BibTeX record conf/springsim/KorolevRA08

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@inproceedings{DBLP:conf/springsim/KorolevRA08,
  author       = {Nikolay Korolev and
                  Herbert Ristock and
                  Nikolay A. Anisimov},
  editor       = {Hassan Rajaei and
                  Gabriel A. Wainer and
                  Michael J. Chinni},
  title        = {Modeling and simulation of a pacing engine for proactive campaigns
                  in contact center environment},
  booktitle    = {Proceedings of the 2008 Spring Simulation Multiconference, SpringSim
                  2008, Ottawa, Canada, April 14-17, 2008},
  pages        = {249--255},
  publisher    = {{SCS/ACM}},
  year         = {2008},
  url          = {http://dl.acm.org/citation.cfm?id=1400549.1400583},
  timestamp    = {Mon, 10 Dec 2012 12:26:40 +0100},
  biburl       = {https://dblp.org/rec/conf/springsim/KorolevRA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}