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2020 – today
- 2021
[j87]Rainer Alt
, Andreas Göldi, Hubert Österle, Edy Portmann, Sarah Spiekermann:
Life Engineering. Bus. Inf. Syst. Eng. 63(2): 191-205 (2021)- [j86]Rainer Alt:
Electronic Markets on the next convergence. Electron. Mark. 31(1): 1-9 (2021) - [c96]Dorothee Ulrich, Rainer Alt:
Social networking platforms to close the gender gap: an analysis of female doctoral students in information systems. ECIS 2021 - [c95]Gustaf Neumann, Rainer Alt, Soheil Human:
Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy. HICSS 2021: 1-2 - [c94]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
Introduction to the Minitrack on Artificial Intelligence-based Assistants. HICSS 2021: 1-3 - [c93]Rainer Schmidt, Rainer Alt, Alfred Zimmermann:
A Conceptual Model for Assistant Platforms. HICSS 2021: 1-10 - [c92]Rainer Schmidt, Selmin Nurcan, Rainer Alt:
Introduction to the Minitrack on Social Information Systems. HICSS 2021: 1-2 - 2020
- [j85]Rainer Alt, Jan Marco Leimeister, Thomas Priemuth, Stephan Sachse, Nils Urbach, Nico Wunderlich:
Software-Defined Business. Bus. Inf. Syst. Eng. 62(6): 609-621 (2020) - [j84]Rainer Alt:
Evolution and perspectives of electronic markets. Electron. Mark. 30(1): 1-13 (2020) - [j83]Rainer Alt:
Electronic Markets on blockchain markets. Electron. Mark. 30(2): 181-188 (2020) - [j82]Rainer Alt, Erik Wende:
Blockchain technology in energy markets - An interview with the European Energy Exchange. Electron. Mark. 30(2): 325-330 (2020) - [j81]Rainer Alt:
Electronic Markets on business model development. Electron. Mark. 30(3): 405-411 (2020) - [j80]Rainer Alt:
Electronic Markets on sustainability. Electron. Mark. 30(4): 667-674 (2020) - [j79]Beatriz Nery Rodrigues Chagas, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt:
A literature review of the current applications of machine learning and their practical implications. Web Intell. 18(1): 69-83 (2020) - [c91]Julio A. N. Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Outsourcing of Social CRM Services in German SMEs. BIS (Workshops) 2020: 215-228 - [c90]Jorge L. F. Silva Junior, Julio A. N. Viana, Olaf Reinhold, Antônio F. L. Jacob, Rainer Alt, Fábio M. F. Lobato:
Social CRM Tools: A Systematic Mapping Study. BIS (Workshops) 2020: 250-261 - [c89]Daniel Noll, Rainer Alt:
Internet-of-Things Marketplaces: State-of-the-Art and the Role of Distributed Ledger Technology. BIS 2020: 337-350 - [c88]Jürgen Anke, Martin Ebel, Jens Poeppelbuss, Rainer Alt:
How to tame the Tiger - Exploring the Means, Ends and Challenges in Smart Service Systems Engineering. ECIS 2020 - [c87]Christian Dietzmann, Roger Heines, Rainer Alt:
The Convergence of Distributed Ledger Technology and Artificial Intelligence: An end-to-end Reference Lending Process for Financial Services. ECIS 2020 - [c86]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2020: 1-2 - [c85]Christian Dietzmann, Rainer Alt:
Assessing the Business Impact of Artificial Intelligence. HICSS 2020: 1-10 - [c84]Gustaf Neumann, Soheil Human, Rainer Alt:
Introduction to the Minitrack on End-user Empowerment in the Digital Age. HICSS 2020: 1-3 - [c83]Christian Hrach, Rainer Alt:
Configuration Approach for Analytical Service Models - Development and Evaluation. CBI (1) 2020: 260-269 - [c82]Jürgen Anke, Jens Poeppelbuss, Rainer Alt:
Joining Forces: Understanding Organizational Roles in Inter-organizational Smart Service Systems Engineering. Wirtschaftsinformatik (Zentrale Tracks) 2020: 939-954 - [c81]Katharina Blöcher, Matthias Wittwer, Rainer Alt:
Customer Data Mapping - A Method for data-driven Service Innovation. Wirtschaftsinformatik (Zentrale Tracks) 2020: 988-1003
2010 – 2019
- 2019
- [j78]Rainer Alt, Haluk Demirkan, Jan Fabian Ehmke, Anne Moen, Alfred Winter:
Smart services: The move to customer orientation. Electron. Mark. 29(1): 1-6 (2019) - [j77]Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Tino Henke, Dirk Christian Mattfeld, Andreas Oberweis, Barbara Paech, Alfred Winter:
Towards customer-induced service orchestration - requirements for the next step of customer orientation. Electron. Mark. 29(1): 79-91 (2019) - [j76]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on platform competition. Electron. Mark. 29(2): 143-149 (2019) - [j75]Rainer Alt:
Electronic Markets on digital transformation methodologies. Electron. Mark. 29(3): 307-313 (2019) - [j74]Manfred Grauer, Dirk Schmalzried, Rainer Alt, Maren Ebenhöh:
Ist "Realtime" schon real? Wirtschaftsinformatik Manag. 11(2): 72-80 (2019) - [c80]Julio Augusto Nogueira Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt:
Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany. BIS (Workshops) 2019: 383-395 - [c79]Maik Lange, Steven Chris Leiter, Rainer Alt:
Defining and Delimitating Distributed Ledger Technology: Results of a Structured Literature Analysis. BPM (Blockchain and CEE Forum) 2019: 43-54 - [c78]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2019: 1-5 - [c77]Sebastian Bär, Olaf Reinhold, Rainer Alt:
The Role of Cross-Domain Use Cases in IoT - A Case Analysis. HICSS 2019: 1-10 - [c76]Olaf Reinhold, Rainer Alt:
The Role of Social CRM in Social Information Systems: Findings from Four Case Studies. HICSS 2019: 1-10 - [c75]Christian Dietzmann, Rainer Alt:
How IT-Related Financial Innovation Influences Bank Risk-Taking: Results from an Empirical Analysis of Patent Applications. CBI (1) 2019: 452-461 - 2018
- [j73]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on networked media. Electron. Mark. 28(1): 1-6 (2018) - [j72]Rainer Alt:
Electronic Markets and current general research. Electron. Mark. 28(2): 123-128 (2018) - [j71]Rainer Alt, Roman Beck, Martin T. Smits:
FinTech and the transformation of the financial industry. Electron. Mark. 28(3): 235-243 (2018) - [j70]Rainer Alt:
Electronic Markets on digitalization. Electron. Mark. 28(4): 397-402 (2018) - [c74]Rainer Schmidt, Rainer Alt, Selmin Nurcan:
Introduction to the Minitrack on Social Information Systems. HICSS 2018: 1-3 - [c73]Katharina Blöcher, Rainer Alt:
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management. IESS 2018: 45-58 - [c72]Beatriz Nery Rodrigues Chagas, Julio Augusto Nogueira Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt:
Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications. WI 2018: 452-458 - [c71]Julio A. N. Viana, Richard Stüber, Olaf Reinhold, Rainer Alt:
Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users. WI 2018: 740-745 - [c70]Gabriela M. Barata, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Rainer Alt:
Social CRM in Digital Marketing Agencies: An Extensive Classification of Services. WI 2018: 750-753 - [c69]Vilmar César Pereira Júnior, Renato Fileto, Willian Santos de Souza, Matthias Wittwer, Olaf Reinhold, Rainer Alt:
A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets. WebMedia 2018: 197-204 - 2017
- [j69]Rainer Alt, Carsta Militzer-Horstmann:
Electronic Markets on the media industry. Electron. Mark. 27(1): 1-5 (2017) - [j68]Rainer Alt:
Electronic Markets on academic supply chains. Electron. Mark. 27(2): 91-96 (2017) - [j67]Ralph Tröger, Rainer Alt:
Design options for supply chain visibility services: learnings from three EPCIS implementations. Electron. Mark. 27(2): 141-156 (2017) - [j66]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on big data services. Electron. Mark. 27(3): 191-195 (2017) - [j65]Rainer Alt:
Electronic markets on transaction costs. Electron. Mark. 27(4): 297-301 (2017) - [j64]Rainer Alt, Gunnar Auth, Christoph Kögler:
Innovationsorientiertes IT-Management - Eine Fallstudie zur DevOps-Umsetzung bei T‑Systems MMS. HMD Prax. Wirtsch. 54(2): 216-229 (2017) - [c68]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Customer Context and Social CRM: A Literature Review and Research Agenda. Bled eConference 2017: 3 - [c67]Carina Cundius, Rainer Alt:
A Process-Oriented Model to Business Value - the Case of Real-Time IT Infrastructures. HICSS 2017: 1-10 - [c66]Erik Wende, Rainer Alt, Gregory King:
Towards Genuine Virtual Collaboration: Designing the Use of Mobile Remote Presence in Offshore-Outsourced Projects. HICSS 2017: 1-10 - [c65]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Capturing customer context from social media: mapping social media API and CRM profile data. WI 2017: 993-997 - [c64]Douglas Cirqueira, Márcia Pinheiro, Thaís Braga, Antônio Fernando Lavareda Jacob Jr., Olaf Reinhold, Rainer Alt, Ádamo L. de Santana:
Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA. WI 2017: 998-1005 - [e4]Witold Abramowicz, Rainer Alt, Bogdan Franczyk:
Business Information Systems Workshops - BIS 2016 International Workshops, Leipzig, Germany, July 6-8, 2016, Revised Papers. Lecture Notes in Business Information Processing 263, Springer 2017, ISBN 978-3-319-52463-4 [contents] - [e3]Amit P. Sheth, Axel Ngonga, Yin Wang, Elizabeth Chang, Dominik Slezak, Bogdan Franczyk, Rainer Alt, Xiaohui Tao, Rainer Unland:
Proceedings of the International Conference on Web Intelligence, Leipzig, Germany, August 23-26, 2017. ACM 2017, ISBN 978-1-4503-4951-2 [contents] - 2016
- [j63]Thomas Puschmann, Rainer Alt:
Sharing Economy. Bus. Inf. Syst. Eng. 58(1): 93-99 (2016) - [j62]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Electronic Markets on self-archiving. Electron. Mark. 26(1): 1-5 (2016) - [j61]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Electronic Markets on the impact factor. Electron. Mark. 26(2): 95-101 (2016) - [j60]Rainer Alt:
Electronic Markets on customer-orientation. Electron. Mark. 26(3): 195-198 (2016) - [j59]Rainer Alt, Hans-Dieter Zimmermann:
Electronic Markets on electronic markets in education. Electron. Mark. 26(4): 311-314 (2016) - [j58]Rainer Alt, Dieter Ehrenberg:
Fintech - Umbruch der Finanzbranche durch IT. Wirtschaftsinformatik Manag. 8(3): 8-17 (2016) - [c63]Matthias Wittwer, Olaf Reinhold, Rainer Alt, Finn Jessen, Richard Stüber:
Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications. BIS (Workshops) 2016: 252-259 - [c62]Olaf Reinhold, Matthias Wittwer, Rainer Alt, Toralf Kirsten, Wieland Kiess:
Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care. BIS (Workshops) 2016: 340-346 - [c61]Michael Fischbach, Rainer Alt:
Risk-Aware Pricing of B2B Services: Approach, Realization and Application to a Payments Transaction Processing Service. BIS 2016: 341-355 - [c60]Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Social Media Analytics in Social CRM - Towards a Research Agenda. Bled eConference 2016: 32 - [c59]Rebecca Nueesch, Thomas Zerndt, Rainer Alt, Roberto G. Ferretti:
Tablets Penetrate the Customer Advisory Process: A Case from a Swiss Private Bank. Bled eConference 2016: 45 - [c58]Mattis Hartwig, Olaf Reinhold, Rainer Alt:
Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data. Bled eConference 2016: 46 - [e2]Witold Abramowicz, Rainer Alt, Bogdan Franczyk:
Business Information Systems - 19th International Conference, BIS 2016, Leipzig, Germany, July, 6-8, 2016, Proceedings. Lecture Notes in Business Information Processing 255, Springer 2016, ISBN 978-3-319-39425-1 [contents] - 2015
- [j57]Rebecca Nüesch, Rainer Alt, Thomas Puschmann:
Hybrid Customer Interaction. Bus. Inf. Syst. Eng. 57(1): 73-78 (2015) - [j56]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/1: 25 years of electronic markets. Electron. Mark. 25(1): 1-5 (2015) - [j55]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/2: Electronic Markets and privacy. Electron. Mark. 25(2): 87-90 (2015) - [j54]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 25/3: Electronic Markets on ecosystems and tourism. Electron. Mark. 25(3): 169-174 (2015) - [j53]Rainer Alt, Carsta Militzer-Horstmann, Hans-Dieter Zimmermann:
Editorial 25/4: Electronic Markets on reviewing. Electron. Mark. 25(4): 255-261 (2015) - [j52]Benedikt Morschheuser, Christian Hrach, Rainer Alt, Christoph Lefanczyk:
Gamifizierung mit BPMN. HMD Prax. Wirtsch. 52(6): 840-850 (2015) - [j51]Rainer Alt, Clemens Eckert, Thomas Puschmann:
Network Management and Service Systems: The Case of German and Swiss Banks. Inf. Resour. Manag. J. 28(1): 38-56 (2015) - [c57]Benedikt Morschheuser, Christian Henzi, Rainer Alt:
Increasing Intranet Usage through Gamification - Insights from an Experiment in the Banking Industry. HICSS 2015: 635-642 - 2014
- [j50]Rainer Alt, Hubert Österle:
Editorial 24/1: Electronic Markets and practice-orientation. Electron. Mark. 24(1): 1-3 (2014) - [j49]Rainer Alt, Hubert Österle:
Editorial 24/2: Electronic Markets and journal sections. Electron. Mark. 24(2): 77-79 (2014) - [j48]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 24/3: Electronic Markets and general research. Electron. Mark. 24(3): 161-164 (2014) - [j47]Rainer Alt, Hans-Dieter Zimmermann:
Editorial 24/4: Electronic markets and business models. Electron. Mark. 24(4): 231-234 (2014) - [j46]Rainer Alt, Hans-Dieter Zimmermann:
Status of business model and electronic market research: An interview with Paul Timmers. Electron. Mark. 24(4): 235-241 (2014) - [j45]Rainer Alt, Hans-Dieter Zimmermann:
Status of business model and electronic market research: An interview with Alexander Osterwalder. Electron. Mark. 24(4): 243-249 (2014) - [j44]Rainer Alt:
Electronic market research and the impact of consumerization: An interview with Hubert Österle. Electron. Mark. 24(4): 251-253 (2014) - [c56]Rebecca Nueesch, Thomas Puschmann, Rainer Alt:
Realizing Value From Tablet-Supported Customer Advisory: Cases From the Banking Industry. Bled eConference 2014: 34 - [c55]Rainer Alt, Martin Smits:
Design and Value of Service-Oriented Technologies for Smart Business Networking. ECIS 2014 - [c54]Rainer Alt, Matthias Wittwer:
Towards an Ontology-Based Approach for Social Media Analysis. ECIS 2014 - 2013
- [j43]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Service Lifecycle Management. Bus. Inf. Syst. Eng. 5(1): 45-49 (2013) - [j42]Rainer Alt, Hubert Österle:
Editorial 23/1. Electron. Mark. 23(1): 1 (2013) - [j41]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 23/2. Electron. Mark. 23(2): 85-87 (2013) - [j40]Rainer Alt, Hubert Österle:
Electronic Markets on Internet marketing. Electron. Mark. 23(3): 173-174 (2013) - [j39]Rainer Alt, Hubert Österle:
Electronic Markets and conference contributions. Electron. Mark. 23(4): 267-268 (2013) - [j38]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Service-Lifecycle-Management. Wirtschaftsinf. 55(1): 51-55 (2013) - [c53]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions. AMCIS 2013 - [c52]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis. AMCIS 2013 - [c51]Olaf Reinhold, Rainer Alt:
How Companies are Implementing Social Customer Relationship Management: Insights From Two Case Studies. Bled eConference 2013: 24 - [c50]Michael Max Fischbach, Thomas Puschmann, Rainer Alt:
Enhancing Soa With Service Lifecycle Management - Towards A Functional Reference Model. ECIS 2013: 170 - [c49]Jan Schreiter, Rainer Alt:
Modellierungswerkzeuge zur Abbildung der Standardisierung und Individualisierung bei Hochschulprozessen. GI-Jahrestagung 2013: 320-333 - [c48]Dirk Schmalzried, Rainer Alt:
Anforderungen an das In-Memory-Data-Management als Schritt zum Echtzeitunternehmen. GI-Jahrestagung 2013: 446-460 - [c47]Carina Cundius, Rainer Alt:
Real-Time or Near Real-Time? - Towards a Real-Time Assessment Model. ICIS 2013 - [c46]Dirk Schmalzried, Carina Cundius, René Franke, Christian Lambeck, Rainer Alt, Wolf Zimmermann, Rainer Groh:
In-Memory basierte Real-Time Supply Chain Planung. Wirtschaftsinformatik 2013: 13 - 2012
- [j37]Rainer Alt, Olaf Reinhold:
Social Customer Relationship Management (Social CRM) - Application and Technology. Bus. Inf. Syst. Eng. 4(5): 287-291 (2012) - [j36]Rainer Alt, Hubert Österle, Karen Heyden:
Editorial 22/1. Electron. Mark. 22(1): 1-3 (2012) - [j35]Rainer Alt, Hubert Österle, Karen Heyden:
Editorial 22/2. Electron. Mark. 22(2): 69-70 (2012) - [j34]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 22/3. Electron. Mark. 22(3): 129-130 (2012) - [j33]Rainer Alt, Karen Heyden, Hubert Österle:
Editorial 22/4. Electron. Mark. 22(4): 195-196 (2012) - [j32]Roger W. H. Bons, Rainer Alt, Ho Geun Lee, Bruce Weber:
Banking in the Internet and mobile era. Electron. Mark. 22(4): 197-202 (2012) - [j31]Rainer Alt, Thomas Puschmann:
The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry. Electron. Mark. 22(4): 203-215 (2012) - [j30]Alfred Winter, Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Wolfram Ludwig, Dirk C. Mattfeld, Andreas Oberweis, Barbara Paech:
Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels. Inform. Spektrum 35(6): 399-408 (2012) - [j29]Rainer Alt, Olaf Reinhold:
Social-Customer-Relationship-Management (Social-CRM) - Anwendung und Technologie. Wirtschaftsinf. 54(5): 281-286 (2012) - [c45]Rebecca Nueesch, Thomas Puschmann, Rainer Alt:
A framework for assessing Web 2.0 customer interaction maturity: The case of the banking industry. Bled eConference 2012: 24 - [c44]Olaf Reinhold, Rainer Alt:
Social Customer Relationship Management: State of the Art and Learnings from Current Projects. Bled eConference 2012: 26 - [c43]Stephan Sachse, Thomas Puschmann, Rainer Alt:
Towards customer-oriented electronic markets - A survey among digital natives in the financial industry. Bled eConference 2012: 27 - [c42]Thomas Puschmann, Rebecca Nueesch, Rainer Alt:
Transformation towards Customer-Oriented Service Architectures in the Financial Industry. ECIS 2012: 212 - [c41]Jan Schreiter, Rainer Alt, Gunnar Auth:
Business Engineering bei der Einführung von Campus-Management-Systemen - Herausforderungen und Potenziale. GI-Jahrestagung 2012: 642-656 - [c40]Christian Lambeck, Dirk Schmalzried, Rainer Alt, Rainer Groh:
Changing Concepts in Human-Computer-Interaction in Real-time Enterprise Systems - Introducing a Concept for Intuitive Decision Support in SCM Scenarios. ICEIS (1) 2012: 139-144 - 2011
- [j28]Hubert Österle, Hans-Dieter Zimmermann, Rainer Alt:
Editorial 21/1. Electron. Mark. 21(1): 1-3 (2011) - [j27]Rainer Alt, Stefan Klein:
Twenty years of electronic markets research - looking backwards towards the future. Electron. Mark. 21(1): 41-51 (2011) - [j26]Hubert Österle, Rainer Alt, Karen Heyden:
Editorial 21/2. Electron. Mark. 21(2): 77 (2011) - [j25]Thomas Puschmann, Rainer Alt:
Überbetriebliches Service Lifecycle Management. HMD Prax. Wirtsch. 278: 58-67 (2011) - [j24]Christian Hrach, Rainer Alt, Lars Nöbel:
Datenschutz im Callcenter. HMD Prax. Wirtsch. 281: 71-79 (2011) - [c39]Olaf Reinhold, Rainer Alt:
Analytical Social CRM: Concept and Tool Support. Bled eConference 2011: 50 - [c38]Alexander Pole, Thomas Puschmann, Michael Fischbach, Rainer Alt:
Web 2.0 applications in private banking - classification, potentials, and application fields. ECIS 2011: 266 - [c37]Michael Fischbach, Thomas Puschmann, Rainer Alt:
Towards an Interdisciplinary View on Service Science - The Case of the Financial Services Industry. FedCSIS 2011: 521-527 - [c36]