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BibTeX record journals/ijstm/DasC06
@article{DBLP:journals/ijstm/DasC06, author = {Sidhartha R. Das and Cem Canel}, title = {Designing service processes: a design factor based process model}, journal = {Int. J. Serv. Technol. Manag.}, volume = {7}, number = {1}, pages = {85--107}, year = {2006}, url = {https://doi.org/10.1504/IJSTM.2006.008188}, doi = {10.1504/IJSTM.2006.008188}, timestamp = {Thu, 30 Jul 2020 14:30:34 +0200}, biburl = {https://dblp.org/rec/journals/ijstm/DasC06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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