BibTeX record journals/iam/KhodakaramiC14

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@article{DBLP:journals/iam/KhodakaramiC14,
  author       = {Farnoosh Khodakarami and
                  Yolande E. Chan},
  title        = {Exploring the role of customer relationship management {(CRM)} systems
                  in customer knowledge creation},
  journal      = {Inf. Manag.},
  volume       = {51},
  number       = {1},
  pages        = {27--42},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.im.2013.09.001},
  doi          = {10.1016/J.IM.2013.09.001},
  timestamp    = {Thu, 20 Feb 2020 15:43:50 +0100},
  biburl       = {https://dblp.org/rec/journals/iam/KhodakaramiC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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