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SIGUCCS 2023: Chicago, IL, USA
- Laurie Fox, Miranda Carney-Morris, Shawn M. Plummer:
Proceedings of the 2023 ACM SIGUCCS Annual Conference, SIGUCCS 2023, Chicago, IL, USA, March 26-29, 2023. ACM 2023, ISBN 978-1-4503-9411-6
Session 1: March 27th 10: 30am Lightning Talks
- Lisa Brown
:
Leading through Disruption and Change. 1-2 - Kendra Strode
, Mark C. J. Davis Jr., Parrish Nnambi
, Shawn M. Plummer
:
Panel: Journey to Leadership. 3 - Laurie Fox
:
My 2022 SIGUCCS Book Report. 4 - Karl Owens
:
SIGUCCS User Support Academy. 5-7 - Becky Klein
:
Careful or Correct? 8 - Yong Jin
, Satoshi Matsuura
, Takao Kondo
, Tatsumi Hosokawa
, Masahiko Tomoishi
:
A Lightweight Abnormality Detection Mechanism by Stray Packets Analysis. 9-11 - Mo Nishiyama
:
Making Accessibility Accessible: Quick Tips for Making Inclusive Contents. 12
Session 2: March 27th 1: 30pm
- Parrish Nnambi
, Dan R. Herrick
, Kendra Strode
, Brandon Hopkins
, John Felushko
:
Looking forward to.. (and back) IT Asset Management. 13 - Allan Chen
:
Solve Your Google Storage Problems in Only 516 Days! 14
Session 3: March 27th 2: 45pm
- Nick Pistentis
:
One Institution's Approach to Collaborative IT Strategic Plan Development. 15-17 - Nancy Cunningham
, Jimmy L. Murray
, Dj Wyrick
:
We Built It and No One Came: Visualization Lab Redesign, Take 2, in a Pandemic. 18-20 - Dan R. Herrick
:
CMDB Assessment and Remediation. 21
Session 4: March 27th 4pm
- R. Kevin Chapman
:
Mental Health in the Workplace: A Continuing Conversation. 22 - Becky Klein
, Sam Solheim
, Liam Cunha
, Maddie Backhaus
:
Looking Forward to Service Desk Excellence. 23
Session 5: March 28th 1: 30pm
- Laurie Fox
, Andrea Tanner
, Jean Tagliamonte
, Nick Pistentis
:
Here and There and Everywhere: Leading Hybrid Teams. 24
Session 6: March 28th 3pm
- Ella Tschopik
:
Leadership Improv - Again! 25 - Tom Gerace
:
Taking Your Work Home: On Being the Family Tech Support. 26
Session 7 Poster Session: March 28th 7pm
- Beth Lynn Nolen
:
Then and Now: The Evolving Landscape of Technology Training. 27 - Mo Nishiyama
:
From Gatekeeping to Building Guardrails: Modernizing Document Management. 28 - Ayumu Haruta
, Hideo Masuda
, Hiromi Yamaoka
, Tsuyoshi Akiyama
, Kazuki Yamamoto
, Keisuke Tamai
, Sunao Adachi
:
An Attempt of On-demand Automated Connection Test Suite for Updating Network Infrastructure. 29-31 - Yoshiaki Kasahara
:
End of Basic Authentication and Migration to Modern Authentication for Exchange Online. 32-35 - Takashi Yamanoue
, Takashi Ozeki
, Naoki Kagawa
:
Gadgets Made for Preventing the Spread of COVID-19 infection in a Small University. 36-41 - Kazuhiro Mishima
, Hiroki Kashiwazaki
, Yoshiaki Kitaguchi
:
How to Achieve an Easier, Cost-Effective Hybrid Event Environment: Actual Equipment Cases and its Way to the Future. 42-47 - Takahiro Nemoto
, Kazuhiro Mishima
, Shigeyoshi Aoyama
:
Implementation and Initial Operation of IDaaS as Integrated Authentication Infrastructure in TUAT. 48-52 - Sho Fujimura
, Masaru Okumura
:
IPv6 and Network Security Deployment Use Cases. 53-57 - Masaru Okumura
, Sho Fujimura
:
Wireless LAN Operation and Behavioral Inferences from Usage Analysis. 58-63 - Laurie Fox
:
Supporting Women in Computing. 64
Session 8: March 29th 10: 30am
- R. Kevin Chapman
:
Rejoining the Team I Never Left. 65 - Kathryn Fletcher
:
Surviving an Owner-less Software Implementation Project. 66 - Eric Handler
:
Dr. Strangelove or: How I Learned to Stop Worrying and Love Robert's Rules of Order. 67
Session 9: March 29th 1: 30pm
- Robert G. Fricke
, Brandon Hopkins
, Nicholas Hardy
, Jeffrey Kontio
:
Out in Tech: An Open Discussion about Inclusive Workspaces. 68 - Miranda Carney-Morris
:
Looking Forward to An Improved Service Desk Experience. 69 - Jeremiah Ray
, Reina Werth
:
New Tools for Old Services: Implementing WebCheckout for UW-Madison InfoLabs Technology Circulation: Implementing WebCheckout for UW-Madison InfoLabs Technology Circulation. 70-79
Session 10: March 29th 2: 45pm
- Owen G. McGrath
:
Taming Invisible Realms: New Tools for Managing Learning Space Wireless Environments. 80-86
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