BibTeX record journals/giq/Reddick11

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@article{DBLP:journals/giq/Reddick11,
  author       = {Christopher G. Reddick},
  title        = {Customer Relationship Management {(CRM)} technology and organizational
                  change: Evidence for the bureaucratic and e-Government paradigms},
  journal      = {Gov. Inf. Q.},
  volume       = {28},
  number       = {3},
  pages        = {346--353},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.giq.2010.08.005},
  doi          = {10.1016/J.GIQ.2010.08.005},
  timestamp    = {Wed, 19 Feb 2020 14:16:28 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/Reddick11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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