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2010 – 2019
- 2017
[c7]Shang Guo, Jonathan Lenchner, Jonathan H. Connell, Mishal Dholakia, Hidemasa Muta:
Conversational Bootstrapping and Other Tricks of a Concierge Robot. HRI 2017: 73-81- 2016
- [c6]Vinay Venkataraman, Jonathan Lenchner, Shari Trewin, Maryam Ashoori, Shang Guo, Mishal Dholakia, Pavan K. Turaga
:
Ceding Control: Empowering Remote Participants in Meetings involving Smart Conference Rooms. AAAI Workshop: Symbiotic Cognitive Systems 2016 - 2014
- [c5]Sai Zeng, Constantin Adam, Frederick Wu, Shang Guo, Yaoping Ruan, Cashchakanithara Venugopal, Rajeev Puri:
Managing risk in multi-node automation of endpoint management. NOMS 2014: 1-6 - 2013
- [c4]Sai Zeng, Shang Guo, Frederick Wu, Constantin Adam, Long Wang, Cashchakanithara Venugopal, Rajeev Puri, Ramesh Palakodeti:
Universal Script Wrapper - An innovative solution to manage endpoints in large and heterogeneous environment. IM 2013: 916-919 - 2011
- [c3]Sangkyum Kim, Winnie Cheng, Shang Guo, Laura Z. Luan, Daniela Rosu, Abhijit Bose:
Polygraph: System for Dynamic Reduction of False Alerts in Large-Scale IT Service Delivery Environments. USENIX ATC 2011 - 2010
- [c2]Larisa Shwartz, Daniela Rosu, David Loewenstern, Melissa J. Buco, Shang Guo, Rafael Lavrado, Manish Gupta, Pradipta De, Venkateswara Reddy Madduri, Jai K. Singh:
Quality of IT service delivery - Analysis and framework for human error prevention. SOCA 2010: 1-8
2000 – 2009
- 2009
- [j1]Jon Lenchner, Daniela Rosu, Nicole F. Velasquez, Shang Guo, Ken Christiance, Don DeFelice, Prasad M. Deshpande, Krishna Kummamuru, Naama Kraus, Laura Z. Luan, Debapriyo Majumdar, Martin McLaughlin, Shila Ofek-Koifman, Deepak Padmanabhan, Charles Perng, Haggai Roitman, Christopher Ward, James Young:
A service delivery platform for server management services. IBM J. Res. Dev. 53(6): 2 (2009) - 2007
- [c1]Chang-Shing Perng, Shang Guo:
Mining Infrastructure Data for System Management Optimization. Integrated Network Management 2007: 641-654
Coauthor Index
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