"Modeling and simulation of a pacing engine for proactive campaigns in ..."

Nikolay Korolev, Herbert Ristock, Nikolay A. Anisimov (2008)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-12-10

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  dblp key:
  - conf/springsim/KorolevRA08
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Nikolay Korolev, Herbert Ristock, Nikolay A. Anisimov:
Modeling and simulation of a pacing engine for proactive campaigns in contact center environment. SpringSim 2008: 249-255

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