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"Virtual agents in retail web sites: Benefits of simulated social ..."

Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert (2012)

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DOI: 10.1016/J.CHB.2012.06.009

access: closed

type: Journal Article

metadata version: 2024-05-07

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Veena Chattaraman, Wi-Suk Kwon, Juan E. Gilbert:
Virtual agents in retail web sites: Benefits of simulated social interaction for older users. Comput. Hum. Behav. 28(6): 2055-2066 (2012)

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