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Margot J. van der Goot

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Conference and Workshop Papers

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2022
[c4]
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  dblp key:
  - conf/conversations/HenkelLG22
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  persistent URL:
  - https://dblp.org/rec/conf/conversations/HenkelLG22
Tanja Henkel, Annemiek J. Linn, Margot J. van der Goot:
Understanding the Intention to Use Mental Health Chatbots Among LGBTQIA+ Individuals: Testing and Extending the UTAUT. CONVERSATIONS 2022: 83-100
2021
[c3]
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  - electronic edition @ ceur-ws.org (open access)
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  - conf/clic-it/JansenSGFP21
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  - https://dblp.org/rec/conf/clic-it/JansenSGFP21
Lennert Jansen, Arabella Sinclair, Margot J. van der Goot, Raquel Fernández, Sandro Pezzelle:
Detecting Age-Related Linguistic Patterns in Dialogue: Toward Adaptive Conversational Systems. CLiC-it 2021
2020
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  - conf/conversations/GootHD20
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Margot J. van der Goot, Laura Hafkamp, Zoë Dankfort:
Customer Service Chatbots: A Qualitative Interview Study into the Communication Journey of Customers. CONVERSATIONS 2020: 190-204
2019
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Margot J. van der Goot, Tyler Pilgrim:
Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context. CONVERSATIONS 2019: 173-186

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