BibTeX record journals/ijesma/Juell-Skielse10

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@article{DBLP:journals/ijesma/Juell-Skielse10,
  author       = {Gustaf Juell{-}Skielse},
  title        = {Enhancing Complaint and Problem Management: Design and Evaluation
                  of an M-Service Using Pictures and Positioning},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {2},
  number       = {2},
  pages        = {1--16},
  year         = {2010},
  url          = {https://doi.org/10.4018/jesma.2010040101},
  doi          = {10.4018/JESMA.2010040101},
  timestamp    = {Thu, 10 Sep 2020 14:37:27 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/Juell-Skielse10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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