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Christian J. Sinnett

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Conference and Workshop Papers

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2008
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Christian J. Sinnett, Dave Nevin, Mary A. Brock, Lucas E. Turpin, Tammy Barr:
Breaking through the beaver dam: guiding your customers and staff through a major restructure. SIGUCCS 2008: 125-132
2005
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Dave Nevin, Mary A. Brock, Christian J. Sinnett:
New customers, new challenges, new structure: realigning support to survive massive growth. SIGUCCS 2005: 257-261
2004
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Christian J. Sinnett, Tammy Barr:
OSU helpdesk: a cost-effective helpdesk solution for everyone. SIGUCCS 2004: 209-216
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Christian J. Sinnett, Tammy Barr:
Building a champagne helpdesk on a beer budget. SIGUCCS 2004: 351-353

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