![](https://dblp.uni-trier.de/img/logo.ua.320x120.png)
![](https://dblp.uni-trier.de/img/dropdown.dark.16x16.png)
![](https://dblp.uni-trier.de/img/peace.dark.16x16.png)
Остановите войну!
for scientists:
![search dblp search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
![search dblp](https://dblp.uni-trier.de/img/search.dark.16x16.png)
default search action
BibTeX record journals/msom/ChenKSS21
@article{DBLP:journals/msom/ChenKSS21, author = {Rachel R. Chen and Subodha Kumar and Jaya Singhal and Kalyan Singhal}, title = {Note: The Value and Cost of the Customer's Waiting Time}, journal = {Manuf. Serv. Oper. Manag.}, volume = {23}, number = {6}, pages = {1539--1542}, year = {2021}, url = {https://doi.org/10.1287/msom.2020.0914}, doi = {10.1287/MSOM.2020.0914}, timestamp = {Wed, 15 Dec 2021 10:26:10 +0100}, biburl = {https://dblp.org/rec/journals/msom/ChenKSS21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
![](https://dblp.uni-trier.de/img/cog.dark.24x24.png)
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.