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BibTeX record journals/jeim/JauhariSK17
@article{DBLP:journals/jeim/JauhariSK17, author = {Hemang Jauhari and Shailendra Singh and Manish Kumar}, title = {How does transformational leadership influence proactive customer service behavior of frontline service employees? Examining the mediating roles of psychological empowerment and affective commitment}, journal = {J. Enterp. Inf. Manag.}, volume = {30}, number = {1}, pages = {30--48}, year = {2017}, url = {https://doi.org/10.1108/JEIM-01-2016-0003}, doi = {10.1108/JEIM-01-2016-0003}, timestamp = {Sun, 02 Oct 2022 15:41:10 +0200}, biburl = {https://dblp.org/rec/journals/jeim/JauhariSK17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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