BibTeX record journals/itp/PattenOH20

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@article{DBLP:journals/itp/PattenOH20,
  author       = {Elena Patten and
                  Wilson Ozuem and
                  Kerry E. Howell},
  title        = {Service quality in multichannel fashion retailing: an exploratory
                  study},
  journal      = {Inf. Technol. People},
  volume       = {33},
  number       = {4},
  pages        = {1327--1356},
  year         = {2020},
  url          = {https://doi.org/10.1108/ITP-11-2018-0518},
  doi          = {10.1108/ITP-11-2018-0518},
  timestamp    = {Mon, 29 Jun 2020 12:12:36 +0200},
  biburl       = {https://dblp.org/rec/journals/itp/PattenOH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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