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BibTeX record journals/cais/SmithM05a
@article{DBLP:journals/cais/SmithM05a, author = {Heather A. Smith and James D. McKeen}, title = {Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers}, journal = {Commun. Assoc. Inf. Syst.}, volume = {16}, pages = {36}, year = {2005}, url = {https://doi.org/10.17705/1cais.01636}, doi = {10.17705/1CAIS.01636}, timestamp = {Fri, 10 Jun 2022 10:35:06 +0200}, biburl = {https://dblp.org/rec/journals/cais/SmithM05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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