - journals/ijbpscm/BienstockAR11
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Carol C. Bienstock, Mehdi Amini, Donna L. Retzlaff-Roberts:
Reengineering a reverse supply chain for product returns services. Int. J. Bus. Perform. Supply Chain Model. 3(4): 335-352 (2011)
2004
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Emin Babakus, Carol C. Bienstock, James R. Van Scotter:
Linking Perceived Quality and Customer Satisfaction to Store Traffic and Revenue Growth. Decis. Sci. 35(4): 713-737 (2004)

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