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Lawrence F. Cunningham

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Journal Articles

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2018
[j5]
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  - journals/ijebr/HazarikaGC18
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Bidyut Bikash Hazarika, James H. Gerlach, Lawrence F. Cunningham:
The Role of Service Recovery in Online Privacy Violation. Int. J. E Bus. Res. 14(4): 1-27 (2018)
2016
[j4]
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James H. Gerlach, Chorng-Guang Wu, Lawrence F. Cunningham, Clifford E. Young:
An Exploratory Study of Conflict over Paying Debian Developers. Int. J. Open Source Softw. Process. 7(3): 20-38 (2016)
2014
[j3]
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  - journals/ijissc/KelloggC14
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Deborah L. Kellogg, Lawrence F. Cunningham:
Apology Strategies for Informal Complaints in Service Recovery and CRM Systems. Int. J. Inf. Syst. Soc. Chang. 5(3): 31-48 (2014)
2013
[j2]
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Lawrence F. Cunningham, Clifford E. Young, Zuohao Hu:
Comparing Hybrid Services in the United States and China. Int. J. Inf. Syst. Serv. Sect. 5(1): 17-32 (2013)
2009
[j1]
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Lawrence F. Cunningham, James H. Gerlach, Michael D. Harper, Deborah L. Kellogg:
Perceived Risk for Multiple Services in the Consumer Buying Cycle. Int. J. Inf. Syst. Serv. Sect. 1(4): 33-49 (2009)

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