BibTeX record journals/jikm/AlryalatH08

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@article{DBLP:journals/jikm/AlryalatH08,
  author       = {Haroun Alryalat and
                  Samer Al Hawari},
  title        = {Towards Customer Knowledge Relationship Management: Integrating Knowledge
                  Management and Customer Relationship Management Process},
  journal      = {J. Inf. Knowl. Manag.},
  volume       = {7},
  number       = {3},
  pages        = {145--157},
  year         = {2008},
  url          = {https://doi.org/10.1142/S0219649208002020},
  doi          = {10.1142/S0219649208002020},
  timestamp    = {Sat, 25 Apr 2020 13:50:30 +0200},
  biburl       = {https://dblp.org/rec/journals/jikm/AlryalatH08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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