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"Note: The Value and Cost of the Customer's Waiting Time."
Rachel R. Chen et al. (2021)
- Rachel R. Chen
, Subodha Kumar
, Jaya Singhal, Kalyan Singhal
:
Note: The Value and Cost of the Customer's Waiting Time. Manuf. Serv. Oper. Manag. 23(6): 1539-1542 (2021)
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