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2020 – today
- 2024
[j3]Hongjoo Woo
, Wi-Suk Kwon, Amrut Sadachar, Zhenghao Tong, Jimin Yang:
Small retail businesses' social media adoption amid a crisis. Ind. Manag. Data Syst. 124(3): 1299-1325 (2024)- 2023
- [c8]Ebenezer Nana Banyin Harrison, Wi-Suk Kwon, Xiao Huang, Nick McCormick, Salisa Westrick:
Designing Intelligent Decision Assistants to Assist Seniors with Medicare Plan Decision-Making: An Application of Cognitive Response Theories. HCI (33) 2023: 121-130 - [c7]Xiao Huang, Wi-Suk Kwon, Ebenezer Nana Banyin Harrison, Nick McCormick, Salisa Westrick:
Effects of Conversational AI Assistance and Decision Stages on the Flow Experience of Older Users' of an e-Healthcare Decision Tool. HCI (44) 2023: 478-485 - 2021
- [c6]Mohammad Shahidul Kader, Wi-Suk Kwon, Salisa Westrick, Kassandra Ross, Yi Zhao, Xiao Huang:
What Functions on the Medicare Plan Finder Do Older Medicare Beneficiaries Use? HCI (37) 2021: 265-272 - [c5]Kassandra Ross, Wi-Suk Kwon, Salisa Westrick, Mohammad Shahidul Kader, Yi Zhao, Xiao Huang:
Medicare Plan Decisions: What Strategy Do Older Adults Use for e-Healthcare Decision-Making and What Intelligent Assistance Do They Need? HCI (37) 2021: 309-317
2010 – 2019
- 2019
- [j2]Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert, Kassandra Ross:
Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults. Comput. Hum. Behav. 90: 315-330 (2019) - [c4]Kiana Alikhademi, Brianna Richardson, Kassandra Ross, Jihyun Sung, Juan E. Gilbert, Wi-Suk Kwon, Veena Chattaraman:
AI-Based Technical Approach for Designing Mobile Decision Aids. HCI (34) 2019: 163-169 - 2018
- [c3]Wi-Suk Kwon, Veena Chattaraman, Kacee Ross, Kiana Alikhademi, Juan E. Gilbert:
Modeling Conversational Flows for In-Store Mobile Decision Aids. HCI (30) 2018: 302-308 - 2012
- [j1]Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert:
Virtual agents in retail web sites: Benefits of simulated social interaction for older users. Comput. Hum. Behav. 28(6): 2055-2066 (2012) - [c2]Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert, Shelby Solomon Darnell:
Locus of Control in Conversational Agent Design: Effects on Older Users' Interactivity and Social Presence. IVA 2012: 483-485 - 2011
- [c1]Wi-Suk Kwon, Veena Chattaraman, Soo In Shim, Hanan Alnizami, Juan E. Gilbert:
Older User-Computer Interaction on the Internet: How Conversational Agents Can Help. HCI (2) 2011: 533-536
Coauthor Index
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