BibTeX record conf/siguccs/YamaokaYNM19

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@inproceedings{DBLP:conf/siguccs/YamaokaYNM19,
  author       = {Hiromi Yamaoka and
                  Kazuki Yamamoto and
                  Takayuki Nagai and
                  Hideo Masuda},
  editor       = {Bob Haring{-}Smith and
                  Keith "Mac" McIntosh and
                  Becky Lineberry},
  title        = {Case Study of Implementing an {IT} Service Desk Ticketing System at
                  Small Computer Center},
  booktitle    = {Proceedings of the 2019 {ACM} {SIGUCCS} Annual Conference, {SIGUCCS}
                  2019, New Orleans, LA, USA, November 03-06, 2019},
  pages        = {140--144},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3347709.3347820},
  doi          = {10.1145/3347709.3347820},
  timestamp    = {Tue, 15 Jun 2021 11:31:37 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/YamaokaYNM19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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