BibTeX record journals/eswa/KimLJ13

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@article{DBLP:journals/eswa/KimLJ13,
  author       = {Yong Seog Kim and
                  Hyeseon Lee and
                  John D. Johnson},
  title        = {Churn management optimization with controllable marketing variables
                  and associated management costs},
  journal      = {Expert Syst. Appl.},
  volume       = {40},
  number       = {6},
  pages        = {2198--2207},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.eswa.2012.10.043},
  doi          = {10.1016/J.ESWA.2012.10.043},
  timestamp    = {Fri, 26 May 2017 22:54:18 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/KimLJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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