"Towards Customer Knowledge Relationship Management: Integrating Knowledge ..."

Haroun Alryalat, Samer Al Hawari (2008)

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DOI: 10.1142/S0219649208002020

access: closed

type: Journal Article

metadata version: 2020-04-25

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Haroun Alryalat, Samer Al Hawari:
Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process. J. Inf. Knowl. Manag. 7(3): 145-157 (2008)

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