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23rd I3E 2024: Heerlen, The Netherlands
- Rogier van de Wetering

, Remko Helms
, Ben Roelens
, Samaneh Bagheri
, Yogesh K. Dwivedi
, Ilias O. Pappas
, Matti Mäntymäki
:
Disruptive Innovation in a Digitally Connected Healthy World - 23rd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2024, Heerlen, The Netherlands, September 11-13, 2024, Proceedings. Lecture Notes in Computer Science 14907, Springer 2024, ISBN 978-3-031-72233-2
Artificial Intelligence Adoption and Impact
- Samaneh Bagheri

, Vanessa Dirksen
:
Public Value-Driven Assessment of Trustworthy AI in the Public Sector: A Review. 3-13 - Samaneh Bagheri

, Rogier van de Wetering
:
RPA Ready? Unlocking Organizational RPA Readiness. 14-28 - Mahdieh Darvish, Kret Samy Kret, Markus Bick:

An Explorative Study on the Adoption of Explainable Artificial Intelligence (XAI) in Business Organizations. 29-40 - Rong Huang

, Hongxiu Li
, Reima Suomi
:
Exploring the Impacts of AI-Based Physical Robots on Human Well-Being. 41-52 - Yuanyuan Lai

, Eleni Lioliou, Panagiotis Panagiotopoulos:
Ask DoctorBot: Unpacking the Social Design Aspects of Symptom Assessment Chatbots. 53-64 - Trinh Nguyen

, Amany Elbanna
:
Generation Z Technological Frames of AI Game-Based Assessment. 65-76 - Corna Olivier

, Lizette Weilbach
:
Enhancing Online Learning Experiences: A Systematic Review on Integrating GenAI Chatbots into the Community of Inquiry Framework. 77-89 - Zenaldo de Almeida de Almeida Rodrigues, Luiz Pinheiro, Carla Bonato Marcolin, Ricardo Matheus, Stuti Saxena, Marcos Morais:

Artificial Intelligence in Supermarkets: A Multiple Analysis About Tasks, Jobs, and Automation. 90-102 - Benjamin Semujanga

, Patrick Mikalef
:
Exploring the Productivity Impacts of Generative AI in Organizations. 103-111
Digital Transformation and Organizational Innovation
- Nasreen Azad

, Sami Hyrynsalmi
:
Navigating Challenges and Pitfalls in DevOps-Driven Digital Transformation. 115-128 - Nisa Demir

, Banu Aysolmaz
, Özden Özcan-Top
:
Critical Success Factors in Data Analytics Projects: Insights from a Systematic Literature Review. 129-141 - Demi Deshayes, Montijn van de Ven

, Banu Aysolmaz
, Oktay Türetken
, Steije Renes:
Critical Success Factors for Designing and Implementing Network-Based Business Models. 142-155 - Gaurav Dixit

:
A Novel End-User-Oriented Perspective for Mobile Service Artefacts: Conceptualizing Usage Patterns. 156-170 - Carlos Ferreira

, Tom Bason
, Mujahid Mohiuddin Babu
, Pythagoras Petratos
, Rocco Porreca
:
Adopting Disruptive Technologies: The Aligning Role of Intermediary Organizations. 171-180 - Jula Gekle, Luca Laule

, Markus Bick
:
Remote Revolution: The Impact of Working from Home on Employee Well-Being and Productivity in Germany. 181-196 - Pieter E. Kamminga, Harry Martin:

Governing an Unexpected Potential Ending of a Strategic IT Sourcing Partnership: Picking up the Right Signals. 197-209 - Fotis Kitsios

, Anastasia Tsotoulidou, Maria Kamariotou
:
Evaluating Factors Affecting Users' Intention to Use and Satisfaction in the Digital Justice Sector. 210-221 - Mona Link, Matthias Murawski, Julian Bühler:

Lost in Translation: Managing Digital Projects with Virtual Teams - Challenges, Opportunities, and Required Digital Intelligence Skills. 222-232 - Subhadeep Mandal, Arpan Kumar Kar, Shivam Gupta

:
Post-adoption Barriers to Metaverse Usage: An Active-Passive Resistance Perspective from Consumer Reviews. 233-240 - Ronny Mönnig

, Shakib Manouchehri
:
Rethinking Europe's Digital Future: Challenges and Risks from GAFAM. 241-252 - Ika Nurkasanah

, Amy Van Looy
:
Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review. 253-259 - Dhyana Paramita

, Amy Van Looy
, Peter Vlerick
:
A Systematic Literature Review on Service Robot Attributes and Organizational Climate's Role. 260-271 - Mochammad Gilang Ramadhan

, Marijn Janssen
, Haiko Van Der Voort
, T. R. I. Radarma
, Reza Rizky Pratama
:
Hackathon for Skills Development: An Unorthodox Approach for Audit Analytics Implementation. 272-283 - Jukka Ruohonen

:
The Incoherency Risk in the EU's New Cyber Security Policies. 284-295 - Shagun Sarraf

, Arpan Kumar Kar
:
"The Connected User Are You Safe?" - An Exploratory Study About Users Fear of Identity Theft. 296-303 - Oktay Türetken

, Baris Ozkan
, Paul Grefen
:
Designing Collaborative Business Models for Sustainable Digital Solutions: The Case of a Shared-Micromobility Service. 304-315 - Ronald van den Heuvel

, Rogier van de Wetering
, Rik Bos, Jos J. M. Trienekens:
Using Information Technology to Create Sustainable Organizational Constellations. 316-327
Healthcare, Social Well-Being, and Ethics
- Gul Sher Ali

, Michail Giannakos
, Sobah Abbas Petersen
:
Technology for Social Connectedness: A Case Study in Academic Communal Spaces. 331-343 - Shan Feng

, Matti Mäntymäki
:
Stressors of Sleep Tracking: Instrument Development and Validation. 344-357 - Mohammad Alamgir Hossain

, Mohammed Quaddus
, Preetha Menon
, Ilias O. Pappas
:
Understanding Cyberbullying as the Convergence of Offender Disposition and Crime Opportunity: A Configurational Approach. 358-370 - Sumaiya Ismail

, Marie Hattingh
, Machdel Matthee
:
Understanding the Challenges of Fake News in the Tourism and Travel Industry: A Systematic Literature Review. 371-382 - Zoyia Konstantopoulou

, Patrick Mikalef
:
Enhancing Traceability in the Norwegian Fish Supply Chain: Blockchain Adoption. 383-393 - Armel Lefebvre

, Lisette de Schipper, Marcel R. Haas
, Marco Spruit
:
Empowering Translational Health Data Science Capabilities in Population Health Management - A Case of Building a Data Competence Center. 394-402 - Shannon Leigh Noël, Hanlie Smuts

:
Key Factors Affecting the Implementation of Immersive Technologies in Ophthalmology Education. 403-414 - Gehan Wishwajith Premathilake

, Hongxiu Li
, Yang Bai
:
Affordance Actualization of Social Robots: Empirical Evidence from the Hotel Industry. 415-427 - Esra Zorer

, Marijn Janssen
, Siu Lie Tan, Marcela Tuler de Oliveira
:
The Narratives of Transparency in Food Supply Chain Digitalisation: A Systematic Literature Review. 428-444

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