BibTeX record journals/hmd/OsterleM00

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@article{DBLP:journals/hmd/OsterleM00,
  author       = {Hubert {\"{O}}sterle and
                  Andreas Muther},
  title        = {Radikale Kundenzentrierung im Informationszeitalter: Wie moderne Informationstechniken
                  die Gesetze der Anbieter-Kunden-Beziehung ver{\"{a}}ndern und
                  wie Manager darauf reagieren m{\"{u}}ssen},
  journal      = {{HMD} Prax. Wirtsch.},
  volume       = {211},
  pages        = {107--117},
  year         = {2000},
  url          = {http://hmd.dpunkt.de/211/10.html},
  timestamp    = {Fri, 27 Nov 2020 12:34:01 +0100},
  biburl       = {https://dblp.org/rec/journals/hmd/OsterleM00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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