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"Enhancing Complaint and Problem Management: Design and Evaluation of an ..."

Gustaf Juell-Skielse (2010)

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DOI: 10.4018/JESMA.2010040101

access: closed

type: Journal Article

metadata version: 2020-09-10

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Gustaf Juell-Skielse:
Enhancing Complaint and Problem Management: Design and Evaluation of an M-Service Using Pictures and Positioning. Int. J. E Serv. Mob. Appl. 2(2): 1-16 (2010)

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