BibTeX record journals/ijvcsn/YawisedM15

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@article{DBLP:journals/ijvcsn/YawisedM15,
  author       = {Kritcha Yawised and
                  Peter Marshall},
  title        = {Social {CRM:} {A} Review of the Literature and the Identification
                  of New Research Directions},
  journal      = {Int. J. Virtual Communities Soc. Netw.},
  volume       = {7},
  number       = {1},
  pages        = {14--20},
  year         = {2015},
  url          = {https://doi.org/10.4018/IJVCSN.2015010102},
  doi          = {10.4018/IJVCSN.2015010102},
  timestamp    = {Mon, 08 Jun 2020 22:32:44 +0200},
  biburl       = {https://dblp.org/rec/journals/ijvcsn/YawisedM15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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