Behaviour & Information Technology, Volume 13

Volume 13, Numbers 1-2, 1994

Original Articles

• 
  Tom Stewart:
  Editorial. 1

Introduction and overview

• 
  Jakob Nielsen:
  Usability laboratories. 3-8
• 
  Marilyn Coleman Salzman, S. David Rivers:
  Smoke and mirrors: setting the stage for a successful usability test. 9-16

Original Articles

• 
  Joanna Bawa:
  Comparative usability measurement: the role of the usability lab in PC Magazine UK and PC/ Computing. 17-19

Building a usability laboratory

• 
  Sara Sazegari:
  Designing a usability lab: a case study from Taligent. 20-24

Introduction and overview

• 
  Janice Anne Rohn:
  The usability engineering laboratories at Sun Microsystems. 25-35

Original Articles

• 
  Kathy M. Uyeda:
  Care and feeding of the usability laboratory at Symantec Corporation: a survival guide. 36-44
• 
  Claus Neugebauer, Nicola Spielmann:
  The ergonomics lab: a practical approach. 45-50

Redesigning a usability laboratory

• 
  Peter Lucas, Carolanne Fisher:
  The cobbler's children: usability in the lab. 51-56

Original Articles

• 
  Tom Dayton, Leslie G. Tudor, Robert W. Root:
  Bellcore's user-centred-design support centre. 57-66
• 
  Arnold M. Lund:
  Ameritech's usability laboratory: from prototype to final design. 67-80
• 
  Louis Blatt, Mark Jacobson, Steve Miller:
  Designing and equipping a usability laboratory. 81-93
• 
  Janet L. Fath, Teresa L. Mann, Thomas G. Holzman:
  A practical guide to using software usability labs: lessons learned at IBM. 94-105
• 
  Martha R. Szczur:
  Usability testing - on a budget: a NASA usability test case study. 106-118
• 
  Govert de Vries, Tedde van Gelderen, Fred Brigham:
  Usability laboratories at Philips: supporting research, development, and design for consumer and professional products. 119-127

Conducting evaluations

• 
  Susan Palmiter, Gene Lynch, Scott Lewis, Mark Stempski:
  Breaking away from the conventional 'usability lab': the Customer-Centered Design Group at Tektronix, Inc. 128-131

Original Articles

• 
  Nigel Bevan, Miles MacLeod:
  Usability measurement in context. 132-145

Usability metrics

• 
  Chris Fowler, Jonathan Stuart, Tony Lo, Mike Tate:
  Using the usability laboratory: BT's experiences. 146-153

Original Articles

• 
  Rolf Molich:
  Preventing user interface disasters. 154-159
• 
  Derek Hoiem, Kent D. Sullivan:
  Designing and using integrated data collection and analysis tools: challenges and considerations. 160-170
• 
  Donna L. Cuomo:
  Understanding the applicability of sequential data analysis techniques for analysing usability data. 171-182
• 
  Elissa D. Smilowitz, Michael J. Darnell, Alan E. Benson:
  Are we overlooking some usability testing methods? A comparison of lab, beta, and forum tests. 183-190
• 
  Dieter Zirkler, Donald R. Ballman:
  Usability testing in a competive market: lessons learned. 191-197

Volume 13, Number 3, 1994

Original Articles

• 
  Giuseppe Mantovani, Mirco Bolzoni:
  Analysing and evaluating multi-actor multi-goal systems in use: social contexts and participation in three Vocational Guidance Systems (VGS). 201-215
• 
  John A. A. Sillince:
  A management strategy for innovation and organizational design: the case of MRP2/JIT production management systems. 216-227
• 
  Friedrich W. Hesse, Cornelia Hahn:
  The impact of interface-induced handling requirements on action generation in technical system control. 228-238

Case study

• 
  Michael Reynolds:
  Decision-making using computer conferencing: a case study. 239-252

Volume 13, Number 4, 1994

Original Articles

• 
  Bonnie E. John, Alonso H. Vera, Allen Newell:
  Towards real-time GOMS: a model of expert behaviour in a highly interactive task. 255-267

Working in groups

• 
  Trevor A. Williams:
  Information technology and self managing work groups. 268-276

Original Articles

• 
  Ritu Agarwal, Kislaya Prasad:
  A blackboard framework for the design of group decision support Systems. 277-284
• 
  John A. A. Sillince:
  Organizational and behavioural issues raised by intelligent argumentation systems. 285-298

Usability and standards

• 
  Jürgen Beimel, Raimund Schindler, Hartmut Wandke:
  Do human factors experts accept the ISO 9241 Part 10 - Dialogue Principle - standard? 299-308

Volume 13, Number 5, 1994

Evaluating user interfaces. 1: Software

• 
  John C. McCarthy, Andrew F. Monk:
  Measuring the quality of computer-mediated communication. 311-319

Evaluating user interface

• 
  Gerd P. J. Spenkelink, Ko Besuijen:
  The perception and measurement of contrast: the influence of gaps between display elements. 320-327

Evaluating user interfaces. II: Hardware

• 
  I. Scott MacKenzie, Stan Riddersma:
  Effects of output display and control - display gain on human performance in interactive systems. 328-337

Case studies

• 
  Thow-Yick Liang, Yee-Kian Teo:
  Implementing expert systems technology: a corporate-wide approach. 338-346

Volume 13, Number 6, 1994

Original Articles

• 
  Magid Igbaria, Stephen J. Schiffman, Thomas J. Wieckowski:
  The respective roles of perceived usefulness and perceived fun in the acceptance of microcomputer technology. 349-361

Modeling user interface behaviour

• 
  Jochen Müsseler:
  Using predictors to partition menu selection times. 362-372

Original Articles

• 
  Julia Barrett, Helmut Krueger:
  Performance effects of reduced proprioceptive feedback on touch typists and casual users in a typing task. 373-381