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BibTeX record journals/misq/WatsonPK98
@article{DBLP:journals/misq/WatsonPK98, author = {Richard T. Watson and Leyland F. Pitt and C. Bruce Kavan}, title = {Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies}, journal = {{MIS} Q.}, volume = {22}, number = {1}, pages = {61--79}, year = {1998}, url = {http://misq.org/measuring-information-systems-service-quality-lessons-from-two-longitudinal-case-studies.html}, timestamp = {Fri, 15 May 2020 17:12:26 +0200}, biburl = {https://dblp.org/rec/journals/misq/WatsonPK98.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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