BibTeX record journals/jds/AroraSBS21

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@article{DBLP:journals/jds/AroraSBS21,
  author       = {Lokesh Arora and
                  Prakash Singh and
                  Vimal Bhatt and
                  Bhuvanesh Sharma},
  title        = {Understanding and managing customer engagement through social customer
                  relationship management},
  journal      = {J. Decis. Syst.},
  volume       = {30},
  number       = {2-3},
  pages        = {215--234},
  year         = {2021},
  url          = {https://doi.org/10.1080/12460125.2021.1881272},
  doi          = {10.1080/12460125.2021.1881272},
  timestamp    = {Wed, 03 Nov 2021 08:25:17 +0100},
  biburl       = {https://dblp.org/rec/journals/jds/AroraSBS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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