"Developments in Practice XVIII-Customer Knowledge Management: Adding Value ..."

Heather A. Smith, James D. McKeen (2005)

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DOI: 10.17705/1CAIS.01636

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type: Journal Article

metadata version: 2022-06-10

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Heather A. Smith, James D. McKeen:
Developments in Practice XVIII-Customer Knowledge Management: Adding Value for Our Customers. Commun. Assoc. Inf. Syst. 16: 36 (2005)

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